Spot2nite book my wife and I with pine lodging near Mount Rushmore. Bad news. Wildfire produce smoke. I have a hard time breathing and sleeping with wild fire smoke. Just knowing wild fire is near b... See more
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They say you get refund if cancel before 24 hours. Yet they do not tell you only get refunded minus convenience fees and credit card processing fees. So I spent $101 and only was refunded $70! Even... See more
We had difficulty entering our billing address in order to make payment. We called the 1-877 number and Emily answered immediately. She listened carefully to the problem and was messaging us with re... See more
Company replied
Easy to make reservations. Immediate email confirmation received. I took off one star because I don’t remember seeing anything about the 2 extra fees, that were almost $50 total, prior to confirming p... See more
Company replied
Company details
About Spot2Nite
Written by the company
Spot2Nite is the easiest way to find and book your perfect RV campsite.
Choose from over 50,000 campsites at the best RV parks and campgrounds all across North America.
|
Look
Search for campsites by location and date. Narrow your results with filters like 50-amp, Pull-through, Wifi and many others. |
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Book
Once you're found your perfect spot, book the your reservation in just a few clicks. |
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Go
After instantly booking your campsite on Spot2Nite, you will receive an email confirmation with all the details to start you on your camping adventure. |
Contact info
United States
- 877-778-2683
- support@spot2nite.com
- spot2nite.com
2.6
Poor
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The owners were not expecting us
The owners were not expecting us. We got ahold of one of the numbers they provided in the confirmation email. Who helped us to find a site for the night as the one provided was or accessible as the park was closed for the off season, but he said that they had let people use the spots that are not within the roped off area. When we awoke the next morning the staff was not super welcoming, they were very surprised to see us. We ended up dry camping with no electric as we ended up in a 30 amp spot with no adapter instead of the 50 amp spot we had intended to rent. We didn’t mind as we were just so happy to have made it, and to have somewhere safe to park for the night. Our biggest shock was when the manager asked about how and why we were there we let her know who we had gotten ahold of and what they said to us. This is when she informed us that he is no longer affiliated with the park and that we should have never been told we could sleep there, and that they would have to get the information fixed for their listing.. so I mean long story short, we are super thankful to the guy who answered the phone late at night and allowed us to park and sleep. We really needed to stop for the night, we had two small children and were too tired to continue.
June 24, 2023
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Never heard of your company until I did…
Never heard of your company until I did the booking as I thought I was dealing with turtle bay resort
June 26, 2023
Reply from Spot2Nite
We’re so glad you found us! We look forward to helping you with your next RV adventure!
Jessica was awesome…
June 29, 2023
Easy to make reservations
Easy to make reservations. Immediate email confirmation received. I took off one star because I don’t remember seeing anything about the 2 extra fees, that were almost $50 total, prior to confirming purchase. If they were there, they should be more noticeable. If they aren’t there, be prepared.
June 20, 2023
Reply from Spot2Nite
Hi, thank you for your feedback. We do charge a small convenience fee, like many platforms that make life a little easier. This fee, often less than 10%, allows us to keep providing personal service to help our travelers boom RV spots in real-time instead of spending their time searching for availability and calling campgrounds. Our fees, taxes, as well as any other charges from the campground, are shown in your cart before checkout for total transparency.
Thanks and safe travels!
It was easy to use
June 26, 2023
Reply from Spot2Nite
Thanks so much for your kind words! We built Spot2Nite for travelers like you to easily book great spots. We love hearing from our happy campers!
Safe travels, and we’ll see you down the road!
Emily at Spot2Nite
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Wonderful!
The whole reservation process was smooth. The RV Park was wonderful and just as described. Will use Spot 2Nite on future reservations!
June 7, 2023
Reply from Spot2Nite
Hi Jill, thanks so much for taking the time to share your great experience. We can’t wait to see you for the next road trip! We’re adding new spots all the time, and will be ready to get you booked! Travel safe!
Reply from Spot2Nite
Happy campers make us happy, too! We’ll see ya the next time you’re ready to look, book, and go!
The 10% transaction fee was too much
The 10% transaction fee was too much. Then I still owed $ at check in time at RV park when I thought I paid in full. No one at RV park could explain why and I was told they could not override the reservation system. Will not use Spot2Nite ever again. I usually have at least 25 different camping reservations per year and this one was not a good experience.
