Spooky Box Club Reviews 10

ordered 3 big orders from spooky box club, the lady was kind enough to give me a lovely makeup bag free with my order, again on my second order she gave me 4 freebies! I’m entirely greatful for these they made me smile!

Everything I ordered was really lovely quality & I cannot wait to use them! I don’t have a subscription I just order items off of the shop part, but now I’m definitely considering doing the subscription!

Really happy with my experience with spooky box club, and bonus, the packaging is adorable! Thankyou ❤️

Awful, don't send boxes out when they're due, they're literally months behind, super unhelpful and rude customer service.

The box was delayed a couple of months. I finally got the box today, there were 5 items. All looked cheaply made and severely disappointing.

I'm an ex subscriber, I found the quality and contents became less appealing as time went on ,quite a bit of tat from wish.com .when I wanted to stop my subscription, the owner wasn't very nice .an expensive way to get a box of stuff you may or may not like .

I'm a former subscriber to Spooky Box Club. I loved the items that they provided with each box. However, I wish they would have less items so that they could sell higher quality products. Less random A5 prints, cheap jewellery and pins would be great.

The only issue I had with them was that it took forever for them to update my address when I moved. Thankfully they use DPD so I could have it delivered to a shop.

I may subscribe with them again in the future; but I would love to see them improve the items first.

While I don't always like the theme, I have never had a box where I don't like the majority of the contents. Most items are exclusive and while there are sometimes cheap filler items, they are clearly there to boost the number of items in the box when there are larger, more expensive to produce items in there (I could happily live without the lollypops though). I think people underestimate how difficult and expensive these kinds of boxes are to put together, SBC are not a big company with big buying power and everything is designed exclusively for the box. These kinds of items can be not quite the quality people would like (myself included), but if they were, the box would probably be mega-expensive.
If I have one big criticism, then I think their communication could be improved and they could be more open when boxes are delayed; maybe a weekly or monthly email newsletter would help with that. People have to wait long enough as it is for their boxes and yet there is a stony silence from SBC, it would be nice to know why we are waiting. however, I have always had a reply when emailing them direct.
If you are interested in subscribing then take a look at the contents of previous boxes. If you like them, then go for it! However, with shipping they might get expensive for those outside the UK.

I was subscribed for a few months in 2016. The items were cheap and lame (unless you're 5 years old) they could have done so much better with the themes they set out and really gone to town with the 'spooky' but ended up being filled with annoying cotton bags, patches and pins which I HATE and which are just a gal filler for lack of imagination. For the price they charge save you're money and just buy some cool stuff from somewhere else.

Okay, let me start by saying I have subscriptions to many different companies and boxes and this by far is THEEEE WORST I have ever encountered! First, I tried to subscribe in December, waited until March, never got anything so I contacted them and they said they never received payment from me. I was billed! It was on my bank statement. So stupid me, I subscribed again in march. It is now July... nothing. Also they have billed me every month in between, I'm just not receiving the product. This is a total scam! What kind of business operates like this? If I could give zero stars I would!

Ridiculously inadequate pricing and waiting times for a sticker, necklace, lollipop and a patch.
Just sad, I’ve been waiting and waiting, for three long months, and nothing arrived.
I had to get a refund.

Dreadful subscription.
Avoid by all costs.

Spooky Box Club is an excellent company, great value for money and have fantastic customer service.
Any problems are resolved quickly, and deliveries are handled very well.
All in all, I would recommend them to anyone looking for a monthly mystery box that is a bit different to usual.