speechelo.com Reviews 245

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

All of a sudden the whole platform disappeared, I was unable to access, lost all my work and had to pay another platform to redo everything. I talk more than 2 months of work gone. I asked for a re... See more

Rated 3 out of 5 stars

The sales process is typical "infomercial" hype and pump - "But there's more..." pressure after you've committed to the purchase. I purchased the basic product and will evaluate it over the next 3 m... See more

Rated 1 out of 5 stars

I purchased Speechelo standard then upgraded to Pro at 197 USD but i have not recived the login details of speehelo platform for my pro version. I raised three tickets but no response recived in p... See more

Rated 4 out of 5 stars

We are a small business making desalination equipment. We produce advertising videos for our youtube channel, but we simply don't have the money to spend on studio voice overs. Speechelo enabled us t... See more

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Company details

  1. Software Vendor

Written by the company

Instantly Generate Voice from Text


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2.0

Poor

TrustScore 2 out of 5

245 reviews

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Rated 1 out of 5 stars

DISHONEST!

I canceled my credit card shortly after I paid the standard subscription ( I just bought it yesterday)! There are a couple of things that Speechelo makes me feel suspicious of:
1) They don't provide a Payment info page for users (to modify, etc.) Credit card info is saved when you're about to pay for the service, and there is only one button, no other choice than just clicking on Save & Pay Button. Yes, I was fooled in a hurry to buy the program at $27.
2) The ads make people understand it is a lifetime subscription, but it is not! In my case, I just found out later that it is written as $0 for 10 years. But this is acceptable for me with $27 for 10 years; it is worth it. But please keep reading until the end.
3) Later, I discovered that people had badly experienced UNAUTHORIZE CREDIT CARD CHARGES. They keep Credit card info to automatically update the program to the PRO version, which will repeatedly occur every 3 months!!!! I assume this must be why they don't let the Credit card owners modify, delete or decide whether to save card info. So if you want to buy their service, you have to let them keep your credit card info.

4) I was using the program and trying to understand how it worked with some short sentences. I previewed the voice several times before generating files. The day after (today), I found out about the Usage Charge that I had already used up to 2,747 characters and will get back the characters used 30 days ago. But the limit characters of the standard version is 5000. Now the characters available for usage are slightly over 2,000. So.. how can I use the program if I have to wait for 29-30 days to get those used characters back???? How do they offer such a cheating service to clients?

Dishonest people steal not only your money but also your Time!

*** The voice quality is adequate for my usage. I didn't expect it to be the same as a real human voice with this price.

October 15, 2022
Unprompted review
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Reply from speechelo.com

Hello G.G,
I am sorry to hear you had problems with your order and let me explain your points.
1) Speechelo Standard is a LIFETIME purchase, it can show as a $0 10 year subscription. This means, that after 10 years you won't be charged anything
2) Speechelo, as stated on the front page, is a lifetime purchase. You will NOT be charged again
3) We do not make unauthorized charges to your card. We cannot do that. Your credit card is not saved anywhere. The payment authorization is, for the case that you want to upgrade to Speechelo PRO. Speechelo PRO is a quarterly (each 3 months) subscription, and you can cancel at any time. We cannot charge you if you do not chose to upgrade (click Buy Now).
4) The Standard version as a fair use policy of 500.000 characters per month! The 5.000 characters is per 1 audio generated. If you have a larger text, you can split it in to multiple parts and use the built-in merge feature to merge them all togeather. So you misunderstood the limitation. You will see after you use it, that 500.000 characters per month is more than enough for 99.9% of our users.

I really hope I can assist you further and you can change your mind about the 1 star review.
If you have any other problem ,please feel free to open a ticket in our support system, and we will help asap.

Thank you
Speechelo Team

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Rated 1 out of 5 stars

BE AWARE!!!

I made a transaction on Speechelo, and was charged multiple times for the same transaction. Be aware! They're crooks. Do not do business with these people.

