We used Spice & Spirits catering service for our weekend function. Superb service and great selection of food which catered for our specific needs. Staff were very helpful and kept the cooking are cle... See more
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I love you guys....Having too much fun with the liquors, and the oils and spices have got me being creative again. I just finished infusing your mulling spices with vodka....wonderful flavor. The Yoga... See more
Company replied
Over all , my order did get to me in time , Shannon n customer service was absolutely very good ‼️She kept her composure & handled me & the situation very professionally .. I was very sick , having to... See more
Company replied
I ordered online and choose the gift wrap option as the order was a gift. While I'm sure the alcohol purchased will make a nice gift, I was very disappointed that three bottles came in a box and two j... See more
Company replied
4.7
Excellent
703 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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So far so good.
December 7, 2021
Reply from spiritsandspice.com
Thank you so much! Enjoy the holidays! :)
1 stars for shipping issues
1 stars for shipping issues. Otherwise, for the product itself I give a 4.5 star.
Unfortunately, no one notified me that the shipment was arriving which needed a signature and I am not home during the day. Shipping company only tried twice with a note on the door the 2nd go around so the shipping company sent back to the shipper. After getting in touch with Spirits and Spice, they said to reship the product to me it was going to cost me an additional $38 or if I wanted to get my money refunded it will still cost me $38. So I paid $38 to a company that I received NOTHING but a hassle! NOT GOOD - bad company service. Will not buy from this company in the future.
December 7, 2021
Reply from spiritsandspice.com
Thank you for leaving your feedback. We're so sorry that your experience wasn't stellar. When shipping alcohol we require adult signatures to ensure it doesn't end up in the hands of minors and this does require someone to be available. We will continue to work with our shipping companies to try to better the experience once it has left our facilities. We do appreciate your feedback.
Website doesn't tie to loyalty rewards
Website doesn't tie to loyalty rewards. I have rewards,but am not recognized and can't use them.
December 7, 2021
Reply from spiritsandspice.com
Thank you for taking the time to leave your feedback. I have looked up your account and see you have points waiting for you and am happy to help you use. them. They can absolutely be used for online or in-store purchases. I'll send you a private message as well and always feel free to reach out via our chat option on the website. Thank you again for your feedback.
I LIKE THIS WEBSITE BUT YOU NEED TO…
I LIKE THIS WEBSITE BUT YOU NEED TO HAVE A BETTER EXPLANATION ON HOW TO REDEEM POINTS! Or just add the voucher for us
December 6, 2021
Reply from spiritsandspice.com
Thank you for your feedback :) We are always on the lookout to find ways to make everything easy for you. :)
Love this stuff
Love this stuff! Husband loves the truffle mustard. Requested it for Christmas. I like the pineapple mango liquor. Only problem is the bottle contents don't last long 😉
December 5, 2021
Reply from spiritsandspice.com
Hope it lasts until Christmas! But again, you can always shop if you need more! Thanks for your feedback! :)
Love your cream liqueurs
Love your cream liqueurs! Website is easy to use which makes purchasing hassle free. Can’t wait to receive my holiday gift to myself! Yum!
December 5, 2021
Reply from spiritsandspice.com
You deserve every sip, hope it lasts until holidays! lol Thanks you!
We love this store!
We love this store!
So far everything we have purchased from Spirits and Spice has been excellent. We have recommended this site to friends and family. We also make a point to bring out of town guests for a visit the local store.
December 5, 2021
Reply from spiritsandspice.com
Thank you so much for your awesome feedback, we always make sure to deserve your recommendations :)
Love there products
Love their products. I visited the store during my trip to WY. Now I buy online and they ship to GA w/free shipping. Highly recommend!
December 5, 2021
Reply from spiritsandspice.com
Thanks for an awesome feedback! Looking forward to your visit again! :)
Very happy with you all!
Very happy with you all!! I’ve ordered before and it’s easy and y’all are very helpful.
December 5, 2021
Reply from spiritsandspice.com
Thank you so much :)
I wanted to buy more but your site is…
I wanted to buy more but your site is to hard to work. I am not that skilled on the computer
December 5, 2021
Reply from spiritsandspice.com
Thank you for your review and I'm sorry to hear that our website didn't perform for you. We would love to help you order whatever you need to make your holiday jolly, as well as learn about your experience so we can improve. I will be reaching out to you directly. Thank you again.
Reply from spiritsandspice.com
Thank you so much! :) She is definitely great!
Every spice combos has been fresh and…
Every spice combos has been fresh and flavorful. Been very pleased consistently over 5years.
December 4, 2021
Reply from spiritsandspice.com
Yay! It's our goal to keep customers satisfied :) thank you for this feedback!
Website was very easy to use
December 4, 2021
Reply from spiritsandspice.com
Thank you! :) Always look out for some specials!
Melanie was awesome
Melanie was awesome. And you’re product is equally amazing! Thank you from Green Ohio!
December 4, 2021
Reply from spiritsandspice.com
Thanks for your amazing feedback too! :) We'll let her know about how she's commended by you :)
Awesome service and product
Awesome service and product. Originally purchased from their Chicago store, had an excellent in person experience, and re purchased online again. Will continue coming back.
December 3, 2021
Reply from spiritsandspice.com
wow! Glad you liked the service, and the products as well. Thank you! :)
BEST liquor store ever!
CJ and Melanie were extremely helpful with the online chat. Kudos to your customer service skills.
HUGE shout out to Daphine in your Sedona store who started our obsession. Daphine has a passion for your company and is very knowledgeable of the products. Great personality too! Daphine's an asset!
December 3, 2021
Reply from spiritsandspice.com
Awesome! We totally appreciate this kind of feedback, knowing that our team is working hand in hand to provide you the best customer satisfaction :)
P.S. We'll let these folks know they rock!
Reply from spiritsandspice.com
Thank you! :)
We have been shopping with Spirits &…
We have been shopping with Spirits & Spice for several years now. We love the unusual choice of spirits at Spirits & Spice, and their products make great gifts. We also love their customer service.
December 2, 2021
Reply from spiritsandspice.com
Thank you for continuously patronizing our products :) You're surely the best!
When I was in Jackson Hole
When I was in Jackson Hole, we stopped in and got some of the dark chocolate coconut for gifts. It was so amazing that I ordered some for Christmas gifts. It was so easy to order and they were shipped immediately! Such a pleasant experience, I will be ordering again and again.
November 29, 2021
Reply from spiritsandspice.com
Thanks for your feedback :) This is highly appreciated!
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