Customer service live chat and support refuse to respond to complain. Withdrawal delay for weeks. People should be cautious about this broker not reliable
Company replied
Location
Switch location205, Arch. Makarios Avenue,, Victory House, 5th Floor, 3030 Limassol, CY
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See what reviewers are saying
This platform had really been doing well in terms of trade analysis and trade entry which has help boost my account from 760dolls to 1200 dolls within 13 days of trading experience with them . Thank S... See more
Company replied
Awful company, had a business relationship with two financial traders who turned out to be repeat & habitual scammers. Showed no remorse when I raised issue with them that I had been scammed and c... See more
you can't underestimate how important security is when speaking of online trading. I am a very Anxious person about data and date and privacy protection, but still, I really wanted to trade commodit... See more
Company replied
Company details
Written by the company
Immediate Access to Global Markets
Contact info
205, Arch. Makarios Avenue,, Victory House, 5th Floor, 3030, Limassol, Cyprus
- +357 25260333
3.3
Average
77 reviews
Replied to 29% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Withdrawal Delay
Customer service live chat and support refuse to respond to complain. Withdrawal delay for weeks. People should be cautious about this broker not reliable
April 29, 2026
Unprompted review
Reply from SquaredFinancial - Headquarters
Hello Raph, thank you for raising this, we hear you and we want to address it directly. A withdrawal delayed for weeks with no response from our support team is not the standard we hold ourselves to, and we sincerely apologize that this has been your experience.
We are pleased to let you know that the technical issue which affected our platform, including withdrawal processing has now been fully resolved.
Our team is actively working through all pending cases, and withdrawals are being processed as a priority. We appreciate your patience and we are committed to making this right.
SquaredFinancial Team
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Awesome broker
Awesome broker. With Squaredfinacial, you will never trade alone
February 3, 2026
Unprompted review
Started on regular square pro account…
Started on regular square pro account…
Started on regular square pro account (not sure why its called 'pro', I think its a bit misleading in the name), then when I managed to trade in profit for 2 concecutive months, went on to Square elite. That one has a depo requirement, but its very much worth it.
Without Elite acc, its possible to profit, and I did it, but I would say if you're scalping, its almost 2 times harder in the long run
November 14, 2025
Unprompted review
Can't believe I fell for Squared…
Can't believe I fell for Squared Financial's hype. Deposited a grand, traded a bit, and now I can't withdraw a dime, says under review forever. Feels like indirect theft, and their support is useless, just bots repeating nonsense.
January 7, 2026
Unprompted review
Squared Financial claims FSA regulation…
Squared Financial claims FSA regulation but I found no proof. Spreads randomly widened during trades, costing me hundreds. They ignored my complaint and now my account is locked.
January 7, 2026
Unprompted review
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Scam Alert
Awful company, had a business relationship with two financial traders who turned out to be repeat & habitual scammers. Showed no remorse when I raised issue with them that I had been scammed and continued to allow these individuals to operate within their platform.
Also not FCA regulated so not covered by UK law & banks do not help.
Approach with extreme caution
April 14, 2025
limited pairs available
Add more useful pairs to your platform it’s too limited. But keep up your exchange rate deposit and withdrawal policy. The 1k to 1$ exchange policy is a welcomed development 👏.
December 16, 2024
It's the right place to trade
November 11, 2025
Evil of social Trading providers.
Evil of social Trading providers.
The experience with the social traders are terrible. They seem not careful about the investment of the fellow traders that trust them.
October 27, 2025
Reply from SquaredFinancial - Headquarters
Dear Abel Olufemi Famodu,
Thank you for taking the time to share your feedback. We have looked into your case and understand that your frustration stems from the performance of our social trading service, specifically regarding an expectation that a risk management feature did not function as you anticipated.
We want to take this opportunity to gently remind all our clients that all trading, including social trading, carries inherent risk. The value of investments can go down as well as up, and past performance is not a reliable indicator of future results. Therefore, we strongly recommend carefully selecting a copy trading provider.
If you would like more clarification on your case, please get in touch with us.
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I notice that there are ways in which people should be withdrawing other brokers method of withdraw is not as hard as square broker, like IBAN IFSC, recipient bank and others
Your withdrawal system is too complex
October 15, 2025
Reply from SquaredFinancial - Headquarters
Hey there, Isaiah Olufemi Oyedele.
Thank you for your honest feedback regarding our withdrawal procedure. The primary reason for these specific details is security and precision. To ensure your funds are transferred securely and reach your bank account without any errors or delays, we require accurate, standardized banking information. This verification process helps prevent fraud and misdirected payments, ensuring compliance with international financial regulations and safeguarding your assets.
If you need any help with your withdrawal, please get in touch with our support team.
