Spot & Tango Reviews 2,437

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting that their dogs love the food and experience improved health and energy. Many appreciate the healthy, natural ingredients and the positive impact on their pets' digestion and coats. The customer service is frequently highlighted as exceptional, with people commending the personalized, prompt, and helpful responses from the team. However, some customers expressed concerns regarding the price, finding it expensive, and a few mentioned issues with order management, such as unexpected recurring orders or difficulties with cancellations and refunds. Additionally, a small number of reviewers reported that their dogs did not like the food.

What people talk about most

Product

People report positive experiences with the product. Many customers state that their dogs love the food, even... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality and healthy... See more

Price

Customers had ambiguous experiences with price. Many reviewers expressed dissatisfaction, citing unexpected... See more

Customer service

Clients share positive opinions on customer service. Many consumers praise the helpfulness and kindness of... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report being automatically... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been having trouble getting our dog to eat. We keep trying different things and nothing works. I ordered your trial just to see if it would work and she actually after the second day started eat... See more

Rated 5 out of 5 stars

My dog loves Unkibble - and she’s very picky! I love the quality ingredients! Communication, shipment timing, and logistics have all been top notch! Just when my dog is on her last couple of bowls, a... See more

Rated 5 out of 5 stars

For weeks we struggled with our 8 month old Shiba Inu because she was bored of her store bought food, and only expected biscuits for lunch and dinner. She would only eat her food after switching to ev... See more

Rated 5 out of 5 stars

Not only do my dogs love the food, but their customer service is amazing! You can text the line and you get personalized responses back from a real person who knows your dogs names. My dogs can’t wait... See more


Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

About Spot & Tango

Written by the company

Here at Spot & Tango we are on a mission to make your pet healthier and happier, simplifying your role as pet parent along the way. Put simply: we exist to create more happy days with your dog.

Since 2018, we’ve been cooking up fresh, whole ingredient meals personalized for dogs at prices humans can afford. We even created an entirely new category with UnKibble, the only Fresh Dry™ food for dogs. That’s how much we believe in the benefits of real food for our loyal companions.

Our recipes are made with only whole vegetables, fruits, grains, and meats that we’d eat too. Plus, every vet-formulated meal plan is delivered directly to your door and completely customized to your dog’s weight, age, activity level, and health goals.

Start your pup’s personalized plan today at spotandtango.com.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordering the Unkibble was easy

Ordering the Unkibble was easy. It is quite expensive but if my pup really likes it then it’s worth it to me. Healthy ingredients with no artificial flavors or things I can’t pronounce.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I have a small mix breed that is a…

I have a small mix breed that is a picky eater. She ate the food right away. The company sent nice little gifts. One was the teeth and gum chews she likes those also. Over all it has been a pleasure doing business with Spot and Tango

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

3 Frenchie Boys

I have 3 Frenchies and this is the first food the love to eat. They have less gas and the pup gum is amazing and they do not have bad breath.

February 15, 2026
Unprompted review
Rated 1 out of 5 stars

I feel horrible to write this review

I feel horrible to write this review, because my dog really loves their food. But, the company is lacking common sense. The first five orders went smooth because FedEx was the delivery company, but I still haven’t received my February delivery which comes on the 2nd every month. Been out of food for ten days now, and customer service has responded to my frustration with a new order using the same third party delivery company that didn’t make the first delivery. The reviews of this delivery company on Google and Reddit are horrid too. Same problems by everybody who uses them. We’ve scrambled with meat and rice, but our dog has real sensitive stomach and has really struggled these past two weeks. For the price they charge, you would think the service would be better. They have offered me 10% off the next three orders and have done nothing to get this months order here now. Like maybe a FedEx overnight which I know is expensive, but that’s what happens when you make mistakes like this. Food is great, but don’t let them use anybody but FedEx or UPS when ordering.

February 13, 2026
Unprompted review
Spot & Tango logo

Reply from Spot & Tango

Hello Chef,

I appreciate you taking the time to provide your honest feedback. Learning what our customers are going through helps us to understand how we can continue to improve and make the overall experience with us better. Thank you for sharing this information.

I see that our customer support team was able to reach out and discuss this further with you. Thank you for speaking with them so that we could provide a resolution for you!

If you have any other issues or questions, our team is available 7 days a week through care@spotandtango.com!

Have a wonderful week!

Rated 5 out of 5 stars

My pup Wednesday suffered for two years…

My pup Wednesday suffered for two years with hot spots, itching, weight gain, and overall energy levels. Within two weeks on Spot and Tango she was dramatically better. No more skin or tummy issues and she absolutely LOVES to eat now. We are so happy we found this food. She’s like a totally different dog now. 10/10 recommend!

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

I had a delightful chat with one of the customer services reps

I had a delightful chat with one of the customer service reps. I am new to S&T, and had a few questions. He was such a nice fellow and was very helpful. I'd been keeping my eye on S&T since they first started advertising. It's when I saw Charles from Rubydoobydo promoting S&T that I decided to try it. Charles wouldn't promote anything that isn't good for dogs.

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

I have used Spot and Tango for over 2 years

I have used Spot and Tango for 2 years. Lately I have noticed the presence of something foreign in the "unkibble". I removed this material and examined it.
It is something that looks like cardboard. I have saved some of this. Then I ignored the problem until today when I opened another new bag...and found the same thing. Gag!! I'm disgusted. What is going on with this company? Are their employees not trained enough or not "watched" or supervised? There is not excuse for this and I am not going to feed my 3 dogs cardboard. I should be reimbursed for the food. Believe me, I was not going through the food looking for something foreign. It was evident and in plain view.

February 12, 2026
Unprompted review
Spot & Tango logo

Reply from Spot & Tango

Hello Debra,

Thank you for sharing your experience with us and I apologize for the issues that you encountered with your most recent shipment. That is not how we expect your shipments to arrive as we care deeply about the consistent quality of the recipes.

We attempted to request more information from you so we could discuss this matter more, but never heard back. However, I would absolutely encourage you to reach out to our customer support team as care@spotandtango.com. We take these matters seriously, and want to be sure to provide a proper resolution for you and your pups.

Our support team is eager and willing to resolve this issue with you soon!

Rated 5 out of 5 stars

I just started with Spot & Tango

I just started with Spot & Tango, we just finished the week of transitioning
from her old food to Spot & Tango She loves her new food and can’t wait for her breakfast and dinner at night.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

My little Bear is a 6 lb mini schnauzer…

My little Bear is a 6 lb mini schnauzer and is a very picky eater, he has gone all day without eating. He went right to his Spot and Tango meaty food and didn’t lift his head till it was all gone and even ate that night. Which is unusual for him. I’m so glad I tried this which I feel is healthy for him and not that much more expensive than foods with unhealthy additives. My Little Bear is my heart so I want the b st food and care I can afford for him.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

The food is a cinch to feed our dogs

The food is a cinch to feed our dogs; not messy, not watery, & easily stored in freezer. Both I might add are picky eaters, now they almost dive into their bowls. Their poops are not odiferous and easily picked up.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great company.

So far everything has gone well with Spot and Tango. Very responsive to my requests. My dog loves the food and its easy to measure his portion with the measuring cup they provide.

February 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look