Spoiltland Reviews 94

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I preordered the Moonie Humming Bunny and placed an order for Moonie 2.0 Organic Humming Bunny for my unborn twins. I really like receiving an email asking for a preference on whether I wanted them... See more

Company replied

Rated 1 out of 5 stars

A company that sells unsafe products, continues to post about these products on their social media. When anyone points out the products are unsafe, instead of replying (because they clearly know they... See more

Company replied

Rated 5 out of 5 stars

I have just received my second order from Spoiltland. After initially ordering the grey velvet Sleepee car seat blanket for my new little grandson I have reordered the velvet swaddle blanket and match... See more

Company replied

Rated 5 out of 5 stars

Ordered the Sleepee for my 9 week old Grandson, he never slept for more than 2 hours at a time, this has been a life saver, I’m not saying he suddenly sleeping 12 hours, but it’s definitely helping h... See more

Company details

  1. Baby Store

Written by the company

Spoiltland is a family business that has only been launched in 2019. However, hundreds of people have already trusted us and it makes us extremely proud to know that the quality and uniqueness of the products that we offer is widely appreciated by parents and their loved ones.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Very happy with my experience!

The item I ordered had been out of stock so I signed up to be notified when it was available. I was sent the email it was available and placed my order which I then received in 6-7 business days. I was very grateful to be notified of the item being back in stock and very happily surprised at the time it took to arrive. Tracking the item was very easy. I live in Canada so I was unsure how long it would take, I expected it to be a longer wait. I'm also extremely grateful the store has this item in stock as I was unable to find it anywhere else. It was a Moonie 2.0 sound machine replacement, an item we use daily for my baby and very much love. I was also happy to hear it's from a family run business which I was unaware of at first when I found the item online.

April 8, 2026
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Reply from Spoiltland

Hello,

Thank you for your lovely feedback. I have recently taken over the business and, as a new mum, it is especially meaningful to hear that your order arrived smoothly and has been so useful for your little one.

I am pleased you were kept updated when the item came back into stock and that delivery to Canada was quicker than expected. We are working to improve things further while keeping the personal, family touch at the heart of what we do.

We would love to welcome you back again in future, and there will be more carefully selected baby essentials and restocks coming soon.

Kind regards,
Jade

Rated 5 out of 5 stars

Perfect

Such a lovely item, very pleased with it.

April 8, 2026
Unprompted review
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Reply from Spoiltland

Thank you so much :)

Rated 5 out of 5 stars

Wonderful company

I preordered the Moonie Humming Bunny and placed an order for Moonie 2.0 Organic Humming Bunny for my unborn twins.
I really like receiving an email asking for a preference on whether I wanted them to come in separate deliveries or hold the one they have back until the preorder one was ready. I found that a really thoughtful touch. And as I wasn't in a rush for them said the latter.
I had been recommended to get these bunny's by my sister as she found they are an absolute must have for getting tiny people to sleep. My nephew still has his every night for comfort at age 6. I knew I had to get them as soon as I started buying baby things. Im looking forward to them being as amazing for me as they were my sister.

April 6, 2026
Unprompted review
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Reply from Spoiltland

Thank you so much for your lovely review. We’re so pleased to hear you appreciated our email about the preorder and delivery options. We always want to make the process as easy and thoughtful as possible. It means so much that Moonie came so highly recommended by your sister and we hope your little twins will love their Humming Bunnies just as much. Wishing you all the very best for the exciting weeks ahead ✨

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Rated 1 out of 5 stars

Not recommended.

Not recommended.

I have used this online shop several times in the past and never had an issue—although I may not have paid close attention to the delivery details before. However, my most recent experience was disappointing.

A couple of weeks ago, I needed a gift quickly for a friend’s child’s celebration. According to the website’s shipping policy, next-day delivery is clearly offered for orders placed before 1 p.m., with an extra delivery charge. I placed my order on January 12th at 11:47 a.m., expecting it to arrive the next day due to the birthday party.

Unfortunately, I later received a notification stating that the item would be delivered on January 15th. Because of this delay, I had to rush to find an alternative gift and purchase another one.

In the end, the item was indeed delivered on January 15th. I am not sure whether the delay was the fault of Spoiltland or Royal Mail, but I will be returning the item and will not be using this shop again.

January 13, 2026
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Reply from Spoiltland

Thank you for your review. We’re very sorry to hear your order did not arrive in time for such an important occasion.

We completely understand how disappointing this must have been, especially after paying extra for next day delivery. Having reviewed the order, we can confirm it was dispatched on time using the service selected at checkout. Unfortunately, once a parcel is with Royal Mail, the delivery process is outside of our control and on this occasion their service fell short.

We’re very sorry for the inconvenience caused and truly appreciate your previous orders with Spoiltland.

Rated 5 out of 5 stars

Lovely product

Lovely product, beautifully wrapped. This is for my first grandchild so very pleased with it.

January 19, 2026
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Reply from Spoiltland

Thank you so much for your lovely review. We’re delighted to hear you were pleased with the product and the wrapping too.

How special that it’s for your first grandchild, such a precious time. We really appreciate you choosing Spoiltland for such a meaningful gift.

