Spiceprop Reviews 521

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers are highly satisfied, frequently highlighting the excellent and responsive customer service that quickly resolves issues. People appreciate the fast payouts, often received within 24 hours, and the overall professional and user-friendly platform. The company is often recommended for its good offers and flexible trading conditions. However, some customers have expressed dissatisfaction, particularly concerning payment delays and issues with payouts. A few people reported that their accounts were blocked or withdrawals declined, sometimes due to reasons related to company policies or account activity. There are also mentions of slow response times from customer support in some instances, and some found the new consistency rule inconvenient.

What people talk about most

Payment

Clients share ambiguous opinions on payment. While some customers report smooth and fast payouts, with funds... See more

Service

Customers had ambiguous experiences with service. While some reviewers praise the responsive and fast... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the support team for being... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers praise quick responses in... See more

User experience

Reviewers highlight ambiguous aspects of user experience. Some customers express satisfaction, praising quick... See more

Based on these reviews

Rated 4 out of 5 stars

So far, I’ve had several good experiences. The company is steadily developing and offers fair prices. Multiple payouts have been made so far without any issues. Overall, I’m satisfied with the compa... See more

Rated 4 out of 5 stars

Update on my previous review: After leaving my review, I was asked to contact customer support again. I did so, and customer support responded immediately. We discussed my case and assured... See more

Company replied

Rated 4 out of 5 stars

Good offers, good experience with support team. A bit of delays with payouts but they got solved.

Company replied

Rated 4 out of 5 stars

Only 4 stars cuz it took more than a day to receive an answer from they. But as a prop firm i strongly recomand them,low fees,the Best scalable program.

Company replied


Company details

  1. Educational Institution

Written by the company

SpiceProp is an innovative firm that provides traders with access to trading simulated capital without risking their own funds. With their financing model, traders can develop their trading skills without concerns about personal finances. SpiceProp also offers support and advanced tools, helping traders to succeed in the financial markets.


Contact info

4.0

Great

TrustScore 4 out of 5

521 reviews

5-star
4-star
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1-star

Replied to 34% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

decent rules for traders

decent rules for traders, good company overall

June 10, 2025
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Reply from Spiceprop

Thank you for your feedback!

We’re glad to hear that you find our rules fair and that you're having a positive experience with the company. We aim to provide a supportive environment for all traders, and your satisfaction is important to us.

Rated 5 out of 5 stars

Very happy

good morning. it was very emotional. i am happy to reach the current stage. thank you very much

June 10, 2025
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Reply from Spiceprop

Good morning and thank you for your kind words!

We’re thrilled to hear that you’re happy with the progress you’ve made. It’s always great to see our traders reach their goals, and we’re honored to be part of your journey.

Rated 1 out of 5 stars

Got banned and didn’t receive a withdrawal

I got a 50k funded, but they just started to freeze my withdrawal. After this, they just blocked me at their platform and blocked my account, I didn’t receive my withdrawal. The reason was - the same ip with different persons, but they don’t wanna give me any proofs. They say that the United States is on the list of banned countries, but I asked support at telegram several times and was told that I can trade from the United States and it is allowed and not prohibited. Also I traded at my home in Kazakhstan and didn’t get a trade in USA. Also I live at my home alone, so there are no other people that can trade from the same IP. Just withdraw money, that I earned and do whatever you want.

June 7, 2025
Unprompted review
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Reply from Spiceprop

Dear Muslim,

Thank you for sharing your feedback. At SpiceProp, we value all input, whether positive or negative, as it helps us continuously improve our services.
Regarding your concerns, we take our General Terms and Conditions (GTCs) seriously to protect the integrity of our platform and ensure fairness for all traders. Our system detected violations of our GTCs in your case, specifically related to the use of the same IP address across multiple accounts. As part of our standard procedure, we asked you a series of questions to clarify whether you shared trades, devices, or an internet connection with other clients or traders. Despite your response denying this, our investigation indicated otherwise, suggesting the violation was known but not disclosed.
You mentioned that we did not provide proof, but this is inaccurate. We sent you an email detailing the specific IP addresses involved, along with partially redacted names, email addresses, and connected account numbers, in compliance with data protection regulations. Full disclosure of such details would be illegal due to privacy laws, which we strictly adhere to. Additionally, we note that your location is in the USA, a region restricted by our platform, which raises further concerns about transparency and adherence to our rules.
Due to the high volume of fraud attempts, we must enforce our GTCs rigorously. While you do not deny the violation, your review focuses on the level of detail provided, which, as explained, is limited by legal obligations. We regret any inconvenience caused but remain committed to maintaining a secure and compliant trading environment.
Should you have further questions, please contact our support team at support@spiceprop.com. We wish you the best in your future endeavors.

Best regards,
The SpiceProp Team

Rated 5 out of 5 stars

Great fast service

June 9, 2025
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Reply from Spiceprop

Thank you for your feedback!

We’re glad to hear that you’re happy with our fast service. We aim to provide quick and efficient support to all our traders, and it’s great to know we’re meeting your expectations.

Rated 5 out of 5 stars

Good prop firm

June 5, 2025
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Reply from Spiceprop

Thank you for your feedback!

