First, you can never speak to a support person; everything is done through their AI. Their AI provides inaccurate and frankly false information. AI said I would get legally compliant paperwork and a... See more
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See what reviewers are saying
It's great having a service like squabble available. The reality is that regular law firms won't handle small claims court type cases. And figuring out the paperwork is a time-consuming hassle. Once s... See more
Squabble made the process of filing my case in Small Claims court simple, quick, and easy. Additionally, when the defendant wanted to settle the case, Squabble helped me with submitting my Request... See more
Company replied
Squabble doesn’t provide any support, and I can’t find any way to contact the company for assistance. I’ve already spent around $350, and now they can’t serve the defendant because the correct address... See more
Company details
Written by the company
Unpaid accounts receivable at your business? Does someone owe you money? Claim what is rightfully yours with Squabble's nationwide small claims filing and notice platform. You answer basic questions about your case for five minutes; we take care of the rest until your day in court or your defendant settles. If your claim is filed incorrectly, your fee is returned. Now with enhanced, immediate chat support from your My Squabbles portal and Priority Escalation for urgent matters. Attorney founded and run. 99.1% User Satisfaction Rate. Questions? Just ask. Need more info? Watch a quick video: https://www.youtube.com/watch?v=PwtFzxxt61I
Contact info
United States
- info@squabbleapp.com
- squabbleapp.com
2.6
Poor
174 reviews
Replied to 62% of negative reviews
Typically takes over 1 month to reply
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Reply from Squabble
Jonathan,
You submitted your case to us on January 30th. Your case paperwork was prepared on Feb 5th and once it was reviewed by our team it was filed and accepted by the court on Feb 8th and you were assigned a case number with the court.
It looks like there may have been an issue with serving the defendant. In your court jurisdiction they do not provide a court date/time until the defendant has been served and the courts do not communicate directly with us in this case, as we file the court paperwork on your behalf and all court communications happen by physical mail from the court directly to you at that point.
If you have any feedback you can provide us about your court filed and accepted case or any experiences you had with your local court itself that might be helpful for us to know - please let us know!
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could not serve the person i was suing…
could not serve the person i was suing in small claims court and could not get in touch with anyone at squabble to discuss
October 17, 2022
Reply from Squabble
Elizabeth,
You submitted your case to us on March 1st. Your case paperwork was prepared on March 2nd and once it was reviewed by our team it was filed and accepted by the court on March 3rd and you were assigned a case number with the court.
We immediately submitted your order for service of process on March 3rd. Service was attempted 4 times between that order on March 3rd until the final attempt in April.
Unfortunately, if the defendant cannot be located our process server will not be able to complete the service of process.
In your jurisdiction the local court does not assign a court date and time until service of process is completed. The reason is because there are cases where the defendant simply cannot be found. The only remedy to this is to continue to hire process servers which can become more costly. You can also arrange attempts to serve the defendant by your own means. This would involve asking any third party other than yourself to try to locate, serve the paperwork and complete the necessary court affidavit.
Unfortunately, this is just one of the complexities of filing a case. Statistically, there is a 50% chance of successfully (and properly) serving a defendant yourself. By using a professional service of process company those chances increase to nearly 80% on average.
Some defendants just don't want to be served and will do anything to avoid it. In other cases the defendant has simply relocated which would require you to come up with more creative means to try to locate them first.
We are sorry the defendant in your case could not be located.
Well ur server couldn't find the…
Well ur server couldn't find the plantiff that was it. No other option in a small town zip lost my money sorry. Blah blah blah
June 1, 2023
Reply from Squabble
Kenneth,
The process server indeed was not able to locate the defendant. They spoke with the property manager and they indicated they have no knowledge of a resident by the defendant's name.
Service of process can be difficult for some defendants. We had recommended that you still appear at your court hearing. The process server provided an affidavit that attested to the attempts made. Sometimes the judge may allow alternate service by mail. However, in this case it seems like that would not have been an option as it was indicated the defendant likely does not reside there.
