I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator wo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... See more
I have not tried the Halcyon Cirque Touchpad Module yet. Everything else works fine. The only small complaint is that the switches pop out relatively easy. With new keycaps sometimes instead of the... See more
Company replied
I had a fantastic experience! I bought a nicenano and some hotswap pins. When working with the hotswappins I ruined some of them, but they added some additional pins, so that was of no concern! Also... See more
Company details
Written by the company
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Contact info
Stelling 8C, 7773ND, Hardenberg, Netherlands
- support@splitkb.com
- splitkb.com
4.8
Excellent
363 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a couple of small parts
I ordered a couple of small cheep parts but still got a sticker and a little sweet as a gift. Delivery to my country took 2 days and its really fast. Thanks to seller
August 23, 2024
Unprompted review
Advertisement
Recommended!
Fast and complete delivery. There are a lot of choices in the store. Good community support also. I'm glad I found them, passionate hobby shops are rare these days.
July 19, 2024
Great responsiveness on support
Great responsiveness on support, command arrived on time, everything was perfect.
August 22, 2023
Unprompted review
Cool keyboards, good parts, good service
Shipping was as quick as could be expected when shipping overseas, love the kits that are available there and have bought several over the years. They don't always have everything I want for my builds, but I've never had issues with them.
July 22, 2024
Advertisement
Great shop!
Great shop!
Orders are always shipped quickly.
I once needed to contact the customer service. They were reactive and efficient.
April 18, 2024
fast delievery, also stroop waffle
The did a good job, fast, friendly. The only downside was, that they dont have lipo batterys.
July 22, 2024
One of the best experiences
One of the best experiences
I bought the keyboard kit more for a hobby but at the end it became a great replacement of my main keyboard.
I successfully broke the first version; I had to buy it again, but the second time I succeeded (Read the instructions carefully so as not to make my mistakes, the guys prepared everything perfectly)
And now I am the happy owner of a wireless separate keyboard
July 22, 2024
Advertisement
51 caps for 50 just in case
July 22, 2024
really good store
nice store, quick processing and sending, fair prices, extensive stock
July 25, 2024
Very positive experience overall
The configurator was REALLY helpful, more like this.
After sales communication as well was great.
The stroopwafel in the box, loved it :D
July 23, 2024
Advertisement
Top notch experience
Bought 2 separate sets of switches at two different times. Both arrived on time, well packaged and have had no problems.
July 22, 2024
Absolutely flawless
Absolutely flawless. I bought a three keyboard kits + some extras over a couple of orders, every time zero problems. The kits are perfect, easy to put together, with detailed guides. Perfect introduction to the bottomless abyss that is building your own custom keyboards 8)
July 30, 2024
Unprompted review
Amazing communication and Dedication
Amazing communication and dedication to their projects, and customers. Thomas takes on a lot, but his is transparent, friendly and fair. I really appreciate having an enthusiast in keyboards that is so dedicated to running an efficient and customer focused company.
I love the product and couldn't ask for a better company to produce it.
January 3, 2024
Unprompted review
Advertisement
Easy 5/5
I was looking just for controllers and splitkb gives you all the info on what to buy & how to install them. Also flashing was a breeze
July 19, 2024
Best store for anything keyboard
Orders have always come quickly with zero issues. The packaging is great and secure. Plus, the team is responsive and kind in discord. The build guides are top notch. The only downside is that I don't live in Europe.
August 2, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.