Split Ender Pro UK Reviews 

69
•
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've had my Pro 2 for about 2 years now and use it every couple of months. It works really well to trim every single hair and the number of split ends I have is far smaller than I had previously. I us... See more

Rated 1 out of 5 stars

I followed the instructions exactly but when I ran the trimmer through my hair where my split ends are, rather than cut them off, it chewed them up! I ended up with white scraggly tips. This thing tot... See more

Rated 1 out of 5 stars

This product does not work, it's cheap amd it does not do what the advert or company claims. Furthermore customer services were unhelpful, be careful as when you use the product and find it does not... See more

Rated 4 out of 5 stars

The Split Ender Pro arrived by standard delivery on time . Once out of the box ,I found it to be a fantastic little device perfect for maintaining your hair from split ends , (perfect if you can’t go... See more

Company details

  1. Hair Product Store

Written by the company

The world's first Split End cutting tool! Snips split ends without taking the length off.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(69)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

I was skeptical of this product after reading some negative reviews, but I am happy to say that I am delighted with the Split Ender Pro 2. It has removed so many unhealthy ends of my hair, and I can feel a real difference in my ends. I found the product so easy to use and shipping was also very quick.

It is an expensive product, and I don't think it would be suitable for everyone, but if you don't get regular haircuts like myself, this is perfect for keeping my hair in shape. Charge also lasts for a long time which is great.

The only negatives I have is that it does take a long time to use, although I do have very thick hair. It also isnt the easiest to clean, but this doesn't bother me too much.

Overall, super super happy!

April 27, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Split Ender Pro UK

I have to say this split ender pro is fantastic. It's so easy to use, and my hair felt amazing. The split ender pro is easy to use when doing it on your own, and it's not heavy to use. Great value for money. Would highly recommend.

April 1, 2022
Advertisement
Rated 4 out of 5 stars

The Split Ender Pro

The Split Ender Pro arrived by standard delivery on time . Once out of the box ,I found it to be a fantastic little device perfect for maintaining your hair from split ends , (perfect if you can’t go to the hair dressers as often). It is easy to use and results seem to be good up to now, although I have only used it once. It can be used every six weeks and I am looking forward to using it again and I am optimistic .

April 1, 2022
Rated 4 out of 5 stars

Split ender pro

Easy to use and does what it says it does. The only downside is the the on switch is easily accidentally turned off when changing the direction of the split ender, hence just giving 4 stars.
I have weak hair and always end up with split ends between my hair appointments. This gets rid of the split ends. I would recommend this hair tool to trim off any split ends you have. It doesn't cut any long length from your hair.

March 19, 2022
Advertisement
Rated 5 out of 5 stars

I love this

I love this. My hairs growing so much better. I do it every 8 weeks. Its controlled how much comes off. It has a rubber blade in and like hair clippers at each side. It really does just take off what it suppose to. Bit pricey but ive already got that back by not going to the hair dressers... Id love to be able to put a picture up with the hair that has come off. My hairs silky smooth again. Great thing. 👍 I have the split ender pro2. Perfect

January 29, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Not disappointed

So convenient to be able to trim my hair from home. Brilliant gadget, highly recommend

November 8, 2021
Split Ender Pro UK logo

Reply from Split Ender Pro UK

Thanks so much!

Rated 1 out of 5 stars
Split Ender Pro UK logo

Reply from Split Ender Pro UK

Hey Negin,

Firstly, thank you for taking the time to leave this honest review.

We're so sorry you've had a bad experience with Split Ender - we have a thorough quality and control process to ensure maximum durability for each device. Having said that, it seems you may have received a faulty device that is not up to standard.

This is not acceptable on our behalf, and we apologise for this. Please contact us at info@saks4hair.com and we will gladly replace your Split Ender or offer a full refund if you'd prefer.

Best wishes,

Split Ender UK

Advertisement
Rated 3 out of 5 stars

It’s ok but you need to have time to…

It’s ok but you need to have time to spare to do it properly. I think I rushed doing mine. It’s a good machine wanted one for ages will try it again properly but I based my stars on performance when I did my hair.

October 12, 2021
Split Ender Pro UK logo

Reply from Split Ender Pro UK

Thanks for this honest and detailed review, we really appreciate it. We wish you well to use it in the future.

Split Ender UK x

Rated 1 out of 5 stars

I have emailed twice to say my split…

I have emailed twice to say my split ender mini is not working to no reply. Machine does not work well and customer service not good.

October 4, 2021
Split Ender Pro UK logo

Reply from Split Ender Pro UK

Hi Amy,

We respond to all emails the same working day so it seems there's been a problem with us receiving your emails. I'm so sorry about this. It also looks like you may have a faulty device. Please be rest assured we'll deal with this for you and get a new one out to you right away, or a refund if you'd prefer.

Could you try message us on our instagram account @splitenderuk if emails are not getting through? I'll ensure I answer you and deal with this personally.

Best regards
Joe

Split Ender UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look