Spider Farmer Reviews 

I recently had an issue with a part of my equipment that was quickly resolved and had a replacement part sent out to me within no time. Thanks to Lyn for making this experience as smooth as possible. Great customer service and communication. Highly recommend products with great customer service. I highly rated spider farmer.

I am really satisfied with this company. I purchased their humidifier, exhaust fan, 4x4 grow tent, and oscillating fans, as well as their LED light with GGS modules that automate my entire grow setup. Their customer service is fast—responding within 24 hours 90% of the time. I had a minor issue with one item, and they honored their warranty. I recommend this company 100%.

Again Spiderfarm equipment and very happy. Most I like that it is so silent, the fridge is louder when it starts. sometimes needed the support, questions, something broken, and they answer always within 24 hours, except sunday. Thx again

They covered the cost of the SFG4500 power supply under warranty.I can fixed in 2weeks completely.
I like Spider Farmer even more now.
thanks to Lynn.

I ordered 2 SF1000 lights on their Labor Day sale. It was strange. They forced me to buy a $2 or so shipping guarantee, which I didn't want (can't they ship without an extra charge to get it right?) couldn't get it off the bill so I bought it, but glad I did. I got multiple shipping info, appreciated, Fedex said they delivered it, but I have security cameras so I know they didn't, and there was no photo confirmation. Anyway, I needed the insurance they forced me to buy and I got the refund. But this whole thing exhausted me so much I spent just a few more dollars and bought the more powerful Mars Hydro 2000 (for a 2x4 tent). Just a strange transaction. I buy a lot online and have been scammed once, and this felt dishonest even though I got my money back. Spidey senses. Pun intended.

I had problems with a clip ventilator and an inline fan. We were able to find a solution, and I got my replacement item very fast.

Spider Farmer Team its Best Team what me saw in my life (35y.o)

Me writed the with Everything, Everything And they respond with so super vibe And super Fast!!

One of my components stop work, mě write them, send video picture And today me look And SPIDER<3FARMERS already sended NEW one to me *_*

If u look for good Grow systém, this its Best Company!

Bought 6” line blower it came with ggs controller couple weeks later I bought 2 clip fans plugged them into the ggs and a couple days later the ggs didn’t detect them or control them sp asked for pics then videos of ggs to clip fans sent coupe videos serial numbers & within a week I received new clip fans plugged them in & so far they’re working properly. Little hiccup illl say in the beginning but seems as tho evrything worked out so far

I've been using Spider Farmer grow equipment for a couple of years now, and I wanted to share my experience – both the good and the bumps along the way.

I started with the SF 4-in-1 Sensor Pro, but noticed the temperature reading was a few degrees too high due to the black housing absorbing heat. I reached out to customer support, and they didn't hesitate – they replaced it with the upgraded 5-in-1 Sensor Pro. Unfortunately, that replacement had a CO2 sensor fault, but after some troubleshooting, they promptly arranged another replacement without any hassle.

I've also had issues with the older 6" clip-on fans where the oscillation mechanism failed. Again, Spider Farmer customer service stepped up, replaced them quickly after a few emails, and had the replacements shipped within a week.

What I appreciate most:

· Customer service – responsive, fair, and genuinely committed to resolving issues. No endless back-and-forth, no runaround.

· Warranty support – replacements are approved and shipped fast, usually within a week, with tracking provided.

· Packaging and shipping – whether it's a new purchase or a warranty replacement, everything arrives well-packed and on time.

The products themselves:
Are they commercial-grade? Probably not. But for home cultivators, they're well above average – reliable, perform well, and the ecosystem works seamlessly together. I'm running the full setup: SF SE7000 LED, 6" inline extraction fan with carbon filter, and 4 clip-on fans connected to the SF GGS Controller. Everything integrates well, and the Spider Farmer App works really well with all devices running on automation. They all work seamlessly, and the app is very easy to navigate and set up. They also have all the equipment you'll need to expand the Spider Farmer Ecosystem – dehumidifier, humidifier, and soon-to-be-released infrared air conditioner (which is already showing in the SF app). Everything integrates over WiFi through the SF GGS Controller, and you can control your environment from anywhere with an internet connection.

