Speedex Courier SA Reviews 

289
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were let down by their experience overall. Consumers state that packages routinely fail to arrive at the correct address, leading to frequent missing deliveries, misplaced items, and unattended items left in exposed outdoor locations where unauthorized people can easily access them. Some reviewers were not happy with the customer service, explaining that support agents are entirely unreachable by phone while automated bots leave buyers completely without any meaningful assistance. People also pointed out severe shipping delays lasting across multiple weeks, arbitrary tracking updates that provide completely false information, and delivery drivers who routinely ignore all provided delivery instructions.

What people talk about most

Delivery service

Users describe negative interactions with delivery service due to widespread frustration over lost parcels,... See more

Service

Customers had negative experiences with service, expressing widespread frustration over unhelpful support and... See more

Customer service

People report negative experiences with customer service, stating that it is virtually nonexistent and relies... See more

Order

Reviewers mention negative feedback about order delivery, expressing widespread frustration over packages... See more

Location

Clients share profound dissatisfaction regarding location issues, noting that packages remain stuck at... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The worst company that exists. They lie that the courier came and couldn’t find you. Then you can’t contact anyone by phone because no one answers, and in the end they decide on their own to place the... See more

Rated 1 out of 5 stars

One of the worst experience ever! It keeps giving misleading information. It said that my parcel was supposed to be delivered 3 days ago and now they dont even reply to my messages. There is a chat bo... See more

Rated 1 out of 5 stars

Driver claimed to have left delivery with permission (left a fraudulent text with the phone number cut off from someone else granting permission to leave boxes outside the apartment building— I never... See more

Rated 1 out of 5 stars

They always lose my shein pacakages and on the proof of delivery they put these random pictures that aren’t even in my apartments anywhere. It’s like the google pictures to post. They are too lazy to... See more


1.1

Bad

TrustScore 1 out of 5

289 reviews

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No history of asking for reviews

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1.1

All reviews

(289)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

There should be a zero rating

There should be a zero rating. They’ve lost my items, I have orders that’s frequently delayed. I don’t understand how they are in business

November 9, 2026
Unprompted review
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Rated 1 out of 5 stars

ZERO stars

If I could rate SpeedEX a ZERO stars, I would. I use them for orders on Vinted occasionally when the shipping option saves me almost 2$. MISTAKE! I have orders from early October which have been sitting in the New Orleans HUB since October 12-14. Seven orders have been swallowed into their black hole, 17 days and counting, and still have not moved the 42 miles to my door. The service as a whole is pathetic: Customer service is non existent (it's basically a BOT wall), delivery moves at a turtles pace, and the couriers literally THROW packages at my door while looking right into the Ring camera. If you actually want the items you paid for relatively soon, do NOT choose Speedex!

October 28, 2026
Unprompted review
Rated 1 out of 5 stars

I was an independent contractor I did…

I was an independent contractor I did over $300 and some deliveries out of the Fort Myers Florida warehouse for speedex they refused to pay me they refuse the answer my calls and messages and my emails so I would not work for this company at all

October 16, 2026
Unprompted review
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Rated 1 out of 5 stars

worst company ever

worst company ever, every package is late, 1 went 2 months without being delivered, was sent back and forth between NC and Georgia 5 times, I called Temu and complained and they canceled it, now I am waiting on another package due today, it's in Georgia for the last 5 days.

they use this crappy company, and your packages go into the void.

1 package has never come but they said it did.

worst company ever.

October 15, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage, the originally said my package was to be delivered 2 days ago and it has been in their facility, 4 states away, with no movement for 3 days so far.

October 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Extremely unreliable

Extremely unreliable. Will not ship out your package and will blame it on you for not following the “process”. What process could possibly be different than dropping the package off at a location that accepts speedex? All of my other packages were picked up and scanned properly at the same exact time I dropped off this package. Because they can’t get it together, I can’t get paid for selling my item.

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

**Absolutely unacceptable service.**

**Absolutely unacceptable service.**

I sent a package from Pylos, Greece, to the Netherlands on **30 May 2026**. It contained a **DJI Avata 2 drone worth approximately €1,200**. What should have been a normal shipment turned into a **five-month nightmare**.

