Spriggy  Reviews 

3,544
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 147 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the product and app as an incredibly easy and effective tool for families, with parents valuing strong controls like instant notifications and real-time spending tracking for peace of mind and teaching financial responsibility. The platform empowers kids with independence through their own cards, fostering valuable lessons in saving, budgeting, and earning, often with convenient, immediate money transfers. However, some people were dissatisfied with payment processing. Significant delays in funds clearing or availability after transfers were reported, and some experienced their children's cards being randomly locked, preventing purchases. App functionality problems were also mentioned, including frequent authentication requests or unreliable data usage, impacting reliability for some.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the app easy to use, navigate,... See more

Product

Consumers find the product to be a positive and effective tool for teaching children about money management,... See more

Payment

Users describe ambiguous interactions with payment, with some customers experiencing significant delays in... See more

Value for money

People report positive experiences with value for money, highlighting its effectiveness in teaching children... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use, clear interface, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... See more

Company replied

Rated 5 out of 5 stars

So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little... See more

Company replied

Rated 5 out of 5 stars

Both of my kids are spriggy motivated! We started off with the 1/2 method (half to savings, half to spendings) now they’re 25% spendings and 75% savings as they love watching their balance grow.... See more

Company replied

Rated 5 out of 5 stars

My kids and I love this card. Importantly, I once had my purse with the cards stolen. The thief tried to use the cards to buy alcohol which was blocked by Spriggy which assisted in police tracking the... See more

Company replied


Company details

  1. Payment Service
  2. Financial Consultant

About Spriggy

Written by the company

Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.

The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.

Spriggy

Written by the company

Pocket Money Made SImple
☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time

Try out Spriggy free for 30 days.

No risk free trial for you and your family.

Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,544)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

I love how user friendly it is

I love how user friendly it is. Kids love using their cards and having the responsibility for working and earning money

January 14, 2026
Unprompted review
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Reply from Spriggy

Thank you so much for your 5 star review! We're glad to hear Spriggy is helping your family.

Rated 4 out of 5 stars

Easy to use, fun and rewarding

Easy to use. Fun for my son to have it delivered I'm mail and be financially independent, whilst still supervised. He loves tapping and paying for things, he now asks questions about how much things cost and how he will have left on his card. A great way to discuss value of items. Buying generic. Vs brand names etc. I love the design on the card. It would be great to have rewards attached to his spending.

December 24, 2025
Unprompted review
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Reply from Spriggy

Thanks for taking the time to leave such thoughtful feedback! It’s wonderful to hear how Spriggy is helping your son build confidence with money while still being supervised. Those everyday spending conversations are exactly what we hope to support. We’ll also pass on your idea about rewards to our product team.

Rated 5 out of 5 stars

Love that I can check what my child is…

Love that I can check what my child is spending.

December 19, 2025
Unprompted review
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Reply from Spriggy

Thanks so much for your feedback, Aebril! We love hearing that being able to see your child’s spending is helping you feel confident and in control.

Rated 1 out of 5 stars

“Issue with processing” Their excuse

I would not recommend Spriggy Mobile to anyone.

I ordered two SIM cards and mobile plans on 26 November 2025. Payment was taken immediately and I received confirmation via SMS and in the Spriggy app, which stated the SIMs were processing and would arrive within 10 days.

They never arrived.

I contacted Spriggy support via their only advertised channel (online chat) on 8 December 2025 and was told there was a processing issue with the order — despite the fact they had taken my money and confirmed the orders. I was told the issue would be escalated and I would receive an update within 24–48 business hours.

That never happened.

As of 13 December 2025, I had received no SIM cards, no service, no refund, and no communication. I was forced to go in-store to another provider to get working services.

Taking payment and failing to supply the service, then failing to resolve it or even follow up, is unacceptable. Based on my experience, Spriggy Mobile’s customer service and order handling cannot be relied upon.

I have lodged a complaint with the Telecommunications Industry Ombudsman and am pursuing a full refund.

Avoid this service.

December 8, 2025
Unprompted review
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Reply from Spriggy

We’re really sorry to hear about the difficulties you experienced. We understand how upsetting it can be when an order doesn’t go as planned, and we truly appreciate you taking the time to share your experience. Your feedback is important and helps us continue to improve our service.

Rated 5 out of 5 stars

Recommend to everyone

I love that family members can send money for special occasions and it is so easy to use !
Always telling parents about it!

December 10, 2025
Unprompted review
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Reply from Spriggy

Thanks so much for the lovely review, Terri! We’re thrilled to hear you’re loving how easy it is for family to send gifts through Spriggy. It’s such a fun way to make special occasions even sweeter! And thank you for spreading the word, we really appreciate it. :)

Rated 5 out of 5 stars

Best ever

My son loves to use his card and is always trying to get money from jobs. It is also very easy to buy things.