September 6, 2022
Unprompted review
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Reply from speechelo.com

Hi Tara,
You cannot be charged multiple times unless you purchase multiple times.
There is a chance that you upgraded to Speechelo PRO, and that's why you were charged a second time.
If you open a ticket in our support system, and tell us your purchase receipt, I can explain more there.

Regards,
Speechelo Team

Rated 4 out of 5 stars

3 things to improve (potentially)

I recently bought speechelo and used it a few times. It's a really nice software and they also have other useful tools that you can buy. There is something that I really want to express, even if I am sure they are already working on it. When I bought this software my main reason, except for quality voice over, was time saving and also money. I realised that it takes me around two or more hours (depends of my script) to make a voice over complete still. That's because I have to enter 2-3 sentences to make sure the quality is still fine. It takes a lot. That method honestly isn't great. Imagine if you could find a way to copy and paste all together, even if you have to space sentences, it would be fantastic. Also, sometimes the voice over isn't amazing so I need to change some words to perfect it. And the AI option sounds monotonous, considering that you can't select a different type of emotion, like angry, etc... One more thing that come to my mind is that would be even amazing if you can actually select one sentence and make it sounds like desperate or whatever, just for that particular sentence. Those are just a few things that may help to improve the software. However, I still keep using it of course!!! Keep up the good work, I am sure it will be much better soon!!

October 6, 2022
Unprompted review
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Reply from speechelo.com

Thank you for your feedback about Speechelo. We appreciate you taking the time to share your thoughts and suggestions for improvement. We are always working to make our app as user-friendly and effective as possible, and we welcome feedback from our customers to help us achieve that goal. We will definitely take your suggestions into consideration as we continue to develop and update our app, and we will work on improving the user experience for all of our customers.

Rated 1 out of 5 stars

Wow, very rude customer service

Wow. I wish I had read the reviews before I bought Speechelo. What utter garbage. They draw you in with their flashy YT advert and the moment your payment has gone through you’re subject to harassment tactics to upgrade and buy more software. After a few minutes of this I’d had enough but as I could see the login button I thought the ordeal was over. Logged into their software and tried a couple of test paragraphs. Within 5 minutes I was requesting a refund. The damn thing couldn’t pronounce Manchester. ‘Manshester’, it sounded drunk. Finally after 12 emails I got my refund, their customer support is the worst ever honestly and their post-purchase and post-refund spam has to be criminal. Luckily I used a specifically dedicated email address for them so I can now just ignore their spam.

October 5, 2022
Unprompted review
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Reply from speechelo.com

Hello David,
I am sorry to hear that you had a bad experience with our support.
We will sort that out. About emails that you received, please note, at the bottom of each email, you have an unsubscribe link.
If you unsubscribe, you will never receive an email from us.

Thank you
Speechelo Team

Rated 3 out of 5 stars

There is always room for improvement

I assume this is the best product you can get momentarily but the speech (German in my case) is still not natural enough. The part I'm missing is (to say it with Leonard Cohen's Hallelujah) "the major lift, the minor fall". Often the outcome sounds very different from what I would expect to hear if a real person reads the text that I feed into Speechelo.

October 5, 2022
Unprompted review
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Reply from speechelo.com

Hello Rainer,
We will do our best to add new voices for the German language in the near future.

Thank you for using Speechelo

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Rated 4 out of 5 stars

Overall it's worth the money

You need the Pro-version. The standard is too limited. Even with the pro-version it is not always so easy. For example to get the voice to ask a question is not always that clear. You need some practice with punctuation, but then it goes for the most part. Real voices are better, but much more costly. Overall I'm happy and I recommend the product.

October 3, 2022
Unprompted review
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Reply from speechelo.com

Hello Alon,
The PRO version gives you extra voices, but everything we promise in Speechelo Standard, you get with your purchase.
But of course, upgrading does help unlock new voices.
About the voice generated, we actually also have a training video on how to use Punctuation marks, please check it.
Adding more punctuation marks (even more than you would do naturally), will make a huge difference in how the final audio will sound like.

Thanks!
Speechelo Team

Rated 1 out of 5 stars

A Total Scam!

