My t-shirt order eventually arrived today but unfortunately the wrong size was ordered in error so it needed to be returned. I realised quite quickly after ordering that the wrong size had been ordere... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought 2 items, both lovely designs and delivered in good time. One was a good quality cotton T-shirt with mesh parts, the other was a long T-shirt but really quite flimsy material.
Found what I was looking for. Easy ordering and was shipped in a timely manner. Was a birthday gift so recipient has not yet received, but I am sure it will be well received.
I ordered 4 tops, XL, I’m a size 14 top and these fit perfect. Excellent quality and great price. Delivery was quick too. Would definitely recommend.
Company details
- Clothing Store
- also in
- Fashion Accessories Store
- Men's Clothing Store
- Printed Clothing Store
- T-Shirt Store
- Women's Clothing Store
About Spiral Designs Limited
Written by the company
For over 30 years our clothing and accessories are created with the utmost care and attention to detail, rolling out cool and trendy merchandise for the Gothic and Heavy Metal Fashion including t-shirts, hoods, ladies tops and accessories
Where Art meets Fashion... covering a range of themes from Tribal designs, Gothic, Horror, Fantasy and Fetish to the more commercial Vintage, Fashion and Entertainment. From Warner's latest Batman to Classic Scarface, Dragons and Reapers to Wolves and Cats... we have something for everyone wanting to stand out from the crowd.
Collaborating with various Rock and Entertainment licensed properties to really expand our markets.
Offering Next Day Express UK Delivery and 30 Day money-back Guarantee, there's no reason to not order our Free Catalogue and join the die hard Spiral fans that have been so loyal to us for decades and are the real reason for our success story!
Spiral’s not just a brand, it’s an attitude!
Contact info
Spiral House, Cr0 2BQ, Croydon, United Kingdom
- 02086678900
- mailorder@spiraldirect.com
- spiraldirect.com
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome t-shirt would buy more if i…
Awesome t-shirt would buy more if i wasn’t on a budget lol highly recommended
September 1, 2026
I love my top from Spiral Designs Ltd
I love my top from Spiral Designs Ltd.
It fits well, with the exception of the sleeves being a bit long for my short arms. Love the the design and nicely figure hugging.
September 1, 2026
Not good I'm afraid...
Not good I'm afraid, when I was ordering my T-shirts the website 'glitched' putting a size Small on what should be Large, I contacted customer services by Email several times to correct this before dispatch but was completely ignored, I now have to go through the process of returning said item via the post office, I have mobility issues, very inconvenient.
September 1, 2026
well presented
the box it came in was lovely it was very well presented and my other half loves it
August 6, 2026
didn’t receive my item and didn’t…
didn’t receive my item and didn’t receive a response from either email or help-chat
August 20, 2026
“Delivered” package
I ordered a blink-182 shirt. They claimed that it was delivered, and I checked on the Royal Mail website to see when it was delivered and where it was left because I was in the house that day and had no deliveries. When I typed in my post code many times it came up as “error”. I contacted the company many times via email asking where my T-shirt is, and they haven’t responded in over a month. I’ve emailed many times asking for a refund, and have had no reply. Waste of money and time, doubt I’ll get my money back. My neighbours never got the package on my behalf either. I also have a camera so I know that it wasn’t stolen.
July 22, 2026
Unprompted review
It hasn't arrived.
August 20, 2026
My order has not arrived.
My order has not arrived It was supposedly delivered on Aug 22nd. It had a Royal Mail tracking number. When I checked it , It was going through various places and ended up at Chester MC.
I checked your confirmation e-mail and noticed you hadn't added the house number which is 1. The post code was correct and our Postie knows well and often delivers "no number "mail as many
senders seem to miss the number off for some reason. Hope you can rectify this as I really would
like my item, or a refund!
I have also tried to contact you ,but every way I tried was unsuccessful I'm afraid so this was the only way to hopefully get your attention..!
August 22, 2026
Nothing wrong i pressed the wrong…
Nothing wrong i pressed the wrong button, it was easy to order and I liked the selection of caps
August 20, 2026
I love spiral designs
I love spiral designs. The tee shirts are top quality, fit perfectly with great designs too
August 20, 2026
Been waiting 2 months for for t shirt
Been waiting 2 months for for t shirt . No one answers the phone or my emails . SCAM SCAM SCAM
June 24, 2026
Unprompted review
Good service as usual
August 21, 2026
Fantastic service
Fantastic service, fast delivery. Top quality merchandise. Need I say more??
August 26, 2026
Great service, great product …
I was kept well informed of the status of my order. The person I purchased the item for was totally delighted with it.
August 26, 2026
I have bought t-shirts from Spiral…
I have bought t-shirts from Spiral Designs before and am all ways satisfied with the fit and quality of the material and design of the t-shirts and the delivery service
August 26, 2026
Really nice site to use
Really nice site to use ,
Ordered a t shirt for my husband
It was quickly dispatched and delivered, took less than a week
The quality of the material is good and correct to size , Ordered 2xl
Would definitely recommend and I will use this company again
August 26, 2026
I received nothing
I received nothing. The mail they sent me with a tracking number did not work, the link went nowhere. Very disappointed
August 22, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.