maxer.com Reviews 

When the media alert regarding PHP flaw was raised I received reassuring confirmation by email from Maxer that they had implemented all necessary patches to protect my website. I queried if I should update my software program to the latest edition and received immediate confirmation that I should and giving detailed instructions on how to further update PHP beyond 8.3 to future proof my site.
The response was extremely fast and most helpful.
Peter and his colleagues proved once again to be always there with reassurance and advice.
Top marks to them.
Michael - Dublin

Great company. We are a small charity with nobody who is very tech-savvy. There was a problem with our email setup which was resolved by maxer support quickly and efficiently. A real pleasure to deal with. Thanks!

Not an IT expert by any means but was not treated like an idiot when I did have a problem connecting a web address to my new website. Peter offered advice and even finished the connection for me in a very short space of time.

I am using Spiral Hosting who then became Maxer for probably ten years.

There service is exceptional, especially when things go wrong - i.e. when I make a mess of things. Their Support is fast and effective.

I can not recommend them highly enough.

Kind regards

Jim Dempsey

just that everything went smooth, no hidden charges,

Rapid responses, personal touch, and advanced security locks that provide peace of mind.

I purchased a domain through Maxer expecting to be able to manage its DNS records, as I've come to expect from every other domain registrar I've used. I've purchased over 40 domains across more than six different providers, and this is the first time I've encountered a registrar that charges extra for basic DNS management.

When I contacted support to update an A record, I was told I would need to purchase an additional service or use a third-party provider such as Cloudflare. While the additional fee of €5.49 per year might seem small, the principle is the issue. DNS management is a standard feature offered by competing providers, including Smarthost, which has very similar domain pricing.

What makes this particularly frustrating is that Maxer's domain pricing page states there are "no hidden fees", yet it wasn't clear to me before purchasing that I wouldn't be able to manage my domain's DNS without paying extra or going elsewhere. I raised this with support, but the response focused on justifying the charge rather than addressing the lack of transparency or why such a basic feature isn't included.

I appreciate that Maxer has its own cost structure, but as a customer, I shouldn't have to pay an additional fee or rely on an external service to do something that other registrars include as standard.

I was testing Maxer to see whether I'd use more of its services in the future. Unfortunately, this experience has put me off, and I'll be moving my domains to a provider that offers a more straightforward service.

We've been working with Maxer for a number of years now and from the very first contact with Peter I knew I'd finally found a Web Host that actually truly understand their business, but also their customer. Their support has been exceptional, they have never let us down when we've had a serious issue and they are always available to help and advise. I would 100% recommend them.

Maxer identified and corrected the problem we had with Cloudflare in 24 hours. Everything is now running perfectly again! Geat service, as always.

With any service the test is how they react when help is needed. I can genuinely say that Maxer get top marks when it comes to providing assistance to issues and queries over the time i hace been with them so I have no hesitation in recommending them to anyone needing a hosting service.
Tom
Tralee
Co Kerry

Maxer.com are a fantastic crew to be working in your corner. We have been with Maxer.com since 2014 when they helped us move from another hosting site. They have always been helpful and are great for our site which is a small primary school in Ireland. Any time I need help or support, it is easy to create a ticket and they answer it promptly and efficiently.

I had a query about database versions and got a response back within 2 minutes. Very impressed by the level of service.

I like Maxer because their pricing is transparent and consistent. There's no discounts to lure you in and then a huge increase at renewal.

I'm planning to move more websites onto Maxer in the coming months as I've been so impressed by their service.

In the past week I had a problem (one of my own making I should add) with FileZila, my website's editing tool. I contacted the support team at Maxer, marking my request as 'low priority'. Within hours one of its support team (Joyce) solved my problem for me. I cannot overstate my admiration for Maxer and its support staff.

Really Excellent & Prompt Service. They had our strange Email problem sorted out really quickly.
A truly Professional organisation. Highly reccommended to all.

Excellent service from Maxer Hosting. We had a difficult issue with our Laravel application where some JavaScript files were being automatically removed by the server security system, causing parts of the application to stop working.
The Maxer support team investigated the problem, identified the cause and put the necessary exclusion in place. Everything is now working perfectly.
Very responsive, knowledgeable and helpful support. It’s reassuring to know there is a team available who will properly investigate technical hosting issues and get them resolved. Quick to resolve and reply. This is what I call service, whereby they go to length to fix the issue, Highly recommended!

I am a happy customer for some years now. Always responsive, always supportive.

Recently, with a Wordpress core exploit, they helped me out by solving my problems. Helping out every step of the way to come up with a clean solution. It's an amazing team to work with.

Thank you!

Very quick response to enquiry about emailing from my phone.

Fast and simple solution. Excellent service and a great company to deal with.

I recently had to use another Hosting company to help out a business. I was shocked by the delays in their response and the paucity of their support messages. I am spoiled by Maxer. They are outstanding. Replies come in hours, sometimes minutes, not days. Their support is thoughtful, helpful and comprehensive; you don't need follow up questions or to clarify. They really are the best IT support I have experienced.

I have been using Maxer for my web hosting services for the past year and I have found the service to be excellent. They were very helpful in providing all the information that I required before making the decision to switch and also in carrying out the switching for me without a problem. I swiched from a large US based provider and I couldn't be happier. Maxer is much more straight forward and the help is there if needed. Highly Recommended.

I have been using them for over a year now and had to contact CS a few times when setting up my websites. Cannot fault them on anything. Efficient fast CS. Good price point. I would absolutely (and already have) recommend Maxer.