Spot2nite book my wife and I with pine lodging near Mount Rushmore. Bad news. Wildfire produce smoke. I have a hard time breathing and sleeping with wild fire smoke. Just knowing wild fire is near b... See more
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They say you get refund if cancel before 24 hours. Yet they do not tell you only get refunded minus convenience fees and credit card processing fees. So I spent $101 and only was refunded $70! Even... See more
We had difficulty entering our billing address in order to make payment. We called the 1-877 number and Emily answered immediately. She listened carefully to the problem and was messaging us with re... See more
Company replied
Easy to make reservations. Immediate email confirmation received. I took off one star because I don’t remember seeing anything about the 2 extra fees, that were almost $50 total, prior to confirming p... See more
Company replied
Company details
About Spot2Nite
Written by the company
Spot2Nite is the easiest way to find and book your perfect RV campsite.
Choose from over 50,000 campsites at the best RV parks and campgrounds all across North America.
|
Look
Search for campsites by location and date. Narrow your results with filters like 50-amp, Pull-through, Wifi and many others. |
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Book
Once you're found your perfect spot, book the your reservation in just a few clicks. |
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Go
After instantly booking your campsite on Spot2Nite, you will receive an email confirmation with all the details to start you on your camping adventure. |
Contact info
United States
- 877-778-2683
- support@spot2nite.com
- spot2nite.com
2.6
Poor
132 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I should have booked my rv site directly…
I could have booked my rv site directly with the park for the same daily rate and it would have cost me nothing extra. Instead, Spot2Nite charged me the going rate PLUS $26 service fee PLUS $11.38 transaction fee PLUS $2 on line booking fee. Total rip off!
April 24, 2023
Reply from Spot2Nite
Hi David, Thank you for using Spot2Nite! We do have a small booking fee to run our platform, provide personal service for our travelers, and make it simple and fast to book great RV spots without wasting lots of time hunting for availability. Each park has their own pricing, some which include fees for processing, extra guests, etc. which appear in your cart at checkout with complete transparency. We hope to see you down the road, and safe travels!
-Emily @ Spot2Nite
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This campground is a gem
This campground is a gem! Sorry we had to take a huge search on google to find it.
Gorgeous bathrooms, big spots, very quiet and easy to access from
Major highway.
April 19, 2023
Reply from Spot2Nite
We’re so glad you loved the campground! Thanks for booking with Spot2Nite! Our app and website are waiting for you the next time you’re ready to look, book, and go! Safe travels!
Emily @ Spot2Nite
5 star service
The lady that helped me, Emily, was just wonderful. Her customer service was the best I have had anywhere in a long time. Refreshing that there are still good people out there answering the phones versus AI and call trees. Definitely would use Spot2Nite again just based on how helpful Emily was.
April 24, 2023
Reply from Spot2Nite
Thanks so much for your kind words and for using Spot2Nite! We love being able to help travelers look, book, and go! See you for your next RV adventure!
-Emily @ Spot2Nite
Happy and sad
When we arrived one of the park employees escorted us by golfcart to site 53 (assigned to us) then drove off. We backed our Travel trailer in & began setup. When we went to pull in to the electric the post read 54 we plugged in which Must have signaled the office. There was a tent on site 53 & a 5th wheel on 52 both unsightly sites! There was no way for us to park on53. An employee came down told us to plug into electric post 53 (which was behind our neighbors tent) we did. The office never addressed the people on 52& 53 . Needless to said those that came in on our other side had our same problem. No one in the office ever addressed the issue with those on 52 & 53. By the condition those unkept sites they're permanent. The pool, water slide and entertainment were great!
April 6, 2023
Reply from Spot2Nite
Hi Tom,
Thanks for using Spot2Nite and for taking the time to review your experience! We’ll be seeing you down the road!
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what the cost?
a 25% charge for taxes & fees on top of the base rate is excessive.
Staff was friendly
April 16, 2023
Reply from Spot2Nite
Hi Andy, Thank you for using Spot2Nite! Our team looked into your reservation to make sure that there were no issues. We do strive for total transparency and prior to checkout there is always a breakout of taxes and fees. In addition, our service fee to operate the platform and provide a safe as well as secure way to book, never exceeds 10% of the nightly rate and is often less. In this case, due to the state and campground which you booked, there are some larger taxes that are associated with those that camp in CA. We would also invite you to fill out your profile with memberships discounts, veteran and/or first responder so that we may apply those discounts should you be eligible at check-out. If you ever have a question about any transaction, we are here to help! Sam @ Spot2Nite
Able to find a location and make…
Able to find a location and make reservation one year ahead of time. Very intuitive format.
April 7, 2023
Reply from Spot2Nite
Hi Juan, thank you so much for taking the time to leave us a review! We’re glad you had a great experience on the platform and can’t wait to help you book another site down the road!
-Emily @ Spot2Nite
My reservation had no campsite
When we arrived at our reserved campground they hadn't reserved me a site. There were several reservations but not mine. I had the email showing I had reserved a site. I was able to stay because they weren't full. The reservation was honored.
