SpeedCubeShop Reviews 6,513

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their satisfaction with various cubes and accessories. Many consumers also commend the fast delivery service, noting that their orders arrived quickly and in perfect condition. The customer service team receives frequent accolades for being helpful, responsive, and proactive in resolving issues, ensuring a smooth and pleasant experience for most users. However, some customers experienced issues with delayed shipping, with a few mentioning that their orders took longer than expected or that items were backordered. A small number of reviewers also reported receiving damaged products or having problems with order fulfillment, such as incorrect shipping addresses or difficulties with free shipping options.

What people talk about most

Product

Consumers generally express high satisfaction with the products, frequently highlighting their quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the impressively fast shipping,... See more

Quality

Users describe positive interactions with product quality. Customers consistently praise the solid quality of... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the support... See more

Order

Reviewers highlight positive aspects of order experiences. Many customers express satisfaction with the... See more

Based on these reviews

Rated 5 out of 5 stars

I placed an order on January 7th, and while it reached the EU quickly by the 14th, it unfortunately got stuck in customs and stopped updating. I was worried it was lost, but the SpeedCubeShop support... See more

Rated 5 out of 5 stars

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine!... See more

Rated 5 out of 5 stars

amazing service! I bought some stuff from SpeedCubeShop and the process went very smoothly! even when I contacted customer service to check on my order, the quality of the service was very nice. keep... See more

Rated 5 out of 5 stars

My son is an avid cuber, and we bought this cube for his birthday after he did a lot of research to find the best one. When we discovered that a magnet had broken off inside one of the corner pieces... See more


Company details

  1. #5 of 26 best companies in Toy Store
  2. #15 of 48 best companies in Game Store
  3. #19 of 103 best companies in Hobby Store

Written by the company

Speed cubing's most trusted speed cube retailer since 2009. Free shipping and easy returns available. Based in the USA & Canada.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

ABSOLUTELY AMAZING! THANKS SCS!!

I made an order on December 30th, and despite their attempt for my request for them to try to make it arrive before my competition, January 4th, it arrived the day before! but, that's completely fine! it's my fault that I should've ordered it the day before, and the cubes were absolutely amazing, same with the lubes and the MoYu RS3M V5 Maglev Ball-core I bought! if you want a cheap place to buy cubes, just PLEASE buy it from here, amazing people to talk to in Customer Support! they do your orders very fast, and honestly those reviews that are under 5 stars don't make any sense! it's absolutely amazing here!!

January 4, 2026
Unprompted review
Rated 4 out of 5 stars

This is a good website

The puzzle is so much fun and I love how they came with special accessories like stickers
But why give it a four instead of a five is because their pricing is a little too much

January 7, 2026
Unprompted review
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Reply from SpeedCubeShop

We sell at the manufacturer's required pricing and run more than 12 promotions per year. If you sign up for our newsletter, you can be notified of upcoming sales and promotions!

Rated 5 out of 5 stars

Amazing store and kind customer support.

Such a fun and also organised website. It's so easy to look through and find some of allll the amazing puzzles on this store. Their prices are not bad at all! And the customer support is excellent! Text them by email and you'll get personal kind response in less than 3 days. =) I very highly recommend this shop over others. And yeah, the cubicle also has a huge arrangement of puzzles, but I find it harder to go through them. I like the looks and features of this store way better. It's nice and very overviewable.

I typed my address wrong once and the shipping company of my country sent it back to the warehouse of speedcubeshop. I sent an E-mail to speedcubeshop telling about my problem (because 29 dollars just went to waste). I quickly received a personal answer, telling me I can choose between either they'll sent it back to the right adress this time (because I made a mistake with it) and that I only have to pay the shipping costs! Without the costs of the product and without the taxes. Or it would be refunded, but not the shipping costs. I chose for it to get re-shipped and they sent me an invoice to pay and re-shipped it.

Anyway, again I highly recommend getting your cubes here, and some of their amazing cosmic lubes. The customer support is great, the prices are good and the have a wide variety of puzzles.