After the package reached Athens, the tracking stopped updating. I contacted Speedex and DHL repeatedly, but nobody could give me a clear or accurate answer. I was constantly sent from one company to the other, received conflicting information, and had to make countless phone calls just to find out where my package was.

Eventually, I had to file a formal complaint with **EETT**. Speedex even officially declared the shipment lost and requested documents for compensation. I submitted everything, but then waited weeks without receiving a proper response or any clear information about the compensation process.

The normal customer-service employees were completely unable to understand the situation because their system showed incorrect shipment information. I had to repeatedly explain the entire case from the beginning.

After **five months**, numerous calls, emails, complaints and an enormous amount of unnecessary stress, the package was finally located and delivered.

The fact that I eventually received my package does not excuse this unacceptable handling. The tracking system, communication between Speedex and DHL, customer service and compensation process were all extremely poor.

**I strongly recommend avoiding Speedex if you want reliable delivery, accurate tracking and competent customer support.**

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Waited for a package from Mikonos to Athens. No one ever called but I’ve been trying to call for the past 10 days to find out where my package is. I located it online. It’s still at speedex in Koropi. I call every day 10 to 15 times a day. No one answers the phone and then it just hangs up. I was lucky enough to reach a woman on the phone and she say Dstold me they would deliver the next day. They never did no phone call nothing they are the worst. I asked if my package is still there. The woman on the phone said she’ll call me right back to let me know. No one ever called back. I keep trying to call no answer. I will have to physically go to their location to pick up my package..

August 31, 2026
Unprompted review
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Rated 1 out of 5 stars

This is a carrier Temu uses

This is a carrier Temu uses, and my first experience was that my purchase was delivered to the wrong address; this week, the driver says they couldn't find the address. My address is correct on my order - so yes the other reviews are accurate ( missing packages, misdeliveries, and a lack of reachable customer support ). With all of the navigation apps - how could someone NOT find an address! And I am wondering if they were actually trying to find my address! I will not be ordering from TEMU again - this is too frustrating!

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

BY THE FAR THE WORST DELIVERY COMPANY…

BY THE FAR THE WORST DELIVERY COMPANY EVER THEY HAVE ME SO UPSET I DONT EVER WANT TO PLACE AN ORDER ONLINE AGAIN…THEiR CUSTOMER SERVICE IS A JOKE IVE WAITED 2+ hours to be disconnected on 3 times and then when I finally get thru the representative was unhelpful… my package was supposed to be delivered yesterday all day I waited at home for my package to be delivered never moved and their a ring camera to show it no one ever came stopped or attempted to reach out I wake up this morning to a failed delivery attempt but the delivery was never made so how is this possible .. when asking if my package can be picked up I was advised they don’t have a place for it to be picked up, they can’t tell me when my package will be delivered and i didn’t get anywhere with neither representative chat or live agent this is by far the worst delivery company and their delivery drivers need to be held accountable maybe pay them more than 1-1.60 a package and maybe they’ll prioritize making sure the packages are delivered without falsely updating deliveries knowing damn well they Never atrempted deliveries …. And I still have no update as to when my daughters school clothes will be delivered

August 20, 2026
Unprompted review
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Rated 1 out of 5 stars

USELESS

If I could give zero stars, I would.
I will avoid companies and shops that deliver with them in the future. My package is still stuck in one of their points 20 km away from me, without them even bringing it to their shop close to my area. Their bit is USELESS and they unfortunately won’t answer the phone even if I have tried COUNTLESS times at all working hours. Always their lines are supposedly busy. I don’t believe they have any customer service reps, it is just a phantom service. Now I am worried that I will never receive.

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Speedex Fails to Deliver

This company or courier, so their website says, is a joke. Three companies I bought products from had to resend the product through a different courier like FedEx and I received the product in 2 days. Companies use this courier because of low cost, but are they really saving money when Speedex never delivers the product? I now ask companies if they ship with Speedex, if so, I don't buy the product...no way.

July 13, 2026
Unprompted review

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