Spontex UK Reviews 

Bought Spontex Twist Mop need superhuman strength to get all of the water out of it. Been over a week now and it’s still wet in spite of hanging it up as suggested.
If it stays wet will possibly go mouldy and smell. Would be alright in a decent summer if you could hand it up outside, not sure what you’re expected to do in the winter.
Can’t recommend I’m afraid.

I got the floor mop and brush which has been advertised on tv and added a flat floor mop wiper thing to it. I’ve turned into a floor cleaning demon!! Having pets, the rubber floor brush is superb and makes the stair carpet look like new and also the mop dries enough to used on laminate if swished long enough.

Also love the little Hog free gift which came with the order, lovely surprise. My 10 month old puppy loves it and takes it everywhere with him!

Bought the new mop and brush floor cleaner for 40.00 wish I hadn't could of got a simple mop and bucket for a tenner it's totally rubbish steer clear waste of money. I binned it after one useless use RIP off

I contacted Spontex to congratulate them on their 'Handy Sponge' product (it really is a great absorbent sponge and we've used them for many years). I don't normally write and say well done but felt it was deserved. A little while later I had an email back asking me to send the faulty sponge back - they had completely misread my email! Wrote back advising them that I was actually saying "well done" but since then I've had no apology or even a simple thank you - not a great customer experience so wont bother again.

spontex dishmop. faulty product. on Ocado reviews every customer has the same complaint, dishmop sponge doesn't clip into place. Absolutely doesn't work. obviously no quality control.
contacted spontex. no reply or acknowledgement of email.

The most awful experience. Ordered a robot for my son for Christmas. When it hasn't arrived I contacted them who said Yodel have delivered it. I said it hadn't. They said it was posted through my letter box, how is that possible? It wouldn't fit? Emails back and forth saying to return the product for a refund....I haven't got the product. 32 emails in total with no resolution and the same thing over and over saying it was delivered through my letterbox. Very upsetting.

Wanted certain cleaning products that have been using at home - found company website - ordered and arrived within 72hours - the cleaning products were cheaper then going to other local retailers selling same and good value delivery direct from Spontex. Recommend

an inferior product! Own brand sponges are far better! These ones fall apart quickly and the sponge bit is needlessly firm while the action/cleaning bit is very thing! Also, how can you call a 4 pack a "big pack"? that is standard size or if anything it is small in comparison.