SporesMD Reviews 107

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpfulness of the staff, often highlighting quick responses and personalized support. Many people appreciate the high quality of the products, noting the superior genetics and effective results. Reviewers also commend the company for standing behind their products and quickly resolving any issues, making the overall experience positive and trustworthy. However, some customers also noted issues with product quality control, experiencing non-performing products, wrong orders, or contamination in syringes. These reviewers mentioned receiving replacements that were also problematic, leading to frustration and a desire for improved consistency.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its high quality, trustworthiness,... See more

Customer service

Reviewers mention positive feedback about customer service, often highlighting its excellence and... See more

Quality

Customers consistently note positive experiences with quality, praising the highest quality spores and... See more

Order

People report ambiguous experiences with order, with many customers ordering multiple times due to excellent... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service from Brian Bautista, specifically. Returned an unwanted item straightaway, even though it could be said to be my fault. Have purchased spores from them multiple times, witho... See more

Rated 5 out of 5 stars

SporeMD is by far the BEST & most legitimate liquid culture company on the market. I’ve been going through SporeMD since 2nd grow, I started my journey as an amateur mycologist had horrible experie... See more

Rated 5 out of 5 stars

They provide the best quality genetics I’ve been able to find anywhere. They’re also a reliable company to do business with. I’d recommend doing business with them before trying any other company.

Rated 5 out of 5 stars

Excellent customer service and personal support. This is rare to find. I have had excellent results from this company and will continue to purchase from them not only because the product meets all m... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service. Even though I put the wrong address they still decided to send me another order with the right address. I will leave another review of how the spores grow once they come in the mail

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend for trauma releasing &…

Highly recommend for trauma releasing & relaxing connective tissue for somatic release! This excellent company and their incredible product Amanita Pantherina Mushroom Tincture has made an incredible difference for chronic pain, tight connective tissue (think fibromyalgia), and releasing of trauma from the body. You learn to listen to your body/intuition and be gentle when you try new products, bc it can be different for ea person. This has been so powerful for trauma release and healing! Thank you SporesMD & the excellent team that has been so kind and personable and has true customer service. <3

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

The best spores

All the spores I’ve purchased from this company have been successful! I would highly recommend. Great quality, 10/10.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer…

Excellent products and customer service. First ordered Golden Teacher spores which I am witnessing the early stahes of fruiting (very exciting). Next ordered the Amanita Microdose Mushroom Gummies 10,000mg - Blue Raspberry. Looking forward to enjoying this product. I Have been using functional mushrooms for about five weeks now and wish I'd discovered them decades ago. Absolutely brought focus into my days where I used to be overwhelmed and had hard time making decisions. It was stressful. Now I feel even keeled and super organized, doing almost everything with a positive attitude. After all, your attitude is your altitude.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Talked to Brian

Talked to Brian, one of my syringes didn't innoculate and replacement was sent out immediately after I wrote him, THE BEST customer service, with the new syringe I innoculated a bag w 7cc and put the other 3cc in a culture vial, from that has another batch, great genetics and great customer service

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Simply pleased

They've arrived ☺️ I'm completely excited about my experiment 🍄 I bought Jack frost spores, It came as described and packaged well. Product was provided with one small alcohol wipe & needle tip required, Box was intact, outside package was sealed. Customer service was immaculate because when I tell you I probably bugged the socks off someone lol, they responded EVERY single time and PROFESSIONALLY at that. Happy customer. Used spores today, will update progress possible repurchase if it's fruitful 😍

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great and wonderful!!

Everything came as ordered and was easy to setup. I also had damaged items in transit with the post office and SporesMD completely understood and sent me another item for replacement. Thank you SporesMD!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I would have to agree with most…

I would have to agree with most everyone else considering customer service. Upon delivery of my product, it was noted that the shipping was a little bit rough on it, and one of the syringes had leaked completely out in the bag, wetting the boxes, and actually moving the syringes out, so I wasn’t sure which Syringe leaked out and which ones I still had. I contacted customer service and a reply to the email that was sent with my tracking. I even sent pictures of what it look like from the package after I opened it. There was absolutely no question. Immediately a replacement was sent with two spore packets included. I will come back and leave another review once I’ve grown them as this is my first time growing so we’re gonna see just how easy it is. And also how well the shrooms are

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

Good product, reasonable prices, but the customer service is what really sets these guys apart. USPS lost my package. I spoke to Brian, who went above and beyond to help me get my order. Highly recommended!

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, product looks great and was able to use properly. Brian is the man with the plan. Thanks again.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Replaced Bad Syringe

Purchased a syringe that was a complete dud.. after 2 and a half months of 0 mycelial growth I emailed SporesMD who "looked out and hooked me up" is all I will say here!

Loyal customer for life.
Thank you for helping me.

👽💜🍄✨

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good shrooms, nice people

Repeat purchase of Amanita Panthera mushroom tincture(s). I like the product and use it on days I'm not working. Hard to say what the effect is as I combine it with CBD edibles. Definitely no complaints though.
I also interacted with customer service about a discount. The response was very quick and amicable, again no problems at all.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Quality products and service rarely seen online.

Aside from quality products, seamless transactions and fast shipping the customer service shows a dedication rarly found in this online age.
Recently when the USPS lost my order it was immediately replaced without question. Having provided sporesmd with the wrong mailing address with the replacement order a third order was sent out. Again quickly without any additional cost to me.
For me, there is no other source for my mycology needs.
I'd recommend no other.
Albert E.

April 15, 2025
Unprompted review
Rated 3 out of 5 stars

Still awaiting processing time it’s…

Still awaiting processing time it’s been 4 days just really would appreciate a update I’ve sent out a email this morning awaiting a response — thank you spores md for reaching back will edit again if I do no not receive email Monday I’m just speculating hopefully yall are not a dupe website thank you

April 11, 2025
Unprompted review
SporesMD logo

Reply from SporesMD

Hey Devin, we do not work on weekends, but you should receive an email Mon. Thx!

Rated 1 out of 5 stars

No Order Updates & Poor Customer Service

Placed an order 10 days ago as of today and cannot get a status update. We submitted our concerns through the website, a response from Brian who bumped us to Kyle and then noting. Reached out again via email to Kyle and still nothing. This morning we called the customer service number but there was no answer so we were prompted to leave a message and still no one reached back out.

We tried logging back into the account that was set up when the order was placed, but were unable to. Assuming it was an issue with the password, we attempted a password reset and never received an email to reset it as we should have. We have the order number, screenshot of the order placed, and the payment was processed and withdrawn from our account the following day, as expected, however we still cannot get answers regarding the order status or tracking number.

I wish that we were leaving a review of the products ordered, but unfortunately the poor customer service has been the first and only experience that we will have with SporesMD.

March 15, 2025
Unprompted review
SporesMD logo

Reply from SporesMD

Hey Fred,
Sorry to hear about this issue. Looks like you put in the incorrect email address. Also, I see a Christina under this email and your name above says Fred. We will need to verify your identity before changing your email. Please email info@sporesmd.com with your order number.

As for the package, here is what USPS says:

Delivery Attempt

Held at Post Office, At Customer Request

CURWENSVILLE, PA 16833

March 25, 2025, 8:09 am


Out for Delivery

CURWENSVILLE, PA 16833

March 25, 2025, 6:10 am

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