speedwayparts.co.nz UNPROFESSIONAL
speedwayparts.co.nz Made online purchase. After five days, and no shipping notification, completed their online inquiry form, because they have no other contact details. No phone. No email. These are possibly the clues to an operation with little to zero customer service. And perhaps no stock or real business. On my return to their web site product page subsequently "404 Page Not Found". So, they decided no stock, remove page? Still zero response for tracking information. Contact form completed again. Time is valuable and an entity that wastes your time like this, doesn't deserve your custom. Do yourself a favour and AVOID. I purchased again from a seller in the USA, It shipped the following day. Speedway Motors .com Real web site, with real products. And loads of promotions!
Amendment. The web site does include an email address in the Contact Form page. I didn't read it to the end. My oversight.
Update. I missed a phone call from speedwayparts. He left a message. "He emailed me four times.... and I somehow didn't receive any of them, so it's my fault..." I still don't having the parts or a tracking number. And no sign of any emails in Junk/Inbox or our email security app.
Update. Part arrived! Ordered on the 9th, arrived 17th. Tracking app that web site refers you to, "SHOP", states still "waiting for details". Maybe, maybe this isn't the proprietor's fault. Give them the benefit of the doubt. BUT part arrived and it's not as ordered!!! One star reviews are often an over-reaction and/or irrational. I would go 2 stars for rubbish performance. But will stick with 1 star here. The guy's attitude cemented that, with his unhelpful voice message.
Update 18/09/2026. Wow! Bernice's first email received. Berated me some more about our companies IT settings. Explained that he had no stock, so sent an alternative. I asked for the incorrect part to be collected and a full refund. And Bernice literally wrote (in the first email ever received, a reply to mine) "This mix up is a you problem not mine. I tried everything possible to communicate with you."
Bernie's claim, our business must have spam settings too high and need to address, so his emails can get through. Remember, the 1st reply to my email, has got through (though the issues are my end??). So he is justified in sending the wrong product. And this is all my problem.
Good luck Bernice.