A total scam company! I have been in the radio and voice over business for many years. I found Speechelo while searching for various ways to enhance and diversify some of my VO projects.

The issue is not the (small and too good to be true) purchase price I paid, it's that after I purchased the Basic, all I got was pop-up ads to "upgrade". I could not access or download anything until I upgraded to PRO.

I submitted a ticket requesting a refund. I received a message back from "Ed" apologizing for my inconvenience, etc., blahblahblah, and that he upgraded me to Pro AND WorldWide for lifetime at no charge to me at all. I was skeptical of course.

He did NOT do this. I submitted another ticket reminding them that I requested a refund, not a "solution". I then received another response from someone else with the same BS that the liar "Ed" spewed and was now given links to upgrade "at a discount", which is nothing but the same spam link we all get when we initially register.

I was also told by "Ed" that their FB group is very active with satisfied users and everyone helps one another. I looked on FB and see 3 Speechelo Groups; One has 35 members and 7 posts a year, another has 47 members with 5 posts a year and another with 139 members and 20 posts per week has nothing but spam in some Farsi language.

Finally, I was told how many users are "making so much money" using Speechelo rather than real voices for voice overs- I know very well how the VO industry works and that statement is NOT true at all.

Their replies come in the middle of the night (here in the US). I believe they are based somewhere in or near Middle East.

My bank is very good a when it comes to matters such as this, so I simply filed a dispute...

They are nothing but liars and con artists- DO NOT use this horribe scam platform!!

October 1, 2022
Unprompted review
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Reply from speechelo.com

Hello Rober,
I am really sorry to hear you had a bad experience.
But please note, you do not need Speechelo PRO.
You can download audios, without upgrading.
You only get prompted to upgrade if you click on a voice that is not available in Standard.
All voices from https://speechelo.com come with your standard purchase.
There is no need to file a dispute, because if you open a ticket with us, in under 24 hours we reply.

Thank you

Rated 5 out of 5 stars

I bought a speachelo

I bought a speachelo, which wasn't for me i clamed refund and got it without any problem. Thanks

September 8, 2022
Unprompted review
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Reply from speechelo.com

Thank you for your review and for giving Speechelo a try. We are glad to hear that you were able to easily request a refund and that the process was smooth for you. At Speechelo, customer satisfaction is our top priority, and we strive to provide a positive experience for all of our users.

We apologize if Speechelo was not the right fit for you, and we hope you will consider giving us another chance in the future. If you have any further questions or need assistance, please do not hesitate to contact us. We are always here to help.

Thank you for your business and for taking the time to share your feedback. We value your input and will continue to work hard to improve our products and services.

Rated 1 out of 5 stars

I received an invoice related to a…

I received an invoice related to a payment that I ve never been authorized.
I wrote it to them but I ve never received an answer

September 22, 2022
Unprompted review
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Reply from speechelo.com

Hello Massimo,
We reply to all the tickets that you open.
Did you open a ticket at https://speechelo.com/support ?
All tickets are replied to in under 24 hours, so please check your spam folder, maybe the reply got in Spam.

Thanks!
Speechelo Team

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Rated 5 out of 5 stars

What can I say? I’m in love with Speechelo!

I really, really love Speechelo! I upgraded to the the pro version which is still reasonable in price and I love it. I don’t understand any negative reviews.

I decided to start another YouTube channel that would include voice overs, and decided to use Speechelo as a temporary solution, until I could create a quite echo- free place to record my own VO. Knowing full well, creating & editing your own VO for sound quality and frame timing is a lot of work! Hiring out would be easiest and Speechelo can help you with that too!

But guess what? Once I started using Speechelo, and how natural the voices sounded, and with so many to choose from, I’m putting any plans to do my own VO on hold. I even researched other software like Speechelo and was not impressed at all!

The pro vs standard voices are the thing to think about. My experience is with some of the offered voices they were not always far apart. Pro voices do sound the most natural and pleasing so I do recommend the upgrade to pro. That being said not all projects may need pro-voices over standard. It would depend on what you were using it for. Many of the standard non pro AI voices offered are pretty decent.