Reply from SquaredFinancial - Headquarters
Hi Cecilia Owoeye,
Thank you so much for the appreciation of our work! It means a lot to us!
We work hard to make sure all the clients are satisfied with our services, and it is really great to receive feedback like yours.
Please remember that our client support is always there to assist you in resolving any issues. Happy trading!
Reply from SquaredFinancial - Headquarters
Greetings Rashid Payan,
Thank you for taking the time to share your experience with us.
We are delighted to know that our support team stood out to you and was able to provide the level of service you expected. Client care is a core value at SquaredFinancial, and we work continuously to ensure that our team delivers timely and effective assistance.
We also appreciate your constructive remarks regarding spreads and the dynamic leverage system. Your feedback helps us to evaluate and refine our services in order to provide a more efficient trading environment. We are pleased to hear that overall your experience has been positive, and we remain committed to building on that trust.
Wishing you continued success in trading!
Reply from SquaredFinancial - Headquarters
Hello Andy Trohear.
Thanks for your lovely feedback! We are very glad to hear that you had a positive experience with our customer support. Effective communication is at the top of our priorities, because we understand that it's crucial to put client satisfaction first.
Remember, if you need any help, contact us - we've got your back!
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Reply from SquaredFinancial - Headquarters
Hi there Uche Obasi, and thank you for the great feedback! We’re thrilled to hear you’re enjoying our crypto CFD offering, including the latest meme coins.
At SquaredFinancial, we’re committed to staying ahead of the curve and giving traders access to the assets they care about most. There are many more interesting assets to come.
Keep exploring the markets, and we’ll keep expanding your options!
Reply from SquaredFinancial - Headquarters
Dear Rasheed Pedelty,
We sincerely apologize for the initial inconvenience you faced with your deposit. Technical issues can sometimes cause delays, and we’re glad to hear that the matter was resolved promptly, and your funds were credited correctly.
We continuously work to improve our systems to ensure smooth and reliable transactions. If you ever encounter any issues in the future, please don’t hesitate to reach out to our support team
This is a good opportunity
This is a good opportunity, and extra income that continuesly benefits on it for unlimited.
July 21, 2025
Reply from SquaredFinancial - Headquarters
Hello Khadija Idris,
We’re passionate about helping our clients unlock continuous growth and income streams. Thank you for recognizing that.
If you’re excited about the possibilities, imagine what our Premium Program could do for you: exclusive tools, tailored strategies, and VIP support designed to maximize your returns, day after day. You can find more details right here: sqfin.sc/premium-program/
If you have any questions, please don't hesitate to contact us.
It's awesome trading with squared…
It's awesome trading with squared excellent lecture, in-house simplified strategy and on time response
July 16, 2025
Reply from SquaredFinancial - Headquarters
Hello Obhaziota Etang,
Thank you for your kind words. It's wonderful to hear that you found use in our educational materials. Our team works hard to make sure we provide effective education and equip our traders with skills that they can utilize in their trading.
We also appreciate your positive remark about our support. If you require any assistance, please don't hesitate to contact us. We are happy to help.
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Problems
I have sent all the documents to confirm the account, I have been going on for weeks and every time they ask for something else. I have accounts in different brokers regulated UK or Cyprus, I know well what documents to send, however it seems like a persecution from their part as every time they ask for a new one
July 7, 2025
Reply from SquaredFinancial - Headquarters
Dear lollopollo,
Thank you for reaching out and sharing your concerns. We understand that the verification process can sometimes be frustrating, and we sincerely apologize for any inconvenience this may cause.
Please be assured that our team is working diligently to review your documents in accordance with regulatory requirements. Each case is handled with the utmost care to ensure the security and integrity of all client accounts.
Your situation is currently being reviewed internally, and we appreciate your patience as we work toward a resolution. If you have any further questions, our support team remains available to assist you.
Reply from SquaredFinancial - Headquarters
Hello Cindy Lee Taron Warries,
Thanks for your positive feedback.
It's great to hear about your positive experience with our team. We strive to provide excellent service and clear communication, so it's gratifying to know we've met your expectations.
If there's anything else we can assist you with, please don't hesitate to reach out.
They don't respect the rules
Account 571630 (for Trustpilot and Squared Financial to verify that my feedback is genuine).
I have sent all the supporting documentation to be reclassified as an elective professional.
I specify that I have met all the required characteristics but they refuse (as they should since the rules are set by the regulator, not the broker)
July 7, 2025
Reply from SquaredFinancial - Headquarters
Dear maxccccc,
We are sorry to hear that your experience with us has not met your expectations.
We understand the importance of your request and want to assure you that our team follows strict regulatory guidelines when reviewing such classifications. Be assured that your situation is being handled internally with the necessary attention. But if you have any further questions, our support team remains available to assist you.
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