SPIROL Reviews 

50
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We normally do business direct with our rep, Michael Lentini, however our customer could not handle the large 10K min so I bought the parts on-line. We still needed full certs and especially a stateme... See more

Rated 2 out of 5 stars

I needed to order some parts and they found them for me next day. Right away I placed an order, but I contacted a Windsor location and parts were coming from Ohio. It was on Thursday. Despite the pay... See more

Rated 5 out of 5 stars

I was having a hard time finding spring washers to replace what was missing from a precision tool but I needed to purchase them small enough for my application. Spirol had the perfect match. They are... See more

Rated 5 out of 5 stars

Parts were delivered exactly as ordered in a timely manner. E-mail following the order noted in house contacts for follow-up as well as tracking information when shipped.

Company details

  1. Manufacturer
  2. Factory Equipment Supplier
  3. Fastener Supplier

Written by the company

SPIROL is a technical resource that provides high quality components that improve the quality of your assembly, extend the life of your products and reduce your manufacturing costs. We are the leading global manufacturer of engineered fasteners, installation machines, and parts feeding equipment producing over two billion components annually. In addition to high quality products, SPIROL has Application Engineers throughout the world to assist you in your designs, supported by state-of-the-art manufacturing centres and global stocking facilities to simplify the logistics of delivering your product. Visit www.spirol.com for more information!


Contact info

4.2

Great

TrustScore 4 out of 5

50 reviews

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4.2

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(50)

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Rated 5 out of 5 stars

Spring washers. Exactly what I was searching for!

I was having a hard time finding spring washers to replace what was missing from a precision tool but I needed to purchase them small enough for my application. Spirol had the perfect match. They are exactly the same as what comes with the tool. Same outer and inner diameter, thickness and height. Perfect!! I just wish they sold them in smaller quantities.

October 19, 2021
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Rated 3 out of 5 stars

The delivery wasn't what it should have…

The delivery wasn't what it should have been.

July 26, 2021
SPIROL logo

Reply from SPIROL

Dear Customer,

We are sorry to hear that there was a problem with your delivery. We do make sure to highlight on our site that the product will be shipped after processing, which could take 2-3 days, though it is generally processed the same day. This does on rare occasions delay delivery times. Again, we apologise for the confusion, and appreciate your feedback, we have already made necessary changes to make sure
that this message is clearer and the mistake does not happen again.

Kind Regards,
SPIROL

Rated 4 out of 5 stars

Good enough to trust and work again

Quick response to get the right part but a bit of a lack on the process side to finalize the order. There is room for some improvement but overall satisfied!

January 26, 2021
SPIROL logo

Reply from SPIROL

Dear Willem,

Thank you for sharing your feedback!
We're sorry that the processing of your order did not go as you'd expect, but we really appreciate your review. We agree that there is always room for improvement, and we are going to treat this as a lesson learnt to make sure that yourself and future customers are fully satisfied.
Please feel free to share any further comments, concerns, or suggestions.

Keep safe,
SPIROL

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