Rated 5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery, no issues

September 9, 2025
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Reply from Spoiltland

Thank you so much for your support 💛 We really appreciate it and are so glad everything went smoothly.

Rated 5 out of 5 stars

This arrived promptly

This arrived promptly. It’s perfect for the job. The amount of people who have ask us where we got it. Including the midwives when leaving the hospital. Washes like a dream

December 8, 2025
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Reply from Spoiltland

Thank you so much for this lovely review 💛 We’re absolutely delighted to hear how much you’re loving it, and even more so that it’s been getting so many compliments already 😊

It means a lot that you chose Spoiltland for such a special time.

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Rated 5 out of 5 stars

Amazing products for kids

Amazing products for kids, brilliant service. Shopping with Spoiltland is pure pleasure.

December 8, 2025
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Reply from Spoiltland

Thank you so much for your kind words 💛 It truly means a lot to us. We’re so happy you enjoyed your experience with Spoiltland 😊

Rated 5 out of 5 stars

Loved the design and quality,colour is…

Loved the design and quality,colour is beautiful,my granddaughter was over the moon with it,highly recommend buying

December 1, 2025
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Reply from Spoiltland

Thank you so much for your lovely review 💛 We’re so happy to hear it was such a hit and that your granddaughter loved it 😊

We really appreciate your recommendation.

Rated 5 out of 5 stars

Great company!!

Great company with everything you could wish for your little one, great prices and fast delivery, thank you 😀

November 17, 2025
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Reply from Spoiltland

Thank you so much for your lovely review 💛 We’re so happy you had a great experience with Spoiltland, and we truly appreciate your support 😊

Rated 1 out of 5 stars

The tracking number never worked

The tracking number never worked. The parcel should be here by now but I have not yet received it. For now, I have no emails back from their customer service. Not happy with this company at all.

November 3, 2025
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Reply from Spoiltland

Hello,

Thank you for getting in touch, and I am sorry to hear about the issues you have experienced with your order and communication.

This order was placed before I acquired the business, but I completely understand how frustrating this situation must be. If your parcel still has not arrived, please reach out again with your order details and I will do my best to look into this for you.

Kind regards,
Jade

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Rated 4 out of 5 stars

STUNNING

Paid for next day delivery on the Monday and received on Friday that’s the only thing that let’s them down as the product itself is absolutely STUNNING very very good quality definitely recommend even with the delivery hiccup I will 100% buy from here again! X

October 24, 2025
Unprompted review
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Reply from Spoiltland

Thank you so much for your lovely review 💛 We’re so pleased you loved the product quality, and it means a lot that you’d still recommend us and shop with us again despite the delivery issue.

We really appreciate your support and understanding 😊

Rated 5 out of 5 stars

Lovely product

Easy to order , good communication, quick delivery. Good Quality of product. Love it

October 10, 2025
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Reply from Spoiltland

Thank you so much for your lovely review 💛 We’re so happy you loved your experience with Spoiltland and really appreciate your support 😊

Rated 1 out of 5 stars

WARNING - Beware of this dummy

Our grand child had a terrible experience with one of your dummies. Suitable for age 3-6 months she is a small 4 month old. She managed to put the whole dummy in her mouth and almost choked. Of course. This happened when in her chair and we quickly noticed it. At an early age, babies look to pit everything towards their mouth and it did not take long to find this dummy is dangerously small
My post, and I don’t like to be negative, is to warn others that whilst always be alert, this dummy is not suitable.

lovi-dynamic-dummy-botanic-girl

September 4, 2025
Unprompted review
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Reply from Spoiltland

Hello,

Thank you for raising this, and I am very sorry to hear about your granddaughter’s experience. Safety concerns are taken extremely seriously, and I appreciate you bringing this forward.

This order was placed before I took over the business, however I will ensure this is reviewed and flagged appropriately regarding the product. I would also advise discontinuing use of the item.

If you are willing, please share the order details so I can look into this further for you.

Kind regards,
Jade

Rated 5 out of 5 stars

Hight quality , good service

Hight quality , looks beautiful. I can't wait for my son birth , and when he use this blanket :) very nice, fast customer service. I highly recommend !!!

August 6, 2025
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Reply from Spoiltland

Hello,

Thank you for your lovely feedback. I am so pleased you are happy with the quality and that the blanket looks beautiful. It is wonderful to hear such kind words, and your recommendation is very much appreciated.

I have just taken over the business and, as a new mum, it means a lot to receive such support while continuing to build and improve what we offer. We also have more baby essentials and gift items coming soon, and I would be delighted to welcome you back again in the future.

Kind regards,
Jade

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Rated 1 out of 5 stars

I contacted the customers service…

I contacted the customers service several times regarding my orders with no answer!

August 8, 2025
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Reply from Spoiltland

Hello,

Thank you for getting in touch, and I am very sorry to hear you have not received a response to your messages.

I have recently taken over the business and am working through improving communication and response times. I understand how frustrating this must have been.

If you would like, please resend your order details and I will ensure this is looked into as a priority.

Kind regards,
Jade

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