However, the pro voices are better if a smoother voice is your desired result. Also, with the right punctuation, pauses and copy length they sound as perfect as you can get with AI voice technology.

The software is not hard to use to get the results you want: a smooth natural sounding voice with the right inflection. You just have to watch, listen and implement the text to speech tutorial tips and experiment a bit, and you will find the perfect work flow to get the voice right every time. Thanks, for the great software guys! I Highly recommend.

September 14, 2022
Unprompted review
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Reply from speechelo.com

Hello Brett,
Thank you very much for your kind words.
I am very glad to hear you enjoy using Speechelo.

Rated 1 out of 5 stars

I accidently signed up with speechelo, and had to fight to get money back...

I accidently signed up with speechelo.com while i wanted to sign up with speechify. I didnt know there were 2 companies with almost the same name and the same product/service. I was very happy with the speechify customer service who answered all my questions fast and accurate, but i never heard back from speechelo. When i payed speechelo I realized after getting the invoice and opening the account that i had purchased accidently the wrong one. I NEVER used the service or touched a button, but i still had to fight to get my money back. after going back and forward when i contacted paypal they finally contacted me. but STILL didn't want to reimburse me. When i threatened to cancel the payment through paypal and contacting their payment processor they finally agreed. BAD doing business!!

August 8, 2022
Unprompted review
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Reply from speechelo.com

Hello Marty,
We always issue refunds since you have a 60 day money back guarantee policy.
Probably one of our support staff offered you a free upgrade, or maybe another product.
But we always issue all refunds. If you did not receive your refund, please reply in the ticket, and we will assist.

Thank you
Speechelo Team

Rated 4 out of 5 stars

I have been making awesome videos with…

I have been making awesome videos with voice-overs from Speechelo. I had to upgrade to get my local language and only have one AI voice there. You really need the AI voices, they are very real. It takes a while to get used to. Computers do not understand context (yet) so a little help is needed by adding punctuation and tweaking the voices a bit. After starting I received helpful tips, and also other offers. I keep them in the back of my mind as their other software is perhaps interesting when I make more videos. One reviewer noticed the many emails you get. That is true, but you can opt out. So a great product and I hope to get more local voices when the software updates. So people at Speechelo, keep up the good work (and add more Dutch AI voices).

September 19, 2022
Unprompted review
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Reply from speechelo.com

Thank you for sharing your positive experience with Speechelo and for your constructive feedback. We are glad to hear that you have been able to create successful videos using our app and that you found the AI voices to be realistic. We understand that it can take some time to get used to using AI generated voices and we appreciate your suggestion to add more local language options in the future. We also apologize if you received any emails or offers that were excessive or unwanted. Our goal is always to provide a positive customer experience, and we will make sure to review and adjust our marketing efforts as needed.

Rated 5 out of 5 stars

Great product

Great product! I’m using Speechelo to narrate a book for Audible and it’s perfect for what I’m doing. Thank you and ciao!

September 19, 2022
Unprompted review
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Reply from speechelo.com

Thank you for sharing your positive experience with Speechelo! We are delighted to hear that our app was able to meet your needs and help you narrate a book for Audible. We are always striving to improve and enhance our products, and your feedback helps us to know that we are on the right track.

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Rated 1 out of 5 stars

Doesn't sound natural

They claim it's natural sounding voice but they are NOT EVEN CLOSE

September 15, 2022
Unprompted review
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Reply from speechelo.com

Hello Ivan,
We have a training video about how to use punctuation marks to make the voice over sound natural.
It's very important to add punctuation marks, even more than you would do normally. They make a huge difference.
Also, adding a background audio will also increase the final voice over quality, so I recommend doing that.
Please test different voices, because all our voices sound different, and I am sure you will find a voice that best suits your needs.

Regards

Rated 5 out of 5 stars

Speechelo deliver great results

We subscribed two weeks ago and are more than happy with the results. A big shout-out to the team. Continue the good work!

