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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Emergency Broadband Benefit Fraud

I applied for the federal emergency broadband benefit and was approved a few days later. I applied on the Spectrum website and after 3 months the $50 credit was applied ONCE. Afterwards the credit was no longer being applied despite being a monthly benefit. Additionally the bill increased every month after that. I have contacted them every month and they keep telling me that I have not yet been approved. I have already contacted the FCC and told them that they are “pocketing the money”.

August 30, 2021
Unprompted review
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Rated 1 out of 5 stars

Don’t sign up.

Don’t sign up.

Cancelling - two hour phone wait time.
Pay bill - no wait time.

No cancelling on website.
Can Pay bills etc. on website

Sleazy

Don’t give your Social Security #

May 21, 2020
Unprompted review

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