Spinbet is full of opportunities. There helpful when your in need of help. Also comes with free spins bonuses everyweek if you deposit.big wins sometimes
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was OK the response to my mails always on point the customer service is brilliant! Just the withdraw usually it goes to my account the next day or after 6hours but now its getting late to go into m... See more
Company replied
Good software Withdraws need to be instant. Waiting days for a bank transfer. Not enough bonuses and the VIP experience will cost tens of thousands of deposits before you are a VIP.
Company replied
Honestly I feel that the algorithm for the online casino platform IS SET ONLY TOO TAKE NEVER GIVE!! Also with the amount of players registered SPINBET multi billion profit. The PLATFORM NEEDS to be co... See more
Company replied
Company details
Written by the company
Welcome to SpinBet's official Trustpilot page, your go-to source for genuine insights into one of the leading international online casinos and sports betting sites. At SpinBet, we're dedicated to offering an expansive array of over 2,500 casino games alongside the latest and most competitive odds in sports betting. Our commitment to excellence doesn't end there; we pride ourselves on providing very fast payouts and exceptional customer support to ensure the best experience for our players. Our goal here is to transparently share and respond to feedback, continuously improving our services based on your experiences. Dive into the reviews to discover why SpinBet is the preferred choice for casino and sports betting players worldwide.
Contact info
277 Broadway, 1023, Auckland, New Zealand
- support@spinbet.com
- spinbet.com
3.7
Average
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SpinBet
Thanks Shazza! Glad everything was sorted quickly. If anything else comes up, let us know.
Team SpinBet
Reply from SpinBet
Thanks Dougy! Great to hear things are going well so far. We are here if you need anything.
Team SpinBet
Very low returns
Very low returns
Free spin bonus basically non existent
Very hard to win at this casino (2 yrs)
September 2, 2025
Reply from SpinBet
We are sorry to hear this. Game outcomes are based on chance, so returns can vary. Free spin offers are not guaranteed and depend on eligibility and current offers. If you need any help, please contact support@spinbet.com or our live chat.
Team SpinBet
Reply from SpinBet
We are grateful for your kind feedback! It is great to know you are happy with SpinBet. Thank you for taking the time to share your experience.
Team SpinBet
Awesome casino good bonuses the support…
Awesome casino good bonuses the support staff are blimmen awesome as well no problems at all withdrawal times blimmen quick to
September 2, 2024
Reply from SpinBet
Thanks Docare! Great to hear you are enjoying SpinBet, the bonuses, and our support team. Glad withdrawals have been quick and hassle free. If anything comes up, just reach out.
Team SpinBet
Customer support is very helpful
Customer support is very helpful. Smooth transition between lodging wthidrawl to receiving funds. No muck arounds. Great casino
September 2, 2025
Reply from SpinBet
Great to hear our support was helpful and withdrawals were smooth. Appreciate the recommendation!
Team SpinBet
Great range of games
Great range of games. No trouble with withdrawals. Would recommend
September 2, 2025
Reply from SpinBet
Great to hear you are enjoying the game range and that withdrawals have been smooth. Appreciate the recommendation!
Team SpinBet
Reply from SpinBet
Thanks Nisha! Great to hear you are enjoying the game selection on SpinBet. We are here to help whenever you need it.
Team SpinBet
Reply from SpinBet
Thanks Cmcfarlane! Glad our team is always helpful. We are here any time you need a hand.
Team SpinBet
Reply from SpinBet
We are sorry your experience with SpinBet fell short. Our records indicate we responded courteously and provided guidance. Please share a few details about what went wrong or email support@spinbet.com so we can review it and follow up with a clear update.
Team SpinBet
Great loading speed and selection of…
Great loading speed and selection of games. Support chat replies quickly. Have had a few wins.
September 1, 2025
Reply from SpinBet
Thanks Sean! Great to hear the games load fast, there is a strong selection, and our chat replies quickly. Enjoy and reach out any time you need a hand.
Team SpinBet
better playing experience excellent…
better playing experience excellent withdrawel process and quick support responce
August 5, 2025
Reply from SpinBet
Thanks, Charlene. Great to hear your experience has been strong, with fast cash outs and quick support. If anything comes up, we are here to help.
Team SpinBet
Reply from SpinBet
Thank you, Bex! We are thrilled you are loving SpinBet and the games. Enjoy your time with us, and give us a shout if you need a hand.
Team SpinBet
Reply from SpinBet
Thanks Dominique! Great to hear you enjoy the games. We have taken your feedback on board and will keep improving.
Team SpinBet
Support team are epic… average RTP and…
Support team are epic… average RTP and verification process isn’t the quickest
September 1, 2025
Reply from SpinBet
Thanks Lukeekul. Glad our support helped. We have noted your feedback on the experience and timing and are working to make things smoother. If you need anything, just reach out.
Team SpinBet
Reply from SpinBet
Thanks for the review. Great to hear your experience felt easy and stress free!
Team SpinBet
Had my partner use my referral didn’t…
Had my partner use my referral didn’t get the bonus she asked support about it they told me to message and they’ll add it manually only to be told they can’t do that lost faith in them afterbthat
June 1, 2025
Reply from SpinBet
Sorry for the confusion about the referral bonus. After review we cannot see any sign ups currently linked to your referral code. Referral rewards are credited automatically when the code is used. Please send your partner’s registered email or username, and the referral code used, so we can review again and confirm.
Team SpinBet
Great experience
Really enjoy the site great verity of game support team are amazing
September 1, 2025
Reply from SpinBet
Many thanks! Happy you are enjoying the site and the game selection. We are only a message away if you need a hand.
Team SpinBet
Spinbet is full of opportunities
Spinbet is full of opportunities. There helpful when your in need of help. Also comes with free spins bonuses everyweek if you deposit.big wins sometimes
February 1, 2025
Reply from SpinBet
Thanks Natasha! Great to hear you are enjoying SpinBet and that our team has been helpful when you needed a hand. Glad you are enjoying the free spins and other promos. We update offers regularly, so please check the Promotions page for the latest.
Team SpinBet
Great support help when needed
Great support help when needed. Easy website to use, and fun
September 1, 2025
Reply from SpinBet
Thanks for the review! Great to hear you felt supported and found the website simple and fun. Enjoy your time on SpinBet.
Team SpinBet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.