September 13, 2022
Unprompted review
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Reply from speechelo.com

Thank you for your positive review of Speechelo! We are glad to hear that you are happy with the results of our app and appreciate your kind words about our team.

At Speechelo, we strive to provide the best possible products and services to our customers, and we are glad to see that our efforts have paid off in your satisfaction with the app. We value your business and appreciate your support.

Rated 1 out of 5 stars

Within 5 minutes of using their…

Within 5 minutes of using their software, I found bugs and errors. I have reached out to them for a refund and they will not respond back. Their support if very poor.

They also spammed me immediately after paying for their product trying to get me to pay for more voices and features. This is a very bad product with bugs and poor support.

September 10, 2022
Unprompted review
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Reply from speechelo.com

Hi Mardi,
I am sorry to hear you had problems with our software.
We reply to all tickets in under 24 hours, are you sure you did not get a reply?
Maybe the reply arrived in your spam folder, please check that.
All emails that you receive from us contain an unsubscribe link.
If you click it, you will be permanently unsubscribed from our mailing list, and you won't receive any new emails.

Thanks!
Speechelo Team

Rated 3 out of 5 stars

The servce works

The servce works, but the company started pushing me for follow-on sales immediately after buying and they send a spam email to me every single day since the purchase.

September 11, 2022
Unprompted review
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Reply from speechelo.com

Thank you for your feedback about your experience with Speechelo. We apologize for any inconvenience you may have experienced with our sales and marketing practices. It is never our intention to spam our customers or push for follow-on sales, and we will make sure to review and address these issues.

We are committed to providing a positive and satisfactory customer experience, and we appreciate your business. If you have any further concerns or questions, please do not hesitate to contact us. We are here to help and want to make sure all of our customers are satisfied with their experience with Speechelo.

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Rated 5 out of 5 stars

I got prompt refund from Speechelo

I was put off by some negative reviews but so was very happy when I purchased Speechelo, then decided I did not have time right now and yet still got a refund. I asked for a refund that same day and within 3 days had my money back in my Pay Pal acct with an email from "Paddle", the company they use to receive and return payments. When I need Speechelo in the future, I will have no worries about trying it as soon as I get it to be sure it works to see if it is as good as they say. Having said all that, I was glad I used PayPal rather than credit card.

September 7, 2022
Unprompted review
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Reply from speechelo.com

Thank you for sharing your positive experience with Speechelo. At Speechelo, we are committed to providing the best possible customer experience and strive to ensure that all of our customers are satisfied with our products and services. We are glad to hear that you had a positive experience with our refund process and that you feel confident in using our app in the future.

Rated 5 out of 5 stars

Time for a positive review :o)

Hi all. I purchased the basic package with the view to save for the upgrade to PRO. I contacted Stoica and Vlad and told them of my predicament and they offered me a 'compromise,' which was to pay $47.00 every 3 months to give me full access to PRO which I very much appreciated. I am now saving to purchase the upgrade to WORLD WIDE.

The product is BRILLIANT and the empathy that Stoica and Vlad have shown me has earned my trust and respect and I will be forever in their gratitude. I am looking forward to a long term relationship which will include purchasing Scriptelo in the near future.

September 7, 2022
Unprompted review
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Reply from speechelo.com

Thank you for sharing your positive feedback about Speechelo and for taking the time to write a review. We are glad to hear that you had a good experience with our app and that our customer support team was able to offer a compromise that worked for you. We appreciate your trust and respect and are glad to have earned your gratitude.

Rated 1 out of 5 stars

Very bad

Very bad. You cannot do basic things without being confronted with upgrade popups. If you ask for a refund ( like their policy says) they will send weird emails saying they are going to block you.

September 4, 2022
Unprompted review
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Reply from speechelo.com

Hello Alex,
We never say that we will block you.
If you ask for a refund, you receive a refund in maximum 48 hours.
You will of course lose access to the product you purchased (maybe this is what you mean by block).
You can do everything in Speechelo standard, just some voices are not available, unless you get PRO.
But all voices advertised on https://speechelo.com come with your Speechelo Standard LIFETIME purchase.

Thank you

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