Spinsamerica Reviews 

horrible playthrough requirements on a package purchase that made winning anything impossible. Not an exaggeration. It was the worst playthrough requirement I have ever seen on any of these types of sites and that's really saying something. On top of that, mid-way through playing with the SC my playthrough requirement dropped from 30% complete back to 0% for no reason. Running a casino apparently isn't enough for greedy ppl they also feel the need to scam for some reason.

I like many others wish I would have read the reviews on this site. I have been waiting for my redemption since May 7th they have declined my request several times and required me to send pictures of me holding my ID, bank statement showing the purchases of coin packages on their site, and a picture of f me holding a utility bill as well absolutely ridiculous NEVER have I had to do this with any other online casinos and now that I have provided them with all of the requirements they are not responding to my emails now. And another thing they have now changed it from the funds going to my bank account (why they needed to link up with it then is odd) to only receiving winnings on a prepaid visa card. I will edit this review should I receive my winnings

Terrible, just terrible!!!

SCAM. SCAM. SCAM. Be Aware of this website. They don't ask u for anything when depositing money. When once u win. There asking u for an arm and a leg. To withdrawal your money. I have provided all my documents they ask me for yet they continue asking me for more ridiculous documents . There are way better website than this one for sure. Keep your money. SCAM. SCAM. SCAM

This is not a sweepstakes casino, it is a scam! They take your money, and if you win, you cannot redeem your winnings. They have no customer support. They are stealing peoples money and they are getting away with it. Don't pay real money to this scam site!

I wish I could give zero stars scam site spins america casino will not pay you do not deposit I won 190$ tried to redeem after kyc was verified they closed my account out never got the 190 and they just took the rest of the money on my account and closed it can't talk to support now stay away plenty of good casinos out there just not spinsamerica

I want to give anybody a heads up on spins America as you could probably see from other posts the only way they have for customer support is through their email which they never respond to they will take your money but they will not give you what you paid for when you try to contact them they won't contact you back they steal from you they send nothing but false advertisements and if you ever redemption they will not send your redemption through and when you try to get a hold of them for your redemption what's old do you go get no response so any money you give them you're not guaranteed to get what you paid for plus if you do when you will never get a cash out and everything they send you for emails are falsely advertised just to get you to log into their website so a heads up anything you do with this company you're going to get ripped off I wish to go out of business they're doing fraud hopefully a lot of people and enough people get together that I can do that otherwise I just want to let anybody know don't do business here because they'll steal your money they'll give you something for what you pay for but it's not what's advertised and like I said too they will not respond with customer service to fix it three every email you get will be show these great deals when you get on there website it'll show that it's not available it's just a false advertisement to get you to log in and three if you do a redemption it'll never go through and then when you try to get a hold of him to ask what's going on no response so in the long run you're giving them money with not a chance getting anything back have a wonderful day and happy gaming

Worst experience ever. I've been waiting over a month for my 100$ and nothing. Nobody will even respond to my emails. I hope nobody uses them!

This site verified my and sent me an email stating that I had successfully completed verification and then deactivated my account for failing to verify in time conveniently right after I submitted my redemption request. I emailed over and over again showing the email THEY SENT me showing that I was fully verified and had successfully submitted all necessary documents and never even recieved a response. Site works great as long as you’re losing but once you win and complete their play thru and go to redeem that’s when it becomes a problem. I am writing this review in hopes that someone from the site will actually reach out to me and help me out so I can finally get this resolved but I highly doubt that will happen. I will update if by some miracle it does but until then I’m recommending you use another site, any other site really as your chances are probably better.

I will never play on this site again! I e been trying to redeem for over a week! They ask for rediculous verification documents then go silent once it’s submitted! Declined my redemption 3 times and now been just sitting on pending and will not respond to emails! I agree gaming commission needs to be contacted and an attorney at this point!

I have been verification pending on this casino since forever which is why I never play on it even if they have good bonuses. Well I couldn’t resist 100 for 300 but guess what I can’t redeem because verification is still pending which I did that months and months ago. I’m verified on every casino there is but this is the first casino that can’t even do verification right. I won 500 which I’m realizing I might never see since who knows if I’ll ever even get a reply to my email about pending verification. If I don’t get verified and receive my winnings in a reasonable time i WILL contact the gaming commission, the FBI and the BBB. As well as whatever else I have to do!

Do not put your money into this casino. They offer great bonuses because they will not payout!!! I've tried to redeem $100 for times all denied, no explanation. No live customer service, I've emailed and submitted requests... Dead silence for weeks.

PLEASE READ BEFORE INVESTING ANY MONEY OR TIME WITH THIS CASINO. They do not put the customer first and ghost them making you think you can contact customer support but I believe that they don’t have any kind of customer support other than AI and you will get nowhere with this site so please Beware. I have never played a Casino Site that I was disrespected by more than SpinsAmerica. I won over $500 and did two separate redemptions after successfully completing the verification process and never heard anything and finally realized where I had to look to see the history of my redemptions and it had been declined with no explanation. Then once I tried to do another redemption it did like many others are saying there were different playthrough requirements. With that being said, I have done 4 more redemption requests and each one has been declined with no explanation and I have emailed them
numerous times and cannot get a response. The only response I have gotten were emails stating that my redemption had been accepted and was waiting on approval and if I needed further assistance to not hesitate to contact them and I contact them and do not receive any response of any kind. So please don’t trust this site and spend your money elsewhere. Lesson learned that Great Coin offers aren’t always the best way to go cause they offer great specials but you can’t get what is rightfully yours.