We’re glad to hear that you’re satisfied with your experience at SpiceProp. If you ever need any assistance or have questions, don’t hesitate to reach out. We’re here to help!

Rated 1 out of 5 stars

I participated in this company’s 14-day…

I participated in this company’s 14-day challenge and met all the requirements to earn $2,321. During that time, I placed profitable trades and generated revenue for the firm. When I requested a withdrawal, however, my account was suddenly blocked. The stated reason was that my IP address matched another account (my partner’s), even though I never traded from her device. My phone simply connected to her home network when I was checking my results, since I spend most of my time away from my laptop.

I reached out multiple times to the risk department for clarification or a chance to explain, but received no response. Both accounts involved had positive balances and trades on different assets, yet the company did not investigate further. As a result, my funds remain inaccessible without any opportunity to resolve the issue.

I am an experienced trader with my own trading school and have never encountered a situation like this. I had intended to refer over 50 of my students to this platform but can no longer recommend it, given the high risk of being blocked without recourse. I am considering filing a simplified claim, as the company clearly profited from my activity. I am very disappointed because I expressed a desire to continue collaborating and achieve mutual success, but instead was left unsupported and blocked.

June 3, 2025
Unprompted review
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Reply from Spiceprop

Dear Богдан,
Thank you for taking the time to share your feedback. We’re sorry to hear about your dissatisfaction and would like to offer some clarification regarding your case.
Firstly, we’d like to address the claim that your account was “suddenly blocked.” In reality, your account was placed under review as part of an ongoing investigation, during which you were explicitly asked whether your account had ever shared an IP address or device with another client. Your response to these inquiries was “no,” which we later found to be inaccurate.
Only after the investigation was completed and a final decision made did you inform us that your partner is also a client and that your phone had connected to her home network—an important detail that should have been disclosed earlier. Our General Terms and Conditions clearly state:
“The use of the same device or IP address by multiple Customers is strictly prohibited unless explicitly pre-approved by SpiceProp.”
“It is the Client’s responsibility to ensure full compliance with these requirements. Ignorance of these rules or unintentional breaches will not exempt You from accountability or the application of corrective measures.”
Due to a growing number of fraudulent activities, including group trading, account sharing, and identity misuse, we have implemented a sophisticated fraud detection system that helps us identify suspicious patterns and protect the integrity of our platform and community.
We understand you’re disappointed with the outcome, and we truly value every trader who contributes to our ecosystem. However, our platform relies on strict adherence to rules to ensure fairness for all participants. In this case, you were provided an opportunity to clarify potential violations but chose not to disclose key information when it was most relevant. In the end, the issue is not a disagreement about facts, but rather a disagreement with a decision that is fully aligned with our GTCs.
We wish you all the best in your future trading endeavors.
Sincerely,
SpiceProp Risk Team

Rated 5 out of 5 stars

I decided to buy an account in spice…

I decided to buy an account in spice prop on the recommendation of friends who have been trading here for a long time. In all my trading experience, I have worked with many prop companies, but spice remains the favorite. I am completely satisfied with everything from the terminal and rules to absolutely understanding and flexible support. They always respond quickly and help with all issues. Excellent tier 1 company, I recommend!

May 26, 2025
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Reply from Spiceprop

Thank you so much for your fantastic feedback!

We’re thrilled to hear that SpiceProp has become your favorite prop firm, and that you’re fully satisfied with everything from our platform and rules to our responsive and flexible support. We work hard to provide excellent service and are glad to know that we’ve met your expectations.

Thank you for recommending us, and we look forward to continuing to support you on your trading journey!

Rated 5 out of 5 stars

I would like to praise the work of Risk team, they are really great

Hello guys, would like to write review about Spiceprop

I am trading already for more than 5 months with this company, have received multiple payouts already.
There has been a major update and they implemented a new dashboard which is way greater than previous one, and who knows how tough is this process can easilly understand that there can be many issues, so I also had small ones, but everything was resolved with the help of Risk Team who are really great and doing their job in excellent way, always trying to do their best which nowadays in this business means a lot!

May 19, 2025
Unprompted review
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Reply from Spiceprop

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’ve had a positive experience with SpiceProp over the past 5 months and that you’ve received multiple payouts. We’re also glad to know that the new dashboard update has made your experience better, and we truly appreciate your understanding of the complexities involved in such changes.

We’ll be sure to pass your praise along to our Risk Team. They work hard to ensure everything runs smoothly, and your recognition means a lot to us.

Rated 5 out of 5 stars

Great prop firm with top-tier support!

SpiceProp really impressed me with their fast and flexible support. I had an issue due to inactivity (my EA runs on daily), and they handled it with professionalism and understanding.
One of the few firms that truly support serious traders. Highly recommended!

May 16, 2025
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Reply from Spiceprop

Thank you for your fantastic feedback!

We’re thrilled to hear that you were impressed with our fast and flexible support. We always strive to assist our traders with professionalism and understanding, especially when it comes to unique situations like yours. It's great to know that you feel supported as a serious trader.

We really appreciate your recommendation, and we look forward to continuing to support your trading journey!