If you're starting out or looking to upgrade, I'd highly recommend the Spider Farmer Ecosystem. Yes, you might hit a hiccup here and there – but the after-sales support is exceptional, and this is the level of support that other vendors should take as an example.

Verdict: Solid products, even better customer support. Highly recommended.

#332647
worst experience ever - do not buy their "complete" kits!
​if you are thinking about spending your hard-earned money on spider farmer, run away. i ordered a "complete grow kit" for 750€ on august 7th, and as of august 22nd, my experience has been an absolute logistical nightmare.
​here is exactly what you can expect if you buy from them:
​Selling Items Not in Stock: I bought a complete setup, only to find out later that the main component (the lamp) was out of stock. They happily took my money but didn't even bother to warn me before or immediately after my purchase.
​Fragmented & Lost Shipments: They split the order into 5 different packages. I received the tent and two small fans, making the rest of the missing gear entirely useless.
​Fake Delivery Excuses: My Trim Tray is currently being returned to sender due to an alleged "address error" by their carrier. How is my address wrong when I received the tent at the EXACT SAME address a week earlier?
​Packages Stuck in Limbo: My carbon filter has been physically stuck at a sorting center since August 14th with absolutely no movement.
​Useless Customer Service: Instead of fixing their carrier's (DHL/Bpost) incompetence and reshipping immediately, the support team just gives automated replies telling me to "wait 10 more working days."
​I have 750€ tied up in useless metal poles and small fans. Furthermore, I bought expensive nutrients and soil from other shops to be ready, which are now just sitting there because I have no light and no extraction.
​Spider Farmer will just send you random pieces of your order, blame the carrier for the rest, and leave you in the dark. I am now forced to initiate a chargeback

Update: I am already in contact with your support team for Order #332647. They promised to reship the missing fan today and provide a tracking number within 12 hours, and promised a solution for the missing lamp by Wednesday. I will update this review ONLY when I have physically received all the missing components

Great products, but the customer support is truly exceptional!
​I recently ordered equipment from Spider Farmer, and I am thoroughly impressed not only by the high quality of the gear itself, but above all by the outstanding work of their customer support team.
​Whenever I had a question or needed assistance, their support representatives acted with incredible professionalism, speed, and genuine care. They went above and beyond to ensure everything was handled smoothly. It is rare to find such dedicated and customer-focused service these days.
​Huge thanks to the team for their amazing work! Highly recommended!

Good customer service, never had a issue. You just have to make a video to proof the item got faulty and they send the replacement almost immediately.

Bought a complete kit from SF and im very pleased with the quality. I had some delivering issues wich was quickly sortet out because support was very fast to reply and guide me.
I will absolutely recommend ths brand.

Worst customer service I order 2 products from spider farmer.. I got one order number and only received one package I trying to get a hold of customer service none of the numbers provided work.. worst service I ever received at least vivosun has people you can actually talk too... I would not recommend Spider farmer worst service i ever had buying grow tent products

I ordered the G3000 LED grow light, 90×90×180cm grow tent and 4-inch ventilation filter kit (Model: SF-FILTERKITS4-CP-2602)
Super fast delivery - 2 and a half working days.
All parts seem to be sturdy and of good quality. For the money I paid, I am extremely pleased with the products.
Customer service is very fast and helpful as I had a question which was answered within 1 working day.
Would definitely recommend Spider Farmer.

I bought a growing set from them and the clip fan started making strange noises, I forwarded a video of it and they replied really fast saying that it will be replaced on their cost. So far I love their products
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Highly recommended! Very helpful service, courteous staff, and an incredibly fast solution to the problem!

Horrible business practices. Do not buy from spider farmer. They just do not give 2 cents about the customers who purchase their products.

Customer since few years and what should i say? Im really happy with my stuff from Spider Farmer. Still yet no problem and there is a very good After Sales Service too. My old Inline Fan got a technical issue and after asking If they have some repairparts, they send me a new one! Thats Service! And respond is fast,too! Thx lychee!thx Spider Farmer!

After experiencing Delivery issues with the responsible carrier (DHL), I contacted Spider Farmer-Support and received prompt, excellent Assistance !!

Many thanks again to Spider Farmer-Support.