In this case you would have to ask the court for a continuance to allow more time to serve the defendant. This would have required you to look into where the defendant can by physically located.
Worst company I ever had to deal with…
Worst company I ever had to deal with right before my court date they couldn’t find or serve the other person no communication from them no response to me email once you pay them that’s it no help go to proper lawyer and forget these scammers.
June 3, 2023
Reply from Squabble
Bejai,
On April 24th you submitted your case to us. On April 25th we prepared and filed your court paperwork with the court. The accepted your case on May 10th and you were assigned a case number and court date and time which was June 27th.
We immediately submitted your order for service of process on April 25th. Service was attempted 4 times between that order on April 25th and final attempts throughout May.
The only remedy to this is to continue to hire process servers which can become more costly. You can also arrange attempts to serve the defendant by your own means. This would involve asking any third party other than yourself to try to locate, serve the paperwork and complete the necessary court affidavit.
Unfortunately, this is just one of the complexities of filing a case. Statistically, there is a 50% chance of successfully (and properly) serving a defendant yourself. By using a professional service of process company those chances increase to nearly 80% on average.
Some defendants just don't want to be served and will do anything to avoid it. In other cases the defendant has simply relocated which would require you to come up with more creative means to try to locate them first.
We are sorry the defendant in your case could not be located.
No phone contact
No phone contact, no follow up, two individuals cannot be sued. No confirmations of serving summons, hardly any interactions
Yes, perhaps the filing of the complaint was accurate, but when asked to retract the filing and issue refund of the summons.. nothing happened, thereby me paying for service, not done.
There definitely can be a charge for additional help, as needs arise, benefitting both.
Becomes annoying to learn issues after the fact of paying.
Certainly lots of room for improvement and customer retention
July 6, 2023
Reply from Squabble
Abdul,
You are correct. We don't have any advertised customer support phone number. The reason for that is quite literally because we cannot legally be in a position to offer any specific legal advice because we are simply a service to help you navigate the process of correctly filing your court paperwork and ordering service of process. These are the two biggest hurdles in starting your case.
We do provide an extensive Triple-Check guarantee of your filing to ensure the court does not reject it and the address on file for the defendant appears to be correct using all known information.
When anything comes up that needs attention we communicate by email as well as make direct calls to you to rectify any issues.
Fortunately, in your case there were no issues. In fact, you submitted your case to us on February 14th and it was filed that same day. The court accepted your case without any issues on February 21st and you were assigned a case number, court date of April 17th, time and location.
We placed the order for service of process on the morning of March 2nd and the defendant was successfully served and the court was notified of that completed service that very same day later in the evening. That was particularly unique in that we don't always submit the orders and see it completed that very same day! That is always something we always love to see when it happens!
It was so quick that it's possible you may have mixed up or missed the notification by email. In either case, our website provides the latest status of your case and the court date, time and location once it is available. In your jurisdiction the court assigned all of this when they accepted it on February 21st!
We hope you had a successful day in court last April! If you have any feedback in regards to our court filing or service of process - please let us know!
I see you mentioned that only one defendant can be sued. This is something we expect to add to our services soon, however, we do clearly indicate that we only support one defendant. This primarily has to do with the additional costs and complexity of these cases. Requests such as this is greatly appreciated and considered!
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Worst experience
Worst experience! Poor communication, misfiled my case, TWICE, statute of limitations ran out & I lost my chance to pursue my case because of squabble. Have all my requests in writing for communication & a supervisor. Save your money & your case. DO NOT USE THIS COMPANY! If there were less stars I’d rate it lower. Update: They filed & did not put the owners name on the service order, (which I provided). Asked so many times for updates & a call because they were not getting it done. I have copies of all of the unanswered correspondence if anyone’s interested. Also there’s other people on here who had the same experience! Judge sent my case back because it wasn’t filed correctly! DONT USE THIS COMPANY!
