SpeedCubeShop Reviews 6,513

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with various cubes and accessories. Many consumers also commend the fast delivery service, noting that their orders arrived quickly and in perfect condition. The customer service team receives frequent accolades for being helpful, responsive, and proactive in resolving issues, ensuring a smooth and pleasant experience for most users. However, some customers experienced issues with delayed shipping, with a few mentioning that their orders took longer than expected or that items were backordered. A small number of reviewers also reported receiving damaged products or having problems with order fulfillment, such as incorrect shipping addresses or difficulties with free shipping options.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently highlighting their quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the impressively fast shipping,... See more

Quality

Users describe positive interactions with product quality. Customers consistently praise the solid quality of... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the support... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more


Company details

  1. #5 of 26 best companies in Toy Store
  2. #15 of 48 best companies in Game Store
  3. #19 of 103 best companies in Hobby Store

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This was amazing

This was amazing I mean the cubes I got were just so good and the lube worked like really well

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

SpeedCubeShop is an amazing place to…

SpeedCubeShop is an amazing place to buy speedcubes, with a huge selection that fits every skill level. Their shipping is impressively fast and the packaging always arrives safe and secure. Customer service is outstanding and quick to help whenever there’s a question or issue. I also really appreciate the helpful tutorials, setup options, and high-quality lubricants they offer. Overall, SpeedCubeShop is a reliable, top-tier store that I would happily recommend to any speedcuber.

February 28, 2026
Unprompted review
Rated 4 out of 5 stars

Long shipping but still good

Shipping took four times longer than shown. But the cube was in perfect condition. 4 stars

April 17, 2025
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Reply from SpeedCubeShop

Thank you for your review. We are unable to prevent delivery-related delays, but are happy to assist with a replacement package if ever necessary.

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Rated 5 out of 5 stars

The best speed cube store

The best speed cube store. Excellent customer service. They immediately respond to emails. They have a direct phone line to call. Great deals. Things go on sale on a regular basis. They ship as soon as they can. Their website is well designed. Their YouTube channel is very informative. The product reviews really help me decide on what cube to buy next. They are my go to for all things speed cube related.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent Support and Amazing Products

The support was very responsive and extremely polite.
I truly appreciated how patient and helpful they were throughout the entire process.

The cube itself is incredibly smooth and satisfying to use.
It also makes a wonderful gift — perfect for someone’s birthday or any special occasion.

The robot is fascinating to watch and genuinely enjoyable.
It’s such a unique product unlike anything I’ve seen before.

Thank you very much for the excellent service and overall great experience!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

W Shipping

My package came early which surprised me and made me happy. The product itself was just as good, if not better than what i expected as well.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

SpeedCubeShop is the best

SpeedCubeShop is the best if you want cube the feeling of receiving your package and opening it is amazing. Even if I didn’t get my first cubes from here I am so happy SpeedCubeShop was there because the deals are amazing and I love all weird cubes you can get from the shop

February 13, 2026
Unprompted review
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Rated 1 out of 5 stars

never shipped order

never shipped order. still waiting for refund.

January 12, 2026
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Reply from SpeedCubeShop

Your order contained an advertised backorder as communicated through the product page, checkout, and your order confirmation email.

Rated 3 out of 5 stars

told would ship in 24 hours

told would ship in 24 hours, it's been a week...

Company reached out and offered an explanation, although weak. If one item is backordered, it should not prevent the shipping of other items for weeks. Adjusting rating from 1-3 stars.

January 28, 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

All in-stock items ship well within 24 hours. Your order must have contained an advertised backorder. You may refer to the notice in your order confirmation email, on the product page, and at checkout for future reference.

Update: All backorder statuses are advertised along with the notice that the entire order ships together when all items are available. If each shipment qualifies for free shipping, we are happy to split the shipment for no cost.

Rated 1 out of 5 stars

Bad service

This worker that I called with sent me a invoice to order the package again but he put the adresss wrong after I told him the correct one

February 4, 2026
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

I have requested more information from you so that we can look into this further. While we have an established track record of accuracy and VIP customer support, we are human, and sometimes mistakes can be made.

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