Spergel Reviews 2,580

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making stressful situations feel manageable and supported. Many highlight the exceptional customer service, noting that explanations were clear, questions were answered patiently, and they never felt judged. The overall service is described as smooth and efficient, with people appreciating the quick response times and the ease of the user experience. However, some people mentioned issues with communication, specifically regarding unannounced changes in representatives and difficulties getting answers from different departments.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, kind, and... See more

Customer service

People report positive experiences with customer service, highlighting the professional, clear, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, helpfulness, and... See more

User experience

Reviewers consistently report positive feedback about their user experience, describing it as great, smooth,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a great experience with Spergel. Chris and Ewelina were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to a... See more

Rated 5 out of 5 stars

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen... See more

Rated 5 out of 5 stars

It is not easy to go into a decision regarding financial debt solution; it can feel very overwhelming and emotional. The people I spoke with at msi Spergel Inc. particularly my representative Mina... See more

Rated 5 out of 5 stars

The best experience in dealing with Spergel. I was extremely worried what happens if creditors don’t agree with our proposal. With Ewelina and Chris, they made it such a smooth process, and it was fi... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

For over 30 years, our debt help has empowered more than 100,000 Canadians to become debt free. Whether you need debt help for yourself or your business, our dedicated and caring local teams will be by your side from the first time you call us until you have achieved your goal of debt freedom. Here, you are not passed from one department to the next. You are guided by the same person throughout your debt relief journey, giving you the personalized attention that you deserve.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,580)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Steven and staff made a difficult time a little easier and I appreciate all the help they have offered me. Thank you so much ! I appreciate your kindness

June 3, 2026
Rated 5 out of 5 stars

Wonderful people

Rafael Rodríguez, Steve Chong Kee, and Trevor Pringle were amazing. They really made me feel like everything is under control and that they have my back. I am almost debt free and it's all thanks to them. I would definitely recommend Spergel to anyone looking to become debt free.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was amazing

My experience was amazing. Lauryn was patient and kind through out my inquire and process. I can’t begin to tell you how comfortable she made me feel during a very difficult time in life. The rest of the team was amazing, kind and understanding of my situation. Thank you so much

June 1, 2026
Rated 5 out of 5 stars

Very positive experience

I was very nervous before starting my consumer proposal, but the staff at Spergel put me right at ease. They were knowledgeable, professional, and showed great compassion during a very difficult time.

May 21, 2026
Rated 5 out of 5 stars

At first i was embarrassed to even…

At first i was embarrassed to even reach out butI had such a great experience with Spergel.I met with trevor and steven who were incredibly kind and professional from start to finish. They walked me through everything step by step and always made time to answer my questions, no matter how small.

They never made me feel judged which removed all the embarrassment i spoke of earlier they just supported and understood. What I expected to be a stressful, confusing process ended up being surprisingly smooth thanks to their knowledge and willing to be of help. If you’re going through financial difficulties, I highly recommend Spergel for the reason that they truly want to help.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Sonia Oliviera was patient and a joy to…

Sonia Oliviera was patient and a joy to work with. Financial difficulties can be a very embarrassing experience, but Sonia put me at ease and assured me that she will do her best to help me. I can finally breath and not feel anxious every time my phone rings from creditors.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

escape from overloaded debt

The way their mapped out a plan for me to escape an unsurmountable debt load. I never felt a reprimand for getting my self in such a situation. Also allowed me to delay a payment because of unforeseen circumstances that occurred during my repayment. I was able to catch up and have the repayment plan paid in full by due date. They were understanding and easy to talk anytime I had questions and concerns. THANK YOU

May 25, 2026
Rated 5 out of 5 stars

They helped me ease my financial burden

Going through financial difficulties is incredibly stressful, but the team at Spergel made the entire consumer proposal process seamless. They were professional, empathetic, and never judged my situation; thanks Mina. Thanks to their guidance, a massive weight has been lifted off my shoulders. If you are struggling and need a fresh start, I highly recommend them.

May 19, 2026
Rated 5 out of 5 stars

The credit counselling session was very informative!!

The credit counselling session was very informative and judgment-free. She explained everything clearly and helped me understand how to manage my debt and improve my credit step by step. The counsellor was knowledgeable, kind, and genuinely cared about helping me improve my financial situation. I’m grateful for the support and guidance she had given me. Everything was explained in a simple and respectful way, and I finally feel hopeful about my financial future.”

May 19, 2026

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