Splendiday Reviews 454

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 380 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving their orders or experiencing significant delays in delivery, with some waiting months for items that never arrived. There were also frequent complaints about products not matching their advertised descriptions, with items being of poor quality, incorrect, or not performing as expected. Furthermore, many users expressed frustration over the lack of communication from the company, noting that their emails and inquiries often went unanswered. Conversely, a small portion of people felt satisfied with their purchases, finding some products to be of good quality and performing as described. Some also noted reasonable delivery times and positive experiences with specific items, indicating that not all orders resulted in negative outcomes.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with many expressing disappointment... See more

Order

Users describe ambiguous interactions with order, with many reporting issues such as not receiving their... See more

Quality

People report ambiguous experiences with quality, with many expressing significant disappointment. Reviewers... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting significant... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that they never... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have not gotten the product yet but this does give me one chance to ranch or complain. I have seen advertising for this peeler for a long time now. but it has taken a long time now before you finall... See more

Company replied

Rated 3 out of 5 stars

spddpage-1947960 Update: I am updating my initial review as the seller got back to me regarding the nail grinder: “Dear customer, I’m very sorry to see that your recent experience led... See more

Company replied

Rated 3 out of 5 stars

My purchase was intended for an upcoming cruise. I ordered it at least a month before the trip, not realizing it was coming from overseas. The website led me to believe it would arrive within 2-3 wee... See more

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

454 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

This item did not perform at all as…

This item did not perform at all as represented in the advertisement. Very disappointing for my grandchildren.

April 12, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 3 out of 5 stars

spddpage-1947960

spddpage-1947960

Update: I am updating my initial review as the seller got back to me regarding the nail grinder:

“Dear customer,
I’m very sorry to see that your recent experience led to a negative review on Trustpilot. Reading your feedback, I completely understand your frustration.

We have fully processed your refund, and you should see the funds returned to your account within 7 business days. While we know a refund can't undo the inconvenience, we hope it shows that we take full responsibility for ensuring you're not out of pocket for an experience that didn't meet your expectations.
We are already working on improvements to ensure this doesn't happen to our future customers.”

I did receive my refund and hopefully they can make improvements with their business?

From one star to three.

April 5, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Have been waiting for over 2 months for…

Have been waiting for over 2 months for an order never received and there is no way to reach any customer service. Am reporting to BBB and the AG office in my state!

March 1, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

Update to 4 stars

I haven't received my order!!! What's up with that???
Update: I received my order 3 days after I wrote the previous review. My credit card was charged on 3/26. I received the order on 4/30. The order was complete and received in good condition. I would revise my rating to 4 stars.

April 26, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 5 out of 5 stars

I bought them for my grandkids and they…

I bought them for my grandkids and they really like them

April 17, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 3 out of 5 stars

Would have been nice to know how long it would take for me to get it.

My purchase was intended for an upcoming cruise. I ordered it at least a month before the trip, not realizing it was coming from overseas. The website led me to believe it would arrive within 2-3 weeks but it did not.

March 21, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 4 out of 5 stars

Customer Service Responds

The product was not delivered. I accessed door Ring system and found no evidence of the delivery. Please send the item or refund. Response to my unfortunate experience has ben nothing less than remarkably positive. I intend to reorder the product with anticipation of an excellent outcome.

April 20, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

It took way too long to receive!

April 22, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 2 out of 5 stars

Artificial flowers

Bought artificial flowers, for the price there okay!

April 23, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

I spent over 100.00 dollars for a…

I spent over 100.00 dollars for a product, the children’s bath bombs, that did absolutely nothing when placed in the bathtub. Not only were my grand babies disappointed, I and their parents were as well. Horrible product and shopping site

April 6, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

Sink drainer

I like my order, this is the best thing
For the bathroom sink. Thank you.

April 23, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

It was just what I was looking for and…

It was just what I was looking for and was a great fit . Looks great.

April 22, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 5 out of 5 stars

Excellence in service by this young…

Excellence in service by this young lady.

April 8, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

Don't buy

Item was to cut my nails & items nothing but a small block of light sand paper. This product is a scam

April 17, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team

Rated 1 out of 5 stars

The product did not work

The product I paid too much for did not work at all as advertised. My grandkids were very disappointed

April 10, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 1 out of 5 stars

I never received my order

I never received my order. Reached out via email no response. Going to dispute order to get a refund. First time buyer, very disappointed.

April 6, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 5 out of 5 stars

Awesome bath bombs

My grandkids loved these bath bombs with a surprise inside. They fizz for a long time too.

April 14, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

NOT HAPPY!

April 17, 2026
I rec'd both items and need to return both items.
I have wrote 3 emails stating the explanation and no one has bothered to get back to me.
I am not happy with not being able to speak directly with a representative. I would like a return label emailed to me to return these items and I would also like a refund on my credit card for these items.
Could someone please take the time to phone me @ 403-977-8383 to discuss this.
Thankyou
Angela Collins
107 - 105 Main Street South
Redcliff, AB
T0J 2P2

April 17, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

Rated 3 out of 5 stars

The lateness of the delivery

The lateness of the delivery. You did not inform me. It took 3 emails to find out.

April 9, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team

Rated 1 out of 5 stars

This item was not worth the money.

April 16, 2026
Unprompted review
Splendiday logo

Reply from Splendiday

Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team

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