They haven’t honoured their stated…
They haven’t honoured their stated timeline. The withdrawal was supposed to be processed within 7–21 days, but it’s now been over a month. The request was initiated on March 4, 2026, and as of April 11, 2026, there’s still no resolution. Each day, I’m receiving the same repeated response with no meaningful update.
They keep answering with the same generic response.
I completely understand how upsetting this is, and I'm really sorry for the delay. I've sent a reminder to our financial department to highlight your case, and I'll keep you updated as soon as there's any progress. Thanks for sticking with us while we get this sorted.
I hear how frustrating this is, and I’m sorry it feels like you’re not getting anywhere. Your case has been flagged for extra attention, and I’ll keep watching for any updates. I know this isn’t the experience you expected, and I appreciate you sticking with it while we get this resolved.
They are scammers. beware!








