Spicy Joes Reviews 

416
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptional quality, fresh ingredients, and truly delicious flavors of the various spice blends, which consistently make home cooking taste like an authentic restaurant meal. People also appreciate the prompt shipping options and exceptionally friendly communication provided when placing everyday orders. Some reviewers were not happy with delayed deliveries, noting extended waiting times and difficulties receiving prompt responses when trying to track their packages. A few customers additionally mentioned having to follow up multiple times over several weeks to resolve ongoing issues concerning missing shipments.

What people talk about most

Product

Reviewers highlight positive aspects of product, describing the spice blends as exceptionally flavorful,... See more

Quality

People report positive experiences with quality, highlighting that the ingredients are second to none and... See more

Service

Reviewers mention positive feedback about service, consistently highlighting brilliant support and prompt... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple website navigation... See more

Delivery service

Clients share positive opinions on delivery service, noting fast shipping and prompt arrivals such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just ordered my first order with spicy joes , fantastic customer service via email. I can not wait to receive my order and try them out and Nige sent them the same day as my order was placed. I will l... See more

Rated 5 out of 5 stars

I have bought Spicy Joe’s Tikka blend now 3-4 times and find it so much better than the others blends on the market. I have tried so many before settling on spicy Joe’s I find really authentic. Thei... See more

Rated 5 out of 5 stars

I ordered this coffee mug for my friend who is a curry Buff for Xmas I had excellent communication with Spicy Joes email confirmations etc. the item was ordered on a Friday night the order was proces... See more

Rated 5 out of 5 stars

My second review first was on excellent customer service and despatch.This one is about the product , absolutely amazing like nothing I have had before so easy to use , so well blended, so authentic.... See more


Company details

  1. Online Food Ordering Service

Information provided by various external sources

Spicy Joes supply wonderful fresh spice and herbs imported from all over the world. We make our own spice blends to authentic recipes that will help you cook restaurant quality dishes. We sell salts, peppers and all types of chillies, including the hottest in the world "The Carolina Reaper". All of our products are 100% natural, no additives, preservatives or colourings are used.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

416 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(416)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Well I need to update this. I had a call from Spicy Joes and they were horrified I hadn't received my spices. I now have confirmation of shipping and I have to say they really pulled out all the stops to help. Thanks to Nige and Spicy Joes and looking forward to some good cooking,

January 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Will 100% be ordering again

First time ordering from here, had been following some recipes and came across this site, was a little apprehensive but after speaking with Nigel I had no reason to be as he advised what spices to use and gave extra tips and advice, ordering and delivery was super easy and it arrived promptly.
I will 100% be ordering from here again and will be recommending to family and friends. The flavours on the food were amazing, some of the best spices I've cooked with.
Lee

January 4, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful spice blends

Beautiful spice blends. Great value and good small business with great customer service. Give them a try!
I'll be ordering more for birthday presents!

December 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Spicy Joes

Excellent spices & herbs with superior quality & flavour. Also the best Indian spice blends to make curries. This company is extremely busy so sometimes orders take a while to arrive! I’ve used this company for around 7 years & have never found the same quality at any other company.

December 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Waited for years for this !!!

Ordered the base gravy mix after stumbling upon Al's YouTube video. Arrived swiftly and couldn't resist making a Jalfrezi with the newly made base gravy and all I will say is it's the best Indian curry I've made in 20 years of trying.

Thanks again, Robert

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

First time use

Have just made my curry from the dhansak pack I received two days ago. Much much simpler than using individual spices. This method will also keep spices fresher as turnover will much improve. Lastly the dhansak was wonderful

November 14, 2024
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Rated 5 out of 5 stars

I have been making Al's curries after…

I have been making Al's curries after coming across him on Facebook. I decided to give his spice blends a go and I was not disappointed! Who would have thought that 30 minute curries could be even simpler!
i would highly recommend the Chasni and i can't wait to try the rest!

November 13, 2024
Unprompted review
Rated 4 out of 5 stars

Worth the wait

Placed my first time order three weeks a go and was delivered by Nigel the owner today as I only live a few miles away.
He gave me a couple of extra items free of charge to apologise for the delay in my delivery (courier issue apparently)
Lovely products just the delay in delivery is the issue but hopefully all now sorted.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Where’s my spices? Now resolved!

Some initial problems with my order not being sent out after a month and no response to emails. Had to leave a negative review on here. After which I received a lovely phone call from Nige apologising and explaining what had happened. IT issues! Just shows you what an old fashioned phone call can sort out. My fault I didn’t see their phone number on the invoice or would have called first before giving a bad review which I don’t like doing to a small business.

All sorted out and gone from a negative to very positive experience. Thanks again for resolving this and taking the time to explain the problem.

November 6, 2024
Unprompted review
Spicy Joes logo

Reply from Spicy Joes

Hi, would really welcome this customer getting in touch, we have just checked our system and have no orders outstanding for anyone called Rob. We are so sorry that the order has not arrived and would welcome the chance to rectify the situation for him. Please can you send the order number or your name and we will get straight on it for you and get the issue resolved. Sincere apologies once again

Rated 5 out of 5 stars

Superb service

Superb service - quick delivery and the website was easy to use! High quality product. I bought Al’s Kitchen Spice Mix powder as I have been following Al on YouTube. Excellent!

October 25, 2024
Unprompted review
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Rated 5 out of 5 stars

I have used the bhaji and Karahi mix

I have used the bhaji and Karahi mix. Having made many curry's at home, using separate spices, I found these a step up. And makes life so simple. Instead of 6/7 separate spices going stale, these are fresh and used quickly so don’t go stale.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

I'm very impressed with the spice…

I'm very impressed with the spice packaging, especially the tub containers.
The Website was easy to navigate and to place my order.
Although the order took a while to process I understand that since Al's Kitchen, on YouTube, has been creating & promoting his 30-minute Staff Curries & promoting Spicy Joes too, orders have gone through the roof, so a little bit of patience is required, so pleased with my spices.
However, EVRI, the delivery company, in my view on this occasion is a NIL STAR * due to the length of time for them to deliver; they promised a Wednesday delivery, then a Thursday delivery only turned up today, Friday.

October 25, 2024
Unprompted review

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