Sporty's Pilot Shop Reviews 

4,299
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery services, noting that orders arrive promptly and make purchasing aviation supplies completely reliable and hassle-free. Consumers emphasize that the online store is exceptionally easy to navigate, offering helpful information and a wide selection of reliable training materials and flight gadgets. Some reviewers were not happy with shipping costs and occasional delivery problems experienced during their retail transactions. A few consumers also noted minor technical difficulties, mentioning occasional problems with online ordering systems or expressing a desire for more comprehensive product descriptions.

What people talk about most

Product

Customers had positive experiences with product, expressing strong satisfaction with the great selection of... See more

Order

Consumers find order satisfaction high, reporting that it is very easy to place purchases and that shipping... See more

Service

People report positive experiences with service, highlighting fast dependable service and prompt shipping... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages consistently arrive promptly... See more

User experience

Customers consistently note positive experiences with user experience, finding the platform very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sporty’s is a great source for all things aviation. They are prompt in shipping items, make some excellent products of their own, carry major brands, and offer excellent customer service. They are my... See more

Rated 5 out of 5 stars

Bought X-Plane flight simulator. The process was easy . Wanted to buy from Sporty’s to support the store Looking into getting a pilots license so will buy more products and training !

Rated 5 out of 5 stars

It has been a while since my flying days but my four-year-old granddaughter likes to look at the planes overhead so I thought she would enjoy being able to listen to them. I went right back to Sporty'... See more

Rated 5 out of 5 stars

Took the FIRC course for the third renewal in six years. The content was as it always has been, a little dry but gets the required training accomplished. After passing, I ran into difficulties with g... See more


Company details

  1. Aircraft Supply Store
  2. also in
  3. Airport
  4. Aviation Training Institute
  5. Bags and Luggage Store
  6. Electronics Store

Written by the company

When Sporty’s was founded over 60 years ago, it was with a "commitment to the customer," a commitment to sell only high-quality products and back it up with unbeatable service. If you're a pilot or hope to become one, we are the one-stop-shop for the best training, flight bags, headsets, books, and airplane supplies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,299)

155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent, personal customer service. If you need assistance, you can actually talk to a real person, and their English language skills do not require Google Translate.

October 24, 2025
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Rated 5 out of 5 stars

A Veteran’s Appeal to Restore a Cherished Flight Training Program

EDIT (updated 3/7/26):

Hi Connor | Sporty’s Pilot Shop Support,

I just wanted to extend my sincere thanks for your outstanding assistance regarding my So You Want to Fly Gliders video edition. Everything is now working perfectly, and I’m completely satisfied with the results.

Your prompt and thoughtful help reflected the professionalism and care that make Sporty’s Pilot Shop such a respected name in aviation education. As a long-time customer and proud veteran, I truly appreciate the dedication you showed in resolving my concern so quickly and completely.

As you can see, I’ve already updated my previous review to a well-deserved 5‑star rating to express my gratitude and confidence in Sporty’s continued commitment to its customers.

Please share my thanks with the rest of your team as well.

Warm regards,
Joseph Todaro

-=-=-=-
“A Veteran’s Appeal to Restore a Cherished Flight Training Program”

About ten years ago, I purchased the “So You Want to Fly Gliders” video edition—including its companion manual—from Sporty’s Pilot Shop for $54.05. It was an outstanding resource that rekindled my lifelong passion for aviation and served as an invaluable learning tool. I have treasured it ever since.

To my disappointment, I recently discovered that the app is no longer available and that access to my original video edition has been deactivated. What was once a dynamic, inspiring program has now been reduced to the printed manual alone—the video feature that brought the material to life is no longer accessible.

As a 78‑year‑old and a proud veteran, I find this especially disheartening. Losing access to a resource I lawfully purchased and deeply valued feels both discouraging and unfair. Were it possible to repurchase or reactivate the program, I would gladly do so. I sincerely hope Sporty’s might consider restoring or reissuing this remarkable instructional series, allowing loyal customers like myself to continue learning and enjoying the spirit of flight that first inspired us.

P.S. Pictures can be found on Google Reviews.

Sincerely,
Joseph Todaro
Tue Mar 3, 2026

March 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Untrustable company

After other purchases in the past,
I purchased a Garmin device from Sporty’s and completed the entire process—payment approved, order confirmed, and my credit card fully charged. Then, without any legitimate explanation, Sporty’s abruptly cancelled my order. Their actions make it clear that the refusal was based solely on the fact that I am a Jewish pilot living in Israel.

This conduct is outrageous, discriminatory, and completely unacceptable for any reputable business.

Customers deserve to know how Sporty’s Pilot Shop chooses to treat people on a basis of race and nationality.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

warning for international customers:

warning for international customers:

"extra processing fee for international"

billing normal international freight charges (very high in US)
but will send by slow and cheap bulk shipping

for me this is fraudulent behavior

November 17, 2025
Unprompted review
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