This an okay casino, however it doesn't offer the same caliber of bonus material as others I am vip on. Game selection could be better. Not bad, just needs work.
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Review summary
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Reviews shaping this summary
To be honest they need to have more no deposit bonuses to draw more crowd and attention. So so casino in my opinion. Just too basic and no entertainment to draw me to it.
Company replied
I enjoy the variety of bonuses to choose from. The website or app is similar to OJO. Issue is it feels crowded or clunky. A little bit of a pain to navigate at the start with some issues at first l... See more
Company replied
I love SpinGenie! I have been playing it for about a year now, and I can honestly say the payouts are fast and painless once you're verified. However, there have been some glitches lately in a coup... See more
Company replied
Company details
Written by the company
SpinGenie.ca is your destination for only the best slot and instant win games for players in Ontario, Canada. We house more than 2000 casino games with more added monthly slot and instant win games, featuring popular online slots like Sweet Bonanza, Eye of Horus, and Book of Dead, including leading game series such as Slingo and Bonanza. At Spin Genie, your gaming experience is our top priority. That’s why our sites are built for easy navigation, so you can quickly access information about any of our casino games. Spin Genie’s website is optimised for all devices – mobile, desktop, or tablet – so you can play wherever and whenever you want. Because of its enhanced and intuitive user interface, pages load fast and you can even add it to your home screens to enjoy offline gaming. Our goal is to create a magical and entertaining space for all of our players. With that said, while we value your entertainment above else, we still highly encourage you to always play responsibly. Play for fun, and keep your gaming safe!
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3.0
Average
850 reviews
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Reply from spingenie.ca
Hey Chris,
Thank you for your feedback.
We're sorry to hear that you were disappointed with the bonus. Please note that game outcomes are determined by Random Number Generator (RNG) technology, which ensures that all results are completely random and based on luck.
As such, neither bonus funds nor gameplay can guarantee a winning outcome, and each game round is independent of previous results.
We appreciate you taking the time to share your experience with us.
The Spin Genie Team
What made my experience great I enjoy…
What made my experience great I enjoy the games. I was grateful when I made a mistake and they fixed it
May 31, 2026
Reply from spingenie.ca
Hi davtam_md,
Happy to hear that you’re enjoying the games and found our team helpful in resolving your issue. Your gaming experience matters to us!
The SpinGenie Team
Reply from spingenie.ca
Hey Brendin,
Thank you for your feedback.
We understand your concern regarding withdrawals. However, all withdrawals are subject to our regulatory requirements, security checks, and internal policies. These measures are in place to protect customers, ensure account security, and comply with licensing obligations.
As a result, withdrawals cannot always be processed automatically or without the necessary checks being completed first. Each request is reviewed in accordance with the applicable rules and procedures.
We appreciate your understanding.
The Spin Genie Team
Reply from spingenie.ca
Hey John,
Thank you very much for your kind feedback.
We are delighted to hear that you had an excellent experience and that everything was fast and smooth for you. Your positive comments are greatly appreciated and will be shared with the relevant team. 🎉
Thank you for choosing us, and we wish you the very best of luck.
The Spin Genie Team
Good bonuses amazing customer service…
Good bonuses amazing customer service good fun games
May 30, 2026
Reply from spingenie.ca
Hi weldil_ll,
Good to hear you’re enjoying the bonuses, games, and customer service!
The SpinGenie Team
Reply from spingenie.ca
Hi monkev_mn,
Good to hear you're enjoying it! We aim to deliver top-notch gaming and it's great to know our games and payouts hit the mark.
The SpinGenie Team
Easy deposits
May 30, 2026
Reply from spingenie.ca
Hi kupsus_su,
Thanks for sharing your experience! Easy deposits make everything smoother, right?
The SpinGenie Team
Reply from spingenie.ca
Hi Jeffrey James,
Good to hear you’re enjoying it! Your mention of the bonuses and quick withdrawals adds an extra smile to our faces.
The SpinGenie Team
Reply from spingenie.ca
Hey Darlene,
Thank you for your feedback.
We’re sorry to hear that you’ve experienced issues. Could you please provide more details about the problems you encountered so we can better understand the situation and assist you accordingly?
We look forward to your response.
The Spin Genie Team
Reply from spingenie.ca
Hi Darthshane,
Good to hear you’re enjoying it! Fast payouts make everything better, right?