Rated 3 out of 5 stars

Technical support doesn't answer…

Technical support doesn't answer sometimes

May 14, 2025
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Reply from Spiceprop

Thank you for sharing your feedback.

We’re sorry to hear that you’ve had delays with our technical support team. We understand how frustrating this can be and are actively working to improve our response times and ensure more efficient assistance.

Rated 4 out of 5 stars

Only 4 stars cuz it took more than a…

Only 4 stars cuz it took more than a day to receive an answer from they.
But as a prop firm i strongly recomand them,low fees,the Best scalable program.

May 13, 2025
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Reply from Spiceprop

Thank you for your feedback and for the recommendation!

We’re glad to hear that you find our fees competitive and our program scalable. We apologize for the delay in response time and understand how important timely support is. We're actively working to improve our response times and provide even better service moving forward.

Rated 5 out of 5 stars

I get only positive moments from…

I get only positive moments from working with SpiceProp:
- Stable servers even during volatile periods
- Trading via mt5, which is very rare nowadays
- Support service, all problems are solved within a reasonable period of time
- Rich selection of challenges

May 6, 2025
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Reply from Spiceprop

Thank you for your fantastic feedback!

We’re thrilled to hear that you’ve had such a positive experience with SpiceProp. It’s great to know that you’re enjoying the stability of our servers, the availability of MT5 for trading, and the quality of our support team. We’re also glad that you’re finding our selection of challenges to be a good fit for your needs.

Rated 5 out of 5 stars

The company is good

The company is good, they pay on time.

May 7, 2025
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Reply from Spiceprop

Thank you for your positive feedback!

We’re thrilled to hear that you’ve had a great experience with our timely payments. Your satisfaction is important to us, and we’re committed to maintaining the best service possible.

Rated 5 out of 5 stars

good prop firms

May 2, 2025
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Reply from Spiceprop

Thank you for your feedback!

We’re happy to hear that you consider us a good prop firm. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re here to support you!

Rated 5 out of 5 stars

Till now nothing to complain about :)

I have multiple accounts with them and till now I don't have anything to complain about. I lost one account, but that was me not paying attention to the maximum daily drawdown.

1. One big plus is that if you break any rule (exceed daily drawdown, etc.) they close your account immediately (they don't let go further and after you pass the challenge they show you that you broke one of the rules, like other prop firms do)

2. Some of the reviews complain about support, but I haven't had any troubles with them. I have contacted them multiple times and the time of response was between 1h-15h (which I find very good).

April 30, 2025
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Reply from Spiceprop

Thank you for your thoughtful feedback!

We’re so glad to hear that you’ve had a positive experience with SpiceProp so far. We understand that paying attention to the rules is crucial, and we’re happy to know that our approach to rule enforcement has worked well for you.

It’s also great to hear that you’ve had no issues with our support team and that your inquiries were responded to in a timely manner. We strive to provide efficient and helpful service, and your feedback helps us ensure that we continue to improve.

Rated 5 out of 5 stars

Great friendly support

Great friendly support, good trading rules, will recommend to friends

April 29, 2025
Unprompted review
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Reply from Spiceprop

Thank you for your kind words!

We’re so glad to hear that you’ve had a positive experience with our support team and trading rules. Your recommendation means a lot to us, and we’re excited to continue supporting you on your trading journey.

Rated 5 out of 5 stars

Great propfirm

April 21, 2025
Unprompted review
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Reply from Spiceprop

Thank you for your kind words!

We’re thrilled to hear that you’re having a great experience with SpiceProp. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Starting my trading journey spiceprop…

Starting my trading journey spiceprop was the best decision to begin with. Good conditions, rational prices and support team is fast!

April 18, 2025
Unprompted review
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Reply from Spiceprop

We’re so glad to hear that starting your trading journey with SpiceProp has been a great decision for you. It’s wonderful to know that you’re satisfied with the conditions, pricing, and our fast support team. We’re here to support you every step of the way as you continue your trading journey.

If you ever need assistance or have any questions, don’t hesitate to reach out. We’re happy to help!

Rated 5 out of 5 stars

Best trading partner!

I would like to share an experience of working with this best prop company ever!

I’ve acquired sweet pepper program 150k account program.
First of all, you receive one of the best market offer, low spreads, 1:100 leverage. They cover most interested instruments for me, eurusd, gbpusd, oil, gold, indices, even natural gas with a lowest spread I’ve seen ever!

I am a fan of MetaTrader and you can trade with metadoro platform, using the best mt5 infrastructure and instruments!

I had a question during my trading to spiceprop support team, they did a respond very quickly and gave a solution which corresponds to my needs!

I am so happy that I found my trading partner!

April 9, 2025
Unprompted review
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Reply from Spiceprop

We’re thrilled to hear that you’ve had such a positive experience with SpiceProp. It’s great to know that our Sweet Pepper program, low spreads, 1:100 leverage, and wide range of instruments are helping you achieve your trading goals. We’re also glad that you’ve found our MetaTrader 5 platform and support team to be top-notch.

Your satisfaction is incredibly important to us, and we’re excited to be your trading partner. If you ever have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!

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