June 16, 2023
Reply from Spot2Nite
We apologize for the confusion at the check in and the error on the campground folio. It did not properly reflect your discounts. We have clarified that folio, and they are refunding the overcharge to your card. Indeed, all Spot2Nite reservations arrive paid in full, and our travelers do not have to pay at the desk unless they are adding additional items from the campground store or extra nights at the park. Our Traveler Support Team is available 24/7 toll free to address such issues. We hope that you will try us again. Thank you / Terry / Spot2Nite
Exorbitant fees, just a book a reservation
The three extra charges on the bill once received added up to $70. The nightly stay at our campground was only $55. I realize spot tonight is a convenience at the extra fees are absolutely not worth it. We will never be using spot tonight again.
June 18, 2023
Reply from Spot2Nite
Hi Phil, thank you for your feedback. While we do charge a convenience fee for showing you availability in real time for multiple parks with your personal filters and live customer service, you will find our fee is maximum 10% of the spot cost, and often less. I would be happy to go through your invoice with to take a look at the potential taxes and park fees you may have seen.
We are happy you got a great spot. Safe travels!
Emily at Spot2Nite
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Driving down the 5 in a brand-new…
Driving down the 5 in a brand-new Rv…did not have reservations and the Sun was going down. Stayed at a beautiful winery and booked it while in the car. Easy process, nice quiet spot, perfect first night. Thank you!
June 18, 2023
Reply from Spot2Nite
We’re so glad you had a great first night at a beautiful Spot2Nite park! Welcome to the RV community, and we’ll be ready for your next trip!
Safe travels!
Emily at Spot2Nite
Reply from Spot2Nite
Yay! We made Spot2Nite to make life easier for happy campers like you! So glad you had a good experience! Safe travels!
The campsite did not receive payment…
The campsite did not receive payment from you or any communication to reserve a spot. We were lucky they could accommodate us. How do I get a refund?
I had to pay them before I left the campground. They never got paid by you.
June 5, 2023
Reply from Spot2Nite
Shelley, thank you for the feedback. We apologize for the inconvenience at the park. As you know, through our follow-up and research indeed they had your reservation (thus the space) and were paid immediately at the time of booking. Additionally, we have refunded your payment to clear the folio. We are working to educate Front Desk Teams on the new reservation processes as we revolutionize the “Look, Book, and Go” system of Spot2Nite travel. Thank you! // Terry
This has been the worst experience…
This has been the worst experience ever. I booked 3 reservations for the Bayfield Riverside Resort and your system screwed up everything. Bayfield can't find our reservations and can't see the payments we made. I've spent wayyyyy too much time trying to figure things out. We travel a lot and use Good Sam for our bookings. We've NEVER had such a screwed up reservation.
June 4, 2023
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It was great easy
June 10, 2023
Reply from Spot2Nite
We’re so glad you had a great experience using Spot2Nite! safe travels, and we’ll be ready for your next trip!
Reply from Spot2Nite
Thanks for your kind words! We are RVers who love helping RVers! 🚐
It was very easy
June 10, 2023
Reply from Spot2Nite
Yay! We love hearing from happy campers! See you for your next trip. Safe travels!
Nowhere on the rv website does it say…
Nowhere on the rv website does it say your going to charge 10% for booking online
What good is having Good Sam discounts if you’re going to add it back in
Will never book another reservation using this site
June 8, 2023
Reply from Spot2Nite
Hi Richard, thank you for your feedback. We do charge a small convenience fee, like many platforms that make life a little easier. This fee, often less than 10%, allows us to keep providing personal service to help our travelers boom RV spots in real time instead of spending their time searching for availability and calling campgrounds. Our fee, taxes, as well as any other charges from the campground are shown in your cart before checkout for total transparency.
Thanks and safe travels!
Emily at Spot2Nite
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I scheduled and paid for a stay at an…
I scheduled and paid for a stay at an RV park. The only hangup was the formatting of the interface on my phone.
June 8, 2023
Reply from Spot2Nite
Hi Dana thanks for the review and for your feedback! We will definitely look into the interface and any issue you might’ve had. We’re so glad you loved the park! See you for your next RV adventure!
Emily at Spot2Nite
I booked a site with Spot2nite and less…
I booked a site with Spot2nite and less than an hour later I receive an email stating they cancelled my site per my request. I did not request the site to be canceled, they just did it and told me I would receive a refund in 5-10 days. Now the refund is showing in my card but for an amount less than I originally paid.
June 7, 2023
It was fast and easy.
June 7, 2023
Reply from Spot2Nite
We’re so glad you loved your experience with Spot2Nite! Let’s plan another adventure!
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