Speedcubestore Reviews 

166
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Sent wrong cube (cheaper version). Did not respond to several emails. Had to get PayPal involved, then suddenly they responded. Their return address policy is a lie, they say that they will sup... See more

Rated 5 out of 5 stars

I have ordered three cubes from here now and they have all been fantastic. High level magnetic cubes (7x7, 9x9 and 8x8). I do feel the website name is a little misleading as it implies it is a u... See more

Rated 5 out of 5 stars

Ordered 4 cubes inc Moyu RS3M 2022 MagLev and a £5 mystery puzzle. Dispatched super fast. Order took 11 days to arrive from China. Online tracking worked (eTower autotranslated by Chrome and Royal M... See more

Rated 1 out of 5 stars

Bad Experience. I have ordered 5 different cubes and the amount was deducted from my bank account. But only 4 delivered and missing one item. I have sent an email with the order id ad it’s been 2 week... See more

2.8

Average

TrustScore 3 out of 5

166 reviews

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2.8

All reviews

(166)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 2 cubes on the 26th of Oct 21

Ordered 2 cubes on the 26th of Oct 21, now is 16 Nov 21 - NO cubes, received NO answers to my e-mails. No tracking number. Pretending to be UK site (due to .co.uk web address) Will be reporting to PayPal to get the money back. Stay away from them. Best using major Chinese shop as AliExpress in this case.

November 16, 2021
Unprompted review
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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Waited over 3 weeks & when not received i sent 2 emails over the course of the next week but didnt receive any reponse. I had to raise a dispute with paypal & after a further week they supplied a tracking number. Eventually received the item 33 days after order. Would definitely NOT order from them again

October 18, 2021
Unprompted review
Rated 4 out of 5 stars

Order arrived safely; communication could be improved

I placed an order on 27th September and it arrived on 14th October, all as expected and well-packaged, so I am very happy with my purchase. The only issue was that the site continued to say that my order was processing (and still says it now!), and I didn’t get a dispatch email, so when I got nervous reading some of the reviews here I emailed the company and they did not reply. I am probably going to order from them again in the future.

October 15, 2021
Unprompted review
Rated 1 out of 5 stars

These guys are a nightmare

These guys are a nightmare. I placed an order for a Gan cube and didn’t hear anything for ages, despite emailing them frequently. I then asked PayPal to reverse the payment, to get my money back, by when the speedcube store apparently sent PayPal a tracking number for the order. That led PayPal to believe the item had been delivered, but I never received anything!! These guys are crooks and I would recommend AVOIDING THEM. SCAM SCAM SCAM

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

Bad times

Bad times

I Orderd and 10 days after it still says processing when it should have processed within 3 days

August 27, 2021
Unprompted review
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Rated 4 out of 5 stars

Good experience from me

I read the Trustpilot reviews before hand so understood the risk, namely that:

1. The site is based in China and not UK despite claiming Royal Mail delivery
2. Delivery times will be longer than UK sites
3. Some customers had incorrect products sent

I took the risk with the above in mind as I wasn't bothered about a few extra days delivery and wanted the cost saving. The correct products arrived, they cost 1/3 of any other website, and delivery took a total of 11 days which isn't bad as it was coming from mainland China.

As I said, it was a calculated risk but it paid off and I would use the website again.

They lose one star only because of the deceit of claiming it is Royal Mail delivery. They should just be transparent about the fact it is coming from China

July 12, 2021
Unprompted review
Rated 1 out of 5 stars

TERRIBLE AND A F3CK1NG MESS

worried as i saw that the money went to a company based in china. Ordered 12 days ago and nothing yet. Terrible store and i hope it arrives within the next week or im contacting paypal for a refund. If your looking for a legit cube store try kewbzuk or speedcube shop or even daily puzzles. JUST NOT THIS F3CK1NG MESS

June 10, 2021
Unprompted review
Rated 1 out of 5 stars

Dont trust these guys

Dont trust these guys. Its all a scam! They are that pour that they wil make a living out of a few dollars. Worst of all is that in most situations its money from kids. Shame on you! I should be deeply embarresed if i was you!

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

Good Experience

After placing my second order with speedcubestore.co.uk I became worried to find a couple of posts on Reddit, calling them a scam site.

My first order was:

1 x MoYu MFJS RS3M 2020 3x3

1 x MOYO MFJS MeiLong 2x2

This arrived successfully with an extra cube stand.

My second order was larger which was why I was concerned when I discovered the posts about the store:

1 x MoYu RS4M 4x4

1 x QiYi Warrior W 3x3 Stickerless

1 x MoYu Meilong 3C 3x3 Macaroon

2 x Moyo Lube v2 5ml

1 x Moyo MoFang JiaoSHi Meilong Skewb

1 x Moyo MoFang JiaoShi MeiLong Pyraminx

1 x Periodic Table 3x3

1 x Moyo Lube V1 5ml

This took some time but also arrived - complete.