The SpinGenie Team
Everything
May 30, 2026
Reply from spingenie.ca
Hi Ruben Mcmahon,
Good to hear you’re enjoying it!
The SpinGenie Team
its not good online casino I asked some…
its not good online casino I asked some help online but its a lot of questions coz and I would like to withdraw my deposit money coz I could not play I'm not allowed
May 29, 2026
Reply from spingenie.ca
Hey Elvie,
Thank you for your review. We’re sorry to hear about your concerns.
After reviewing your account, we can confirm that there are currently no restrictions in place that would prevent you from submitting a withdrawal request. You should be able to proceed directly with the withdrawal from your account.
We also note that we have only received one previous contact from you requesting assistance, so we are unsure which additional questions you are referring to. If you are experiencing any difficulty, we kindly ask you to reach out via live chat or email (contact@spingenie.ca) and request to speak with a manager so we can review your case in detail and assist you further.
We appreciate your patience and are here to help.
The Spin Genie Team
Reply from spingenie.ca
Hi LisaMElias,
Nice to know you had a good experience with our user-friendly site!
The SpinGenie Team
Good wins a decent amount of freebies.
Good wins a decent amount of freebies.
Mind you it would ve nice to have a daily freebie.
May 28, 2026
Reply from spingenie.ca
Hi Bradmam,
Nice to know you had a good experience! We’ll consider your suggestion about a daily freebie. Enjoy those wins and freebies!
The SpinGenie Team
Website was janky
Website was janky, broken, glitchy, and signup process was very difficult. Struggled. Frustrating experience. Website and customer experience needs a lot of work, especially if we’re going to be trusting our money with the company to gamble.
May 18, 2026
Reply from spingenie.ca
Hey Bruce,
Thank you for your feedback.
We are sorry to hear that you experienced difficulties with the website and found the signup process frustrating. We understand how important a smooth and reliable experience is, especially when it comes to managing your account and gameplay.
For a more stable and optimised experience, we recommend using our mobile app, which is designed to provide improved performance and reduce issues such as lag or glitches.
Regarding the signup process, we aim to keep it as straightforward as possible, but we truly appreciate your comments and will take them into consideration as we continue to improve our services.
Thank you again for sharing your experience.
The Spin Genie Team
They decided to close my account for no…
They decided to close my account for no reason
January 9, 2026
Reply from spingenie.ca
Hi Ashley,
Thank you for your review.
We are sorry to hear that you feel this way regarding your account closure. For further assistance and to have this matter reviewed in detail, we kindly ask you to contact our customer support team directly. They will be able to investigate your case and provide you with more specific information.
You can reach out to us via live chat or email (contact@spingenie.ca). We are always happy to help in any way we can.
We appreciate your understanding.
The Spin Genie Team
Well for the 50 free spins sign on…
Well for the 50 free spins sign on bonus only winning 66 cents tells me i won't be using this site once I'm finished with the funds in the account.
A site being cheap as shit like that right off the hop, makes me never want to deal with that site again..especially when it comes to bonuses or lack there of!
May 25, 2026
Reply from spingenie.ca
Hey Tabitha,
Thank you for sharing your feedback with us.
We’re sorry to hear that the outcome of your 50 free spins bonus did not meet your expectations. We understand how disappointing it can feel when a bonus results in a lower return than anticipated.
Please note that free spins, like all slot gameplay, operate on RNG (Random Number Generator), meaning outcomes are entirely based on luck and each spin is independent. This can sometimes result in lower winnings, even across multiple spins.
Your feedback regarding the value of the bonus is important to us, and we will ensure it is shared with the relevant team for review.
The Spin Genie Team
Reply from spingenie.ca
Hi thokyl_ly,
Thanks for sharing your experience!
The SpinGenie Team
Reply from spingenie.ca
Hi Daniel Bozik,
Thanks for the kind words! We're thrilled you think we're the best casino ever.
The SpinGenie Team
Didn’t help my issue
Didn’t help my issue, typical online casino if you win and want to withdraw they drag it out and hoping u waste away your winnings.. stay away..
May 12, 2026
Reply from spingenie.ca
Hi Mark,
Thank you for your review.
We have checked your account and can confirm that your card still needs to be verified, as it does not display the required details.
To proceed, please provide a bank statement showing a deposit made to us. This will allow us to verify both the card and your account.
Once this is completed, we will be able to assist you further.
The Spin Genie Team
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