SpeedLink Transport Limited Reviews 21

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My mother-in-law died just before Christmas and was cremated locally. She was actually from Yorkshire and had no friends down South, so we organised a service in Yorkshire and needed to move her remai... See more

Rated 5 out of 5 stars

All it took was one email. To say that we were blown away by the amount of care and compassion shown by Speed Link Especially David McMillen Managing Director Repatriations would be an understatem... See more

Company replied

Rated 1 out of 5 stars

I will summarize to save readers'time. Great sales person efficiently helped me book my transaction by phone. I paid for collection and delivery. Collection FAILED twice in a row. Speedlink ducked its... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Having checked out all the (very few) couriers that specialise in transporting ashes, Speedlink sounded the most professional. Having employed them to carry my mum's precious ashes a... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Courier and Delivery Service
  3. Courier Service
  4. Delivery Service
  5. Logistics Service

Written by the company

SpeedLink offers time critical, same day B2B courier services across the UK, Europe, and beyond. SpeedLink can collect shipments from almost anywhere in the UK within 30 - 60 minutes for direct transport to destination. All direct drive shipments are covered by our Goods in Transit Insurance cover up to a value of £50,000.00. We operate 24 hours a day, 7 days a week, and 365 days a year. Our contact centre is open Monday to Friday from 8:30 AM to 5:30 PM. Out-of-hours assistance is available on 999@speedlinktc.com SpeedLink also provides customs clearance services in-house for both Export and Import shipments.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Didn’t turn up in a time critical…

Didn’t turn up in a time critical situation.. took my money quick enough! Disgusted

July 1, 2020
Unprompted review
SpeedLink Transport Limited logo

Reply from SpeedLink Transport Limited

Dear James,

We don't appear to have a record of you either using or purchasing our service. Not only in 2020, but ever.

Apologies this reply is perhaps long overdue but there is nothing I can add without knowing the details of the issue. Perhaps if you'd like to get in touch we can investigate?

What I can say say is, SpeedLink worked flat-out during the pandemic and was incredibly busy during this period. We were helping in a small way to keep Britain ticking over as it were. Some clients such as businesses were prioritised so we could get IT equipment, desks and chairs delivered to people who needed to work from home, and keep earning.

While we endeavoured to provide the highest level of service to everyone, there were times during 2020 when drivers were delayed unfortunately. But as I say, without further details, I can't really explain. But certainly, this would have only been a matter of minutes or and hour or so. Not days.

Please feel free to get back in touch.

Kind Regards,

SpeedLink - DM

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