Being severely lactose intolerant-I was looking to find breakfast and lunch alternatives that I didn’t need to worry about having a reaction. The smoothies are my go to, but I also enjoy the noodles... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Busy can be healthy. Splendid Spoon delivers ready-to-eat, nutrient-dense, plant-based smoothies and soup nationwide. Only the freshest vegan, gluten-free, GMO-free, and soy-free ingredients.
238 Wilson Ave, 11237, Brooklyn, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The meals are delicious. Quality ingredients, and all ingredients are transparent on the box. The website is easy to use and the customer service is quick to helping the customer with any of their needs. It's not easy finding companies that make vegan, gluten &dairy free meals that taste so delicious. I am going to be a lifetime customer. A+

Reply from Splendid Spoon
I've been using this service for meals for about a year. Quality of food has been good. Delivery has been good. I had one order that was late & food was not safe to eat and they refunded with no hassle. Overall a positive experience for simple vegan meals, use them with confidence.

Reply from Splendid Spoon
Amazing company! The meals are flavorful and exceptionally nutrient-dense. Have tried other meal prep companies; nonetheless, Splendid Spoon stands out from the crowd for customer care, health-centric variety, and overall tastiness.

Reply from Splendid Spoon
I love splendid spoon so much! My favorite thing about this service, besides the delicious meals, is knowing that everything is plant-based. I've used a few other meal delivery services and most of their vegan options are really limited. Also, the food is great. I subscribed for a while a few years back and I can tell that the soup recipes have been improved. They were always good but now they are GREAT!

Reply from Splendid Spoon
I previously regularly ordered SS. However upon ordering now there seemed to be many glitches. It was frustrating and I almost didn't order. But the products are pretty good and I like the healthy aspect and convenience of the products.

Reply from Splendid Spoon
Excellent selections, good communication, reasonable pricing, and smooth delivery's highly recommended!

Reply from Splendid Spoon
Good clean food that tastes great. Delivery and customer service is top notch. Highly recommend.

Reply from Splendid Spoon
I absolutely love these products! They check every box on my list, in terms of nutritional goals (both the “have’s” and the “have not’s”). In addition, they’re delicious. Even the delivery packaging is perfect. A colleague brought my attention to Splendid Spoon, and I’m grateful she did.

Reply from Splendid Spoon
Great selections, good communication, fair pricing, and seamless delivery. Highly recommended!

Reply from Splendid Spoon
It arrives on time. My favorite is the Kabocha Congee Soup. I think I will edit my delivery moving forward to just be that soup for a bit!

Reply from Splendid Spoon
the smoothies and soups are good, but at over $10 per serving the value isn't there compared to making your own.

Reply from Splendid Spoon
Perfect — here’s a Trustpilot-ready review (this one is strong, clear, and gets attention 👇)
⸻
⭐ Use this on Trustpilot
I had a very disappointing experience with my order. The smoothies arrived with chunks and did not taste fresh at all. Several were not drinkable, and I ended up throwing some away. I still have the remaining bottles unused.
I reached out and even offered to have the products ready for pickup, but this was not handled fairly and I did not receive a proper resolution.
It is not reasonable to pay for products that are unusable. I am requesting a full refund.
⸻
💡 Small tip (VERY important on Trustpilot)
At the end, you can add this line to push them more:
I am happy to update this review if the issue is resolved.
👉 This makes companies respond faster because it affects their rating.
⸻
If you want, I can also give you:
✔ A 1-star title (important!)
✔ A short Instagram message to send right after
Just tell me 👍 Perfect — here’s a Trustpilot-ready review (this one is strong, clear, and gets attention 👇)
⸻
⭐ Use this on Trustpilot
I had a very disappointing experience with my order. The smoothies arrived with chunks and did not taste fresh at all. Several were not drinkable, and I ended up throwing some away. I still have the remaining bottles unused.
I reached out and even offered to have the products ready for pickup, but this was not handled fairly and I did not receive a proper resolution.
It is not reasonable to pay for products that are unusable. I am requesting a full refund.
⸻
💡 Small tip (VERY important on Trustpilot)
At the end, you can add this line to push them more:
I am happy to update this review if the issue is resolved.
👉 This makes companies respond faster because it affects their rating.
⸻
If you want, I can also give you:
✔ A 1-star title (important!)
✔ A short Instagram message to send right after
Just tell me 👍

Reply from Splendid Spoon
I enjoy each of the meal options I have chosen. It was very easy to set up my plan and make changes as needed. Splendid Spoon is excellent at sending reminders for each month's order. Deliveries have been reliable and most of the packaging is recyclable.

Reply from Splendid Spoon
At this time of year, I need a break from cooking. The soups & smoothies are flavorful and healthy. Splendid Spoon helps me eat healthy and the soups are really outstanding.

Reply from Splendid Spoon
Healthy and yummy soups and smoothies! Great customer service. I’ve been with them for over 5 years now.

Reply from Splendid Spoon
I have been a vegan and a chef for more than 11 years, I have tried more than 7 brands with delivery service, and Splendidspoon is the only one that meets all my needs. The variety is great, the flavor incredible, great nutrition per meal, excellent quality of ingredients, sustainable packaging. Adding the nutrition Facts makes easier for me to keep a balanced diet (protein, sodium, saturated fat, carbs including fiber). The costumer service is great! they reply quickly and always open to suggestions.

Reply from Splendid Spoon
My daughter and I are Vegan and Gluten Free. Splendid Spoon helps fill in the gap when there is no time for meal planning/prepping and I'm so grateful. The meals and smoothies taste great! What a lifesaver. The whole process works well with reminders of upcoming deliveries and changes to meal choices or frequency are easy with Splendid Spoon. They get it right every time. Thank you so much Splendid Spoon!

Reply from Splendid Spoon
Being severely lactose intolerant-I was looking to find breakfast and lunch alternatives that I didn’t need to worry about having a reaction. The smoothies are my go to, but I also enjoy the noodles and soups. I’ve tried almost everything on the menu and continue to order bi-weekly, changing the order as my freezer depletes of any particular item. My husband sometimes sneaks the smoothies (chocolate cherry is his favorite). I don’t love to share them because he doesn’t have diet restrictions like I do … but sometimes he catches me in a nice mood. I haven’t found anything I like better or that is better quality than Splendid Spoon for my dietary needs.

Reply from Splendid Spoon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.