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Spring Savings Reviews 

1,993
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,700 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how remarkably simple it is to open new savings accounts and navigate the sleek mobile application. People also deeply appreciate the very competitive interest rates and the extremely fast, seamless money transfer processes available. Users find it extremely reassuring to watch their savings grow daily through a clear and very functional dashboard interface. However, some people mentioned that interest rates were unexpectedly reduced shortly after they successfully opened their accounts. A few other people also felt that the mobile application could occasionally experience slow loading times during login.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the app is intuitive, very... See more

Application

Customers had positive experiences with the app, highlighting its simple layout, straightforward navigation,... See more

Price

Reviewers mention positive feedback about price, highlighting competitive interest rates and a smooth... See more

Payment

Customers consistently note positive experiences with payment, highlighting that deposits and withdrawals are... See more

Value for money

Reviewers highlight positive aspects of value_for_money, expressing strong satisfaction with the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to open an account and the App is brilliant. I love opening it just to see Spring the dog 😂. Deposits and withdrawals have been almost instant and you can do both within the app rather than h... See more

Company replied

Rated 5 out of 5 stars

I had a problem with my Spring Savings app that had suddenly stopped working.I managed to contact the customer helpline for some essential information. The customer service support was very positive.... See more

Rated 5 out of 5 stars

Opened a Special Edition Easy Saver which was easy to set up via App. Also easy to use link to main current account so you can add and withdraw. Decent easy access interest rate (so far) beating 'big... See more

Company replied

Rated 5 out of 5 stars

I normally prefer online to App-based products but Spring offered a good interest rate. My application was accepted quickly and there was no problem with money transfer. The App opens conveniently wi... See more

Company replied


Company details

  1. Savings Bank
  2. Bank

About Spring Savings

Written by the company

Meet Spring, your helpful new savings companion. The app that connects to your bank account to help you make the most of your money.

Safe and secure
We’re part of Paragon Bank, trusted by UK customers with over £16 billion of their savings.

FSCS protected
Your eligible savings are protected up to £120,000 by the Financial Services Compensation Scheme.

24/7 support
Get help in the app or chat to our friendly UK team during opening hours.

Your review may be used for advertising purposes.

You’re in safe hands

Spring accounts are brought to you by Paragon Bank PLC.

Spring accounts are brought to you by Paragon Bank PLC.
Your combined eligible deposits are protected up to £120,000 by the FSCS.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,993)

1,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Rates, Easy Set up

Really simple account set up and the best interest rates on the market for an easy access savings account. 3.82% at the time when my bank was only offring 2.1%. Just what I was looking for.

March 11, 2026
Spring Savings logo

Reply from Spring Savings

That’s wonderful to hear. We created Spring to help your everyday money work smarter for you, so I’m really pleased that’s coming through in your experience.

Stephanie

Rated 5 out of 5 stars

It works really well and pays a…

It works really well and pays a sensible interest rate on savings

March 6, 2026
Spring Savings logo

Reply from Spring Savings

Hi Mike, thanks so much for your positive feedback, we really appreciate it.

Stephanie

Rated 5 out of 5 stars

Good interest rate

Good interest rate, easy to deposit and withdraw.

September 25, 2025
Spring Savings logo

Reply from Spring Savings

Hi Keith, thanks so much for your positive feedback, we really appreciate it.

Stephanie

Rated 5 out of 5 stars

Highly recommended !

Been with Spring for a few months now. Everything has worked faultlessly. Unlike some stand-alone savings accounts where you often have to wait for a withdrawal to be actioned (especially over the w/e), Spring is on the Faster Payment System; payments in and out take seconds - any when.
Very good interest rate too !

October 2, 2025
Spring Savings logo

Reply from Spring Savings

Wow, thanks for the fantastic feedback - we really appreciate it.

Stephanie

Rated 5 out of 5 stars

An excellent way to have different pots

An excellent way to have different pots

September 7, 2025
Spring Savings logo

Reply from Spring Savings

We're glad to hear you're enjoying the savings pots! Thanks so much for your positive feedback, we really appreciate it.

Stephanie

Rated 5 out of 5 stars

It is so easy to use

It is so easy to use, and this is important for me as I get older.

March 2, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for the great feedback, Janette. Spring was built to make saving feel effortless, so I'm pleased that's coming through for you.

Stephanie

Rated 5 out of 5 stars

Such an easy savings app

Such an easy savings app! Easy to transfer money and link accounts, would highly recommend!