So... take this information as you will but I have not had any issues with the site.

April 30, 2021
Unprompted review
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Rated 1 out of 5 stars

Wont recommend them :(

You order and pay for an item (cube) BECAUSE they say it will be with you within 3 to 6 days.
When that time goes by and you then email them to inquire as to why it's late, they simply don't respond. WHY SAY 3 TO 6 DAYS IF YOU CAN'T DO IT IN THAT TIME???
Cancelled my order now!!
Can't recommend using this shop.

April 19, 2021
Unprompted review
Rated 3 out of 5 stars

It's a gamble that doesn't always pay off...

It's a gamble, but it's not a fake store and their prices are good. I have placed two orders with them and both took a while to arrive from China - no problem as it was expected. The first order was great - got four good cubes as listed with free shipping. My second order contained one incorrect item - a much cheaper 5x5 than the one I paid for.
I have had no communication from them despite sending several emails to their listed email addresses (including their PayPal address) - their contact form on the site doesn't actually work. It's a shame as they have been good in the past, but with no customer service they will lose customers. Currently in talks with PayPal to get a refund, or preferably the correct cube sent.

March 23, 2021
Unprompted review
Rated 2 out of 5 stars

Not a scam but not good customer service.

I have had two experiences with this site, one OK, one bad. The first time I ordered a Moyu RS3M 2020 - it was not until payment was being taken that I realised this store is based in China. It took nearly 3 weeks to arrive in the UK but did eventually arrive. (By then I had forgotten about the order!)

The box is different to the ones I've seen in RS3M reviews - with a tab at each end of the box rather than a cover that lifts off. I'm new to cubing so not expert enough to tell whether this is a knock off or the genuine article in a slightly different box. It feels good to use. For the price I think this interaction was OK.

I then went back to order more a couple of weeks later - some lube for the RS3M 2020 and while I was there I added a cheap 2x2, 4x4 and Skewb to my order just to have a tinker with these to see if I would be interested. I had 4 items in my basket, went to paypal to pay, returned to an order complete page saying everything was fine.

Half an hour later I noticed in my email confirmation that 3 of the items had disappeared from my order and only the 4x4 was coming. I used the contact form within 30 minutes of the order to report the problem and ask the order to be cancelled so I could re-order everything together.

Four days later still no response and the money was taken from my account. I then emailed directly asking for an update on whether the 4x4 had been shipped and to cancel the order if it had not. Another 3 days later I have had no response so I am going to attempt to reverse the paypal transaction and order elsewhere.

I would not order from this site again as the website ordering process is buggy and I have had zero communication from the owner of the site to address any problems.

February 27, 2021
Unprompted review
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Rated 4 out of 5 stars

Legit site but has issues

This shop isnt a scam it is a legit website however couple of things to note:

They are based in China and send from there
The typical delivery is between 3-4 weeks
Communication is non existant
The products MAY be fake/counterfeit. I brought a cube which was the same brand as some I got from kewbzUK. Some of the stickers fell off as soon as I opened the box. The overall build seemed not as good as the ones from KewbzUK.

In short only get from here if you cant find what you are looking for at Kewbz which is an awesome site. Also consider AliExpress. I got some stuff from there. Theyre also from china but if you wait a couple weeks can save alot of money.

To summarise, not a bad site but only worth if if you cant find anywhere else.

January 25, 2021
Unprompted review
Rated 2 out of 5 stars

NOT A SCAM BUT TERRIBLE SERVICE

Everything about this says scam. But it is NOT A SCAM. Terrible customer service, no tracking number and no response to three follow up emails. But item arrived (little delayed due to Christmas). This shop is cheap and my order was fine, but I wouldn’t like to have to deal with an incorrect order...

January 14, 2021
Unprompted review
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Rated 1 out of 5 stars

This company pretends to be in the UK…

This company pretends to be in the UK yet is is in China. So when there was a problem with an item I purchased, even though Paypal offered a full refund, I had to return the item to China so it wasn't worth it. The Company did not want to help at all and were rude.
and said it is not their problem. Do not buy from them.

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Newer Review

No, this isn't a complete scam. It may have been misleading but they have confronted about being sent from China. They now use a different parcel company now, and they come in a week and a half delivery time if you are in the uk. The cube I ordered was a Moyu WR M 2020, and is in fantastic condition. They even sent me a gift of a 2by 3 shaped in a Christmas tree!

December 18, 2020
Unprompted review
Rated 4 out of 5 stars

Good experience but lack of communication

I was really worried after paying for these cubes from PayPal only to discover the money went to China. Then I read the other reviews on here and then realised I had, had no communication. I was just about to contact PayPal when they suddenly arrived though the post, boxes a little creased but otherwise fine. The order took 11 days to arrive so I'm not sure if I was just lucky or if they've speeded up their delivery. I do wish they improved their communication through...an email to say the order has been dispatched would put peoples minds at rest.

December 12, 2020
Unprompted review

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