Speyside Stoves Reviews 

16
•
TrustScore 4.5 out of 5

4.5

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Company details

  1. Fireplace Store

Information provided by various external sources

Speyside Stoves is a long established wood burning stove shop based in Keith, Banffshire. The shop has been supplying stoves to the local area and beyond for the past 25 years. In January 2013 it became a Division of Russell Construction Moray Ltd whi...


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4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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4.5

All reviews

(16)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Today my vermiculite brick broke

Today my vermiculite brick broke in my log burner when I phoned around many places they said they would have to send away for the part I could not find any one who had what I was looking for until I phoned Speyside stoves the staff and service was amazing they cut the part I needed in under an hour thankyou for helping me today

October 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Really brilliant service

Really brilliant service. I noticed that the top of our wood burner brick was broken. I found them on google, sent them a picture. They diagnosed a fractured baffle brick and gave me a free pot of fire cement to try and fix it myself. I couldn't fix it so brought the brick into their Inverurie showroom. They cut a new brick and then came to my house to fit it. All inside a few days! Great service from David, Rodney and Nick. I cannot recommend them highly enough - FIVE STARS!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

We first looked at Speyside stoves in 2023 when we decided to buy a log burner. From our first exploration visit to the store in Inverurie seeking advice, they could not have been more helpful, and with no pressure. The stove was fitted in July 2023 and the whole process was brilliant with the engineers doing a very professional job. Since then on an annual basis we have had the chimney swept, and again the professionalism shone through. Roll on to Dec 2025 and we discovered an issue with the flue sticking. The response to my initial email was very fast, followed by a quick visit to the house to review, and then subsequent action to fix.

If you are looking for a log burner I can highly recommend you give them a try.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I'm not in the habit of writing reviews but felt this merited posting.
I purchased my Mendip Wood Burning Stove a while ago from the Inverurie Branch which I have been very pleased with. I realised after a period of time there was a piece missing. I hasten to add although I purchased my Wood Burner from Speyside Stoves, they did not install it. I visited Speyside Stoves and discussed my problem with David Brown and he was more than helpful wanting to get to the root cause of my problem. He went as far as dismantling the Stove on show and he found out what was missing. He placed the part on order and had it delivered to their branch in a week. I must say David didn't have to go as far as he did, he went far beyond what i expected. Nothing was too much trouble for him, there was no blame as to who was at fault just faultless service. In these time when it is so easy to make excuses , this wasn't the case.
Great service and if you are considering purchasing a Stove you could do worst than have a look at Speyside Stoves.

George Findlay

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Contacted Speyside Stoves to have a…

Contacted Speyside Stoves to have a chimney sweep done and contact and replies from them were fast and an appt was given timeously. On the day I received a text to say when they would arrive and arrived as stated. Declan was great and done a fantastic job tidying and cleaning and checking all parts of the stove. Great company to deal with and a shout out to Declan a pleasant and knowledgable guy. Would highly recommend this company and if u get Declan he takes pride in his work. First Class. You even get a certificate sent to you when job is complete. Keep up the good work.

November 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Cannot recommend this company highly…

Cannot recommend this company highly enough, had a stove fitted by them around 4 years ago and the service was impeccable. I recently had a problem with the high winds and a piece of the flue broke and within 24hrs of being emailed the problem was resolved. No hassles no quibbles just done , there should be more companies like this out there . I wouldn’t hesitate to recommend to anyone customer service is second to none.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Speyside Stoves - First Class in All Stages

Cannot praise Speyside Stoves enough, from the day we visited their Inverurie Showroom first class advise followed by a prompt site visit to our home and agreement of an installation date. Their installation team arrived as agreed on time the two installers were very polite and certainly knowledgeable of their craft, an efficient and very clean job carried out and they took time to fully explain the process of using the Stove (first time we have had a Wood Burning Stove)
Would Highly Recommend anyone considering installing abStove to talk to Speyside Stoves

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

We recently moved into a house with a stove that was much too close to the combustible wall. We had several companies come out and give us quotes to move the stove, and replace the flue, and we chose Speyside Stoves. We were extremely pleased with their professionalism and knowledge. The men who completed the work were efficient, polite and completed it on time. Overall, a fantastic experience, and we are extremely pleased with our stove.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic value and range of fires to…

Fantastic value and range of fires to chose from, also the guys that came to fit the fire were top class, real professional and explained the operation throughout. I looked at all the suppliers of fires before going with Speyside and I am glad I picked them. Safe your time looking about and just go straight to Speyside you wont be disappointed.

May 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Fantastic Service & Product!

I would like to thank the team at Speyside Stoves for the excellent service I received recently with the purchase and installation of my new stove. The teams (sales, shop and installation) were great - professional, efficient and helpful. My product was received and installed on time and on budget. I wouldn't hesitate to recommend Speyside Stoves and would definitely use them again if required.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Second to none.

Friendly, helpful and professional service. The couple of young men who came to refit our stoves (they'd been installed very badly by previous installers and were dangerous) were very professional, polite and friendly and their work was tidy. A special mention must go to Harry - a courteous young man with a presence and attitude beyond his years. Would not hesitate to recommend Speyside Stoves to anyone. If you want a professional (and safe!) service, Speyside Stoves is the place to go.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Can't praise Speyside Stoves enough

Can't praise Speyside Stoves enough. From the survey through to the installation, I found the service to be excellent being both professional and efficient. The installation involved the removal of an existing fireplace resulting in a large amount of rubble/bricks and building blocks having to be removed. This was done with the minimum of fuss and disruption. The installation of the stove went smoothly with no insurmountable problems - thanks to the installer Blair Watt for that. Would recommend this company without hesitation.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect stove installers

Just sending a wee thank you note to say how impressed I’ve been with the service received from all at Speyside Stoves. It has been a joy to work with you and I will recommend your service as it was efficient, professional, friendly, clean and on time.
Very many thanks

June 30, 2022
Unprompted review
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Rated 5 out of 5 stars

Brilliant Service

Can’t praise this company highly enough.
I had been having trouble finding a replacement glass for the door of my San Remo stove. Dave from the Inverurie branch was brilliant, and obtained the glass in a couple of days. I was only spending a few pounds, but he was as helpful as if I was spending thousands. Many thanks.
Tony Osborne

July 31, 2021
Unprompted review
Rated 5 out of 5 stars

A very professional team of the…

A very professional team of the Speyside stoves/Russell Construction Moray construction has just completed the installation of a beautiful wood burning stove in our flat which was built in 1881. When later the flat was converted into offices, the original fireplace was sealed. Consequently the stove's installation has implied various preliminary interventions spaced timely, from the early stages of the chimney's inspection to the final test of the stove. We have been guided through every single step and the team has always been able to find excellent solutions to our very specific requests in terms of style. We would recommend this company for its valuable professionality, skills, knowledge and quality of work. In detail, congratulations to Tony for the consistent coordination.

November 21, 2019
Unprompted review

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