December 6, 2025
Unprompted review
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Reply from Spriggy

Thanks for sharing this, Sherylene! We love hearing that your son’s getting motivated with jobs and enjoying the independence of using his card. So glad Spriggy’s making things easier for both of you! :)

Rated 5 out of 5 stars

Easy to use and track monies.

December 6, 2025
Unprompted review
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Reply from Spriggy

Thanks so much for the review, Kelly!
We’re really glad to hear Spriggy’s made it easy to use and track your kids’ money, that’s exactly what we’re here for. :)

Rated 5 out of 5 stars

Spriggy is so good

Spriggy is so good - my nieces and nephews absolutely love it, couldn't live without it. 10/10!

November 5, 2025
Unprompted review
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Reply from Spriggy

Res, we’re thrilled to hear your nieces and nephews love Spriggy and that it’s made such a big difference for them. A 10/10 from you means the world to us! 💜

Rated 5 out of 5 stars

I love being able to give my kids more…

I love being able to give my kids more independence and teach the how to budget and look after their money.

November 29, 2025
Unprompted review
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Reply from Spriggy

Thank you so much for the lovely feedback, Steph! We’re thrilled to hear Spriggy is helping your kids build independence and learn to budget and manage their money. That’s exactly what we hope to support.

Rated 5 out of 5 stars

10 out of 10 absolutely love this app…

10 out of 10 absolutely love this app my two daughters love it and the third. Can’t wait to get hers started. When she turned six kids are learning a lot of value for money and recommend it to every family and friend I have

November 19, 2025
Unprompted review
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Reply from Spriggy

Thank you so much for your review Mathew! We're glad to hear you and your daughter's are loving Spriggy.

Rated 5 out of 5 stars

Great idea.

Great idea.

November 21, 2025
Unprompted review
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Reply from Spriggy

Thanks so much, Angela! We’re glad you think so.

Rated 5 out of 5 stars

Teaches kids about money

Spriggy helps my daughter see how much she has to spend.It enables her to make purchases online with her card and gives her independence

November 13, 2025
Unprompted review
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Reply from Spriggy

Thanks so much for the lovely review! We’re really glad to hear Spriggy is helping your daughter build independence and feel confident managing her own spending.

Rated 5 out of 5 stars

Promotes my kids independence

Spriggy has been great for both of my kids who are 8 & 11. It has taught them how to manage their money, how to earn money with chores and helps them feel independent. Thanks

November 9, 2025
Unprompted review
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Reply from Spriggy

Thanks so much for sharing your experience, Shianne! We’re thrilled to hear Spriggy is helping your kids learn money management, earn with chores, and feel independent. That’s exactly what we love to see!

Rated 5 out of 5 stars

Love Spriggy!

Great way to give the kids some independence and show them the value of money and creating good spending habits.

May 12, 2025
Unprompted review
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Reply from Spriggy

Thanks so much for your kind words! We’re so glad to hear Spriggy is helping your kids gain independence and build great money habits. That’s exactly what we’re here for!

Rated 1 out of 5 stars

Extremely Disappointed

Extremely Disappointed – No Service After 15 Days
I purchased a Spriggy Mobile plan 15 days ago, and my service is still not connected. I’ve followed up multiple times, including today, only to be told yet again by a call centre operator that my request will be “sent to the operations team” and they’ll “connect the service as soon as possible.” This is the same vague promise I’ve heard repeatedly.
Last Saturday, I was told the service would be connected by Monday morning. It’s now Monday, almost noon, and nothing has changed. I called again and asked for a refund, but no one took ownership of the issue. Even when I clearly stated I was unhappy but willing to wait until Monday, no one bothered to contact me to inform me of any further delays.
This shows a complete lack of accountability, poor management, and nonexistent customer relationship practices. It feels like Spriggy Mobile is only interested in collecting the initial registration fee, with no regard for customer satisfaction or follow-up.
I strongly advise others to think twice before signing up. If this review reaches senior management, I hope they take this as a wake-up call to fix their broken processes and start treating customers with respect.

November 3, 2025
Unprompted review
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Reply from Spriggy

We’re truly sorry for the delay and the frustration this has caused, this isn’t the experience we want any of our members to have. We completely understand how disappointing it must feel to be waiting this long without clear updates, and we appreciate your patience in trying to get things resolved.
We’ve escalated this with our mobile team to ensure this is reviewed as soon as possible, and we’ll also review how your case was handled so we can improve our communication going forward. Please reach out to our Member Experience team email support@spriggy.com.au so we can prioritise getting this fixed for you.

Rated 5 out of 5 stars

Easiest way first kids to pay

October 30, 2025
Unprompted review
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Reply from Spriggy

Hi Michel, thank you so much for the lovely feedback! 💙 We’re thrilled to hear Spriggy is helping make payments easier for your kids.

Rated 5 out of 5 stars

It’s just awesome

It’s just awesome

October 28, 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Love hearing that! Thanks for the awesome feedback and for being part of the Spriggy fam. :)

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