January 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great store 😊

My son loves Speed Cube Shop and prefers to order his cubes here. They handled our return for a broken cube quickly, which was great because he bought the cube with his own money.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing cube

Great shipping, I got it within 4 days of me purchasing it the day before Christmas, the cube out of the box was great and almost perfect, I set it up and lubed it a bit with Martian lubricant which you can bundle it with and it turned amazing, the only “real” downside is that it is louder than my other cubes but when I am anywhere with my family it doesn’t seem to bother them. The turning is amazing and with the maglev the cube can be really fast but very controllable, the counter cutting is great going to 45 for regular and I about 35+ for reverse. The little robot is cool and I didn’t mind having to pay 3 bucks more for it than without it because it is a great and stand and looks great in my collection, overall amazing cube and it almost has every feature than even 60-80 dollar cubes have for only 25 dollars

December 28, 2025
Unprompted review
Rated 3 out of 5 stars

Inconvenience

Wasn’t bad, just didn’t give any information on battery replacement really. Like they say get a small one but you literally need a microscopic one and I can’t find them anywhere.

January 6, 2025
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Reply from SpeedCubeShop

We are not the manufacturer of the item that you purchased, but are happy to assist with any questions related to replacing your battery. Feel free to contact our support anytime.

Rated 1 out of 5 stars

I scanned your big shot QR code and…

I scanned your big shot QR code and then I asked if I’m autistic or not and then I did a test and I asked for a dollar so that I got mad so I punched my phone and my phone broke so I think a new phone that cost to be $500 and then I tried using my Rubik’s cube in the first third. I did it all fell apart and then it fell on my head and my head was broken half and then my dog ate a piece of the Rubiks cube he choke he died so I had to get a new dog in $2000 after that I was like OK it is whatever I want on the way to a random car crash into me and now I’m in the hospital on my life is horrible. About to die zero stars never come here.

December 27, 2025
Unprompted review
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Reply from SpeedCubeShop

We hope you find more fun things to do with your time during the holidays than write fake reviews to hurt a business that helps grow and sustain the community you are a part of.

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Rated 5 out of 5 stars

Delivered timely

Since the stuff I selected for my husband were on back order, I was getting weekly updates on when it would likely get shipped, super convenient for my stressful mind, lol. Everything came on time and exactly what I ordered. My husband is very happy with his gifts.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered multiple times from…

I have ordered multiple times from speedcube shop, large variety of cubes. Excellent cubes, great prices and outstanding customer service! My grandson loves all of the cubes, his favorites are the Gan cubes. He has quite a few of them. We love speed cube shop, best cubes ever!!!! Will only purchase from them.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

I piece came in broken

I piece came in broken

December 25, 2025
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

If you contact our support and give us the opportunity to help, we are happy to. I have sent a request through trustpilot for more information for your transaction.

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Rated 5 out of 5 stars

Outstanding Customer Service

I've been a Speed Cube Shop customer for many years. Recently, I had purchased a defective cube. They offered a refund but also $5 more in case I wanted to reorder something different, so of coarse I did.
THE BEST PART OF MY STORY... It was very close to Christmas when I placed my new order. I had high hopes of it being delivered before Christmas. I called their customer service and they are going above and beyond! My cube was back ordered but due to arrive in their shop today. If it arrives there in time, they are waving a fedex charge of $11.99 to send the cube so it reaches me in time for christmas! Even if it doesn't come, I was so touched by their genunine offer of kindness. If you ever need to order a special or professional Rubiks cube, this shop will not disappoint! I cannot say enough about their customer service! Truly outstanding!!!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

This is one of my favorite companies!

This is one of my favorite companies of all time! I've been shopping here for over 4 years.
From shipping to customer support, they know how to do it right. They even post reviews and other content on their YouTube channel.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great product!

Great product! Received much faster than expected. SpeedCubeShop can’t be beat for selection and service. I will definitely order from them again. Recommended!

December 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Awful experience

Awful. They pretend to be in the UK, and our item will now not arrive before Christmas, despite the site saying it would.

Avoid at all costs, Kewbz are a much better shop and they don't drop ship.

December 13, 2025
Unprompted review
SpeedCubeShop logo

Reply from SpeedCubeShop

I suspect your order is from speedcubeSTORE.co.uk, not our store, the original speedcubeSHOP.

We ship from the United States in Canada as advertised and do not drop ship.

Rated 5 out of 5 stars

Real people

Great store! I've bought from them twice now and I have only had good experiences. I'm confident that I'll be getting a quality cube rather than scam junk. I love the customer service; talking to a real person is so refreshing.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

i love speedcubeshop

i love speedcubeshop
they truely the best speed cube store in the world
as a new cuber it was so easy to learn the 2x2 and later 3x3 small businesses need to overthrow big businesses

December 19, 2025
Unprompted review

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