Sportsdirect Reviews 341

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products and find the prices to be very competitive and good value. Many people appreciate the wide range of sizes and the overall good service, often highlighting the fast and reliable processing and delivery of their orders. However, some customers have experienced significant delays in receiving their items, with some packages arriving much later than expected or even going missing. There were also instances where customers received faulty products or items that did not match their usual sizing, leading to complicated return and exchange processes. A few other people also felt that the express shipping option was not effective and a waste of money.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the good quality of products, with... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast shipping, with some... See more

Price

Clients share positive opinions on price, with many reviewers highlighting very good and competitive prices,... See more

Order

Customers had ambiguous experiences with order. While some reviewers reported fast shipping, with packages... See more

Quality

Consumers generally express satisfaction with product quality. Many reviewers praise the good quality of... See more

Based on these reviews

Rated 5 out of 5 stars

Very easy site to navigate, extremely good value, excellent products and good range of sizes, I have not receive them yet but I anticipate they will be fine

Rated 5 out of 5 stars

Love this particular jacket, back to Italy seems like taking a walk to the nearest store in London and grab it.

Rated 5 out of 5 stars

It has Been a Beautiful Experience. the product Was Save and It Was Perfectly the Same that i choose web

Rated 5 out of 5 stars

You are fantastic. All the clothes are pertect, you respect the temp of the shopping. I wiil buy again of your shop on line. Best raguards.



Contact info

3.8

Great

TrustScore 4 out of 5

341 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality store

Quality store, reasonably priced, original items, many sizes available, serious and reliable company. Easily tracked shipping, good payment options with various options.

June 10, 2025
Rated 1 out of 5 stars

Bad returm

Sent a return for wrong description 25 days ago and have not received any info, while they promise It in 7 days. No way to ask, only FAQ.

February 5, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

Fast shipping once ordered, but I paid for the most expensive priority shipping method and after one week, I still haven't received It. Not your fault but you should avoid to propose the priority option, it'useless and a waste of money for the customer

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive

I was skeptical about receiving the item in 3 days from Leeds to Palermo, but I was wrong. It made it and the extra fee was worth it.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

So disappointed!!!!!

So disappointed!!!!!

I ordered a Christmas crackers box on 13th December, and they specified that was the last day to order and be sure the package will arrive by Christmas…

Guess what, it’s Christmas and I don’t have any Christmas crackers. Thanks Sports Direct.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy experience

Shopping site easy to navigate, and to place orders. Incredibly fast and reliable shipping at the extra-time of the Xmas season. Very happy indeed

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

The site is not not trustable and disaster

The site is not not trustable. Everything fishy. I ordered a shoe, when I order there should be a discount. The final price shown something but the site charged me without the extra discount. I ordered on 21st November and The packege sopposed to arrive by by 29th November. Today it is 1st December and I have no clue where the packege is. They didn’t sent me any information regarding the courier. I can not even trace the packege. It was my first purchase from aports direct and Its a dister.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

positive customer service experience

I bought a pair of hiking boots that unfortunately were faulty. I reached out to support and Claire was kind enough to assist me through the return process, so I finally managed to purchase them again (hopefully this time I'll be luckier!). They made a mess with the return, then the refund value was incorrect, but Claire assisted me at all times and at the end it all worked out.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

E' il mio primo acquisto e devo fire…

E' il mio primo acquisto e devo dire che il prodotto è perfetto.Spedizione veloce .Consigliatissimo
Massimo A. (Napoli) Italy
This is my first purchase and I have to say the product is perfect. Fast shipping. Highly recommended.

November 5, 2025
Unprompted review

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