Been trying to redeem and it is saying decline every time but I pass kyc Will I ever get my money

Ive won over 500+ in this casino on table games my redemption of 295 only took hours after i got the email saying that my documents were verified but my redemption of 495 has been on processing since april 8th and it has been 3 business i will remain patient and update this review once i receive my money. :) other wise i give it a solid 8/10

Worst casino ever sorry customer service pretty sure its none existent lie about the instant with draw ive been waiting days even cancel and try agian it says its about to send the money then lies to you and tells you have to wait for a cashier will 3 days later still no cashier and it was supposed to be instant thats what they advertise

So for one I should have known when every offer was like double your money. But did it anyway, spent 30 total. Went to withdraw 100 and this is the email I get for verification
Keep inind they want a bank statement with the purchase I just made the day before on it
And has to be 100 percent selfie and legible
I'll never get redeemed through them
This ticket was created on your behalf.
To add additional comments, reply to this email.
Dear Jeffrey,
Thank you for playing with us.
To comply with regulatory requirements and ensure the security of your account,
we need you to complete the verification process. Please provide the following
documents:
1. Photo holding your ID
Must be a government-issued ID (passport, driver’s license, or national ID
card)
Photo must be clear, in color, and fully visible
Your face and all details on the ID must be clearly visible, even when
zoomed in
All details must be legible and unaltered
Examples of documents NOT accepted:
Blurry or dark photos
Photos cropped so that edges or corners of the ID are missing
Photos where your face or ID details are obstructed or unreadable when
zoomed in
2. Photo holding Proof of Address (POA)
Must be issued in the last 60 days
Acceptable documents: utility bill, or government correspondence
Mobile phone bills are not accepted
Photo must clearly show your face holding the document
Your face and all details on the POA must be clearly visible, even when
zoomed in
Ensure the document details are readable and unedited
Examples of documents NOT accepted:
Blurry or shadowed photos
Cut-off documents
Mobile phone bills
Photos where the text or your face is not clearly visible when zoomed in
3. Photo holding Payment Method used for the purchase
Provide a photo of both sides of the card used, or a screenshot for e-
wallets/bank transfers
Show your face holding the card or proof
Your face and all details on the payment method must be clearly visible,
even when zoomed in
Hide sensitive details (only the last 4 digits visible)
Examples of documents NOT accepted:
Blurry photos
Partially visible cards
Photos where your face or card details are obscured or unreadable when
zoomed in
4. Photo holding bank statement reflecting your
purchases on Spins America
Statement must clearly show the relevant transactions
Photo must include your face holding the statement
Your face and all details on the statement must be clearly visible, even
when zoomed in
Ensure all details are legible and document is unaltered
Examples of documents NOT accepted:
Blurry or cropped statements
Photos with glare, shadows, or folded documents hiding information
Screenshots where transaction details are obscured or unreadable when
zoomed in
Important:
Once received, we will process your verification promptly.
Please upload your documents securely by replying to this email.
If you have any questions regarding the process, our support team is here to
assist you.
Thank you for your prompt attention.
Sincerely,
Best regards,

TRASH!! I've tried to withdraw 330$ 8 different times and they keep telling me my bank transfer is declined, I'm not even asking for a bank transfer but a prepaid debit card,I withdrew from them once before with minimal hassle so they know all my info is correct but they also keep telling me to make sure my documentation is verified! If they e already allowed me to redeem money in the past it has to be verified, I've asked clearly what specifically they need verified but they just keep responding with the same cookie cutter response. I would stay as far away from this casino as possible they play games and just want you to give up on requesting the money they owe you. I'm requesting withdrawal for the 9th time as of today but I don't expect too much.

Love the gaming experience and would definitely give this a higher rating but having issues with verification. Got an email saying I was successfully verified but when I go to redeem it won’t let me. Now says it’s pending. Tried to contact support and still waiting to hear back. I would change this to a much better rating if this process/ redemption went a little smoother.

If you’re familiar with “GRAND VAULT CASINO” this is the same exact company. They are liars and will not pay you. They will send an email asking you to verify info even if you’re already fully verified. If this isn’t completed in “7 days” they will close your account and take your winnings. These people are the biggest fraudsters in the net. DO NOT PLAY HERE. DO NOT GIVE THEM A DIME. DO NOT BUY THEIR 29.99 for 75SC package they are currently spamming. THEY ARE ABOUT TO CLOSE DOWN, SO THEY ARE TRYING TO GET AS MUCH MONEY FROM YOU AS POSSIBLE. THESE PEOPLE ARE SCUM