February 3, 2026
Spring Savings logo

Reply from Spring Savings

Wow, thanks for the amazing feedback and recommendation.

Stephanie

Rated 5 out of 5 stars

Fantastic app

Fantastic app, really user-friendly and easy to use. I over my account when they were offering an amazing interest rate, however they have now loaded it. I have got a higher rate paying account elsewhere, however I was still retain money in Spring because of its ease of use and clear information. It doesn’t bombard you with a bit of useless information, the app allows you to select the information you want to see.

January 8, 2026
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Reply from Spring Savings

Thank you for your honest review, Elizabeth. We’re really glad you chose to save with us, and I completely understand that it can feel disappointing when a variable rate changes soon after opening an account. I hope features like Savings Pots, automated saving, and penalty‑free withdrawals continue to support your savings goals, and we’re here if you ever need anything.

Stephanie

Rated 1 out of 5 stars

Terrible interest rate at 3.75 … Chase bank 4.50

We open an account and then they dropped the rate to 3.75 when it was 4.11 . It’s a shame as very easy to use account. Even tesco bank pays 4.00 so. We have taken all of are money out. You have Chase bank paying 4.50 . Seems like these new bank accounts. Once got your money, they drop the rate and don’t care

March 2, 2026
Unprompted review
Spring Savings logo

Reply from Spring Savings

Hello, thanks for taking the time to leave a review.

We're sorry that our new interest rate is no longer competitive enough for you. Our Easy Access saver is a variable rate product, which means we can amend our interest rate at any time.

We always let our customers know at least 14 days before the interest rate is reducing, or on the day if this is going to increase.

We hope to see you again in the future, but if not we wish you all the best with your savings journey!

Rated 5 out of 5 stars

Easy to open account and to transfer…

Easy to open account and to transfer money.
Only dissapointing thing was within a week of opening the account the rate dropped

February 15, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for your honest review, Edward. I completely understand that it can feel disappointing when a variable rate changes soon after opening an account. We always make sure to let customers know 14 days in advance of any decrease, and on the day of any increase, so you’re always kept informed. I hope features like Savings Pots, automated saving, and penalty‑free withdrawals continue to support your savings goals.

Stephanie

Rated 5 out of 5 stars

Very easy to set up

Very easy to set up, had them a couple of months now haven’t come across any issues good interest rate and app is easy to use and clutter free

January 15, 2026
Spring Savings logo

Reply from Spring Savings

Thanks for the wonderful review, Rohan.

Stephanie

Rated 4 out of 5 stars

Easy to set up easy to use only thing I…

Easy to set up easy to use only thing I would like that would of made it 5 is if you were more well known advertised and if when you ask your bank if they have heard of you they can confirm mine didn't:)

February 22, 2026
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Reply from Spring Savings

Thanks so much for your review, Corrina - I'm pleased to hear everything was easy to set up and use. I totally understand your point about being more well‑known, we're working hard on building our brand so that next time your bank will recognise us straight away. Thanks again for the feedback, it genuinely helps us improve!

Stephanie

Rated 4 out of 5 stars

I like this bank and the staff is very…

I like this bank and the staff is very helpful and quick to respond if there's a query. It's easy to navigate the site and fairly straightforward. My mum has an account too which I help her to manage and the only problem is, that I have to uninstall the app and reinstall to login to the two different accounts. After speaking to the team, there seems to be no other way, even if I use a different device, it seems to know I'm already logged in. I wanted the two accounts to be visible and accessable on one login, like it is with another bank we're both with, so hopefully this can be possible at some point. Otherwise, we're both happy with this bank.

September 28, 2025
Spring Savings logo

Reply from Spring Savings

Thanks so much for your lovely review, Wendy — we really appreciate you sharing your feedback, as it genuinely helps us improve. Thanks again to both you and your mum for banking with us.

Stephanie

Rated 5 out of 5 stars

So far fantastic

So far fantastic. I saw other reviews only negative feedback being the time taken to log in but to be honest, i have found this to be not too dissimilar to other app based banks. I am yet tp withdraw from my account to judge this process but as for a simple to use and competitive rates, I would recommend this as an investment bank that works in hand with your current account.
I will update once I withdraw some of my cash, as I have had issues doing this with a rival bank and hope this is much easier with Spring.

February 18, 2026
Spring Savings logo

Reply from Spring Savings

Thank you for your positive feedback, David. I'm really pleased to hear that your experience has been great so far. You should also find that the withdrawal process is just as straightforward. If you need anything at all we're here to help.

Stephanie

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