April 14, 2023
Reply from Spot2Nite
Hi Steven! Thank you for using Spot2Nite. We apologize that you had this experience and it is certainly not the way we want the beginning of your stay to go. We will contact the campground team as we do believe there might have been a bit of miscommunication as we can see that your reservation was confirmed, paid in full and assigned a campsite. As always, we are here to help 24/7 and we hope we have an opportunity to help you find your next campground! Sam @ Spot2Nite
I was having trouble finding sites in…
I was having trouble finding sites in Florida and Spot2nite made it so easy. Reduced my stress of planning my trips.
April 13, 2023
Reply from Spot2Nite
Thanks so much for taking the time to share your experience! So glad we could help you with your plans. Keep checking back for new properties being added all the time!
-Emily @ Spot2Nite
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Emily helped walk me through the…
Emily helped walk me through the process. We were disconnected and she called back right away. That was impressive.
Thank you.
April 16, 2023
Unprompted review
Reply from Spot2Nite
Hi, Wheeler fam! It was a pleasure helping you. So glad we could help you look, book, and go! Enjoy your RV trip- we are here if you need us!
-Emily @ Spot2Nite
It worked
It worked! best I can say. some are very hard to navigate, or require you to jump through hoops to get your reservation. This worked well.
March 24, 2023
Reply from Spot2Nite
Thank you so much for taking the time to share your review! We try to make it as easy as possible for travelers to get connected with great campsites quickly. See you down the road!
Emily answered the call and walked me…
Emily answered the call and walked me through how to add our GoodSam information. She was great!
April 8, 2023
Unprompted review
Reply from Spot2Nite
Thank you for sharing your experience! So glad you were able to book a spot while using your Good Sam discount. We look forward to helping you book another great RV spot down the road!
-Emily
Additional fees upfront
Didn’t like the additional fees added on after price shown. The prices per night should reflect the additional fees
April 1, 2023
Reply from Spot2Nite
Thank you so much for using Spot2Nite! We do strive to have total transparency. Because every park has differences in collecting taxes and fees based on location and park policy, there will always be a breakdown of your payment at your checkout screen. If you ever have a question about any transaction, we are here to help!
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The website was easy to navigate and a…
The website was easy to navigate and a person called right away to help me through it
April 3, 2023
Reply from Spot2Nite
Thank you so much for using Spot2Nite and for taking the time to leave us a review! We hope you have a wonderful trip, and we will see you down the road for the next one!
Straightforward and easy to use.
March 26, 2023
Reply from Spot2Nite
We are so glad you had a good experience using the platform! We’re always here for your next RV adventure!
It was easy to reserve a camping spot
It was easy to reserve a camping spot. It was the first time I have used this site and did not have an issue.
March 26, 2023
Reply from Spot2Nite
Hi Paul! We’re so glad you had a great experience on the Spot2Nite platform. We hope to see you again for your next RV adventure! Thanks so much for taking the time to leave us a review!
So Easy!!
I was not having any luck booking a site at the campground website. Booking thru Spot2Nite on the Good Sam website was successful and easy. So glad it was available!!
March 31, 2023
Reply from Spot2Nite
Hi Whipples! We are so glad you had a great experience booking your RV adventure. We’re looking forward to helping you down the road. Thank you so much for taking the time to leave us a review!
Emily @ Spot2Nite
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Your website did not e to use a…
Your website did not allow me to use a credit card that I have been using for years and kept telling me that my security code was wrong when in fact I entered it correctly five times.
March 30, 2023
Unprompted review
Reply from Spot2Nite
Hi Karl, thanks so much for using Spot2Nite! We’re sorry that you experienced frustration booking with your credit card number. Our team identified a bug thanks in part to your reservation that was being stubborn with CVC codes for certain card types. We were able to find a great solution, so the next time you book, there should be no frustration involved! We hope to see you down the road!
REVISED REVIEW
I am submitting a revised review due to a series of changes that have occurred since the posting of my original review. Specifically--'Terry' of Spot2Nite did reach-out to me to explain the 'glitches' in the website which resulted in the incorrect rate computation in my original booking. Additionally, I was refunded the difference in the rate that I originally was charged and the discounted rate. Finally--Spot2Nite has indicated to me that they have checked all of the sites for which they secure reservations to make sure there would not be a recurrence for any future reservations made using its service. Consequently--I have changed my rating from 1-star to 4-stars due to the good follow-up communication that I received from Spot2Nite as well as its efforts to remediate the problem. (I don't believe a 5-star is warranted as the problem should not have occurred in the first place.) For those who want to read my original comments, I am leaving them below. Thank you and happy camping!
------------------------------------------------------------A terribly deceptive booking website. Not only did the booking system NOT compute the rate indicated in the site listing--but it added two(2) additional fees that were not indicated in the original listing. Furthermore--despite that the listing indicated that there would be a reservation notes section to indicate membership status in a RV club during the booking process--no such section appeared in the booking window--resulting in me not being able to qualify for the RV club membership discount at the time of booking. Caveat emptor!
March 26, 2023
Reply from Spot2Nite
Thank you for pointing out this error. We pride ourselves on accuracy and have refunded the error to match the correct rate with the discount which was displayed at booking. You may update your profile on our website to include your memberships so that they are applied for future bookings. We are available at any time during the booking process for assistance and look forward to helping travelers as needed. /Terry
Reply from Spot2Nite
Thanks for checking us out! We’re always here if you need help booking a site! See you down the road.
-Emily from Spot2Nite
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