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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their durability and appealing appearance. Many appreciate the ease of the ordering process and the promptness of deliveries, often highlighting the efficient shipping. People frequently express satisfaction with the overall value, finding the items to be well-made and worth the price. However, some people were dissatisfied with issues related to their orders, such as receiving incorrect colors or missing items. A few customers also mentioned disappointment with certain product colors not matching their expectations or fading over time.

What people talk about most

Product

Consumers generally find the products to be of good quality and worth the price. Many reviewers praise the... See more

Quality

Users describe positive interactions with quality. Many customers praise the quality of the products, noting... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise the easy ordering process and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sister has gotten me several items from you guys and I absolutely love them one of my chains I got the bracelet to match from another company and the quality sucks so I’m getting the bracelet to ma... See more

Rated 5 out of 5 stars

U guys are so wonderful! Your service to me remains excellent! I have been ordering gifts for some relatives. Now, it is time for me to treat myself to your eye-catching merchandise. Thanks so much... See more

Rated 5 out of 5 stars

Was surprised on the great quality nice heavy chain I've ordered three first and after I got em I was so impressed I went to order more but they were out of stock but soon seen they were back instock... See more

Rated 5 out of 5 stars

Excellent product. My partner bought the silver necklace and loves it so much he is now getting it in gold. The website and ordering product is extremely easy and its ships quickly as well.


Company details

  1. #70 of 142 best companies in Jewelry Store
  2. #32 of 54 best companies in Jeweler

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

571 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars
SpicyIce logo

Reply from SpicyIce

Your order was shipped out 4 days ago via economy shipping, which is a 4-6 business day delivery time. We do offer an express shipping option with a 2 day delivery time for those that need their order sooner.

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Rated 1 out of 5 stars

I received the wrong item

I received the wrong item. I ordered a Poseidon necklace and received Ares.

March 16, 2025
SpicyIce logo

Reply from SpicyIce

Our apologies. The correct item has been shipped out to you today.

Rated 5 out of 5 stars

You sent me the wrong ring.

I appreciate you for sending me the correct ring. I love it! Thank you for fixing your error quickly.

March 10, 2025
SpicyIce logo

Reply from SpicyIce

Our apologies. The correct item has been shipped out to you.

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