March 12, 2023
Reply from Squabble
Stacie,
While most small claims in California have a statute of limitations of 2 years, your property damage claim has a statute of limitation of 3 years. Additionally, your claim states the incident occurred in March of 2022 which would put you out in front of either of those limitations.
Your case was filed and the defendant's registered agent was successfully served. The court accepted your case and provided a court date, time and location (which happened to be a virtual court hearing via Zoom)
Reply from Squabble
Jorge,
You case was successfully filed and accepted with the court. Once the court accepted your case you were provided a case number, court date and time. In your case it was a virtual court hearing (done via Zoom or similar).
I can see your defendant was properly served and I can see our triple check process before filing your case caught an issue with the defendant's address which we were able to communicate with you on and get resolved.
Your case was properly filed and the defendant was successfully served. Since this is a court date that has already passed (set for this past August) I am concerned the outcome of your case did not go as hoped.
If you have any specific feedback you can provide us in relation to your court filing and service of process to the defendant please let us know!
I have filed a case with Squabble…
I have filed a case with Squabble several months ago and I haven't heard back about it despite several requests by email.
October 16, 2023
Reply from Squabble
Desmond,
You submitted your case to us on March 30th. Your case paperwork was prepared on March 5th and once it was reviewed by our team it was filed and accepted by the court on March 6th and you were assigned a case number with the court.
We immediately submitted your order for service of process on March 6th. Service was attempted 4 times between that order on March 6th until the final attempts in April.
Unfortunately, if the defendant cannot be located our process server will not be able to complete the service of process.
In your jurisdiction the local court does not assign a court date and time until service of process is completed. The reason is because there are cases where the defendant simply cannot be found. The only remedy to this is to continue to hire process servers which can become more costly. You can also arrange attempts to serve the defendant by your own means. This would involve asking any third party other than yourself to try to locate, serve the paperwork and complete the necessary court affidavit.
Unfortunately, this is just one of the complexities of filing a case. Statistically, there is a 50% chance of successfully (and properly) serving a defendant yourself. By using a professional service of process company those chances increase to nearly 80% on average.
Some defendants just don't want to be served and will do anything to avoid it. In other cases the defendant has simply relocated which would require you to come up with more creative means to try to locate them first.
We are sorry the defendant in your case could not be located.
Small claim follow up
Your team at Squabble has not done a good job overall. Nobody has followed up with the court day.
September 14, 2023
Reply from Squabble
Thanks Luis!
In your jurisdiction the court assigns your court date and time after service of process is complete - which on your case was successfully done! We don't have that information since we file all paperwork on your behalf and the court corresponds by mail directly to you.
Your case number which has already been assigned and is available on your case status page on the "My Squabbles" section is #CC2023155643. Service of Process is already complete which was required to get a court date. Please contact the courts at (602) 372-3400 to request a court date/time.
Thank you for using Squabble and taking the time to leave your feedback!
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I think It's a misleading service
I think It's a misleading service. Very little assistance or explanation of services targeted at people like myself who are unsure how to navigate the legal system.
October 16, 2022
Reply from Squabble
Chris,
You submitted your case to us on November 16th of last year. We prepared your court paperwork on November 17th and after our team reviewed it we filed it with the courts on November 22nd. Your jurisdiction requires the court filing to by physically filed (versus electronic). The court accepted your case on December 6th and you were assigned a case number.
On December 9th we placed your order for service of process (to serve the defendant the paperwork). After several attempts the process server was able to physically serve the defendant on or before December 24th (which is when we received notification). The courts were notified of that successful service on that same day.
In your jurisdiction a court date and time is not provided until they receive proper notice accompanied by the proper court affidavits that service of process was completed. The court then communicates directly with you on your court date/time by mail. We don't receive that because we have to file all paperwork on your behalf.
Squabble is a service that is intended for people who are unsure how to navigate the overly complex and time consuming small claims legal system themselves. Once you received your court date and time all you need to do is show up. Many cases are won simply because the defendant never shows up.
We hope you had the outcome you were looking for on your day in court and we are happy to have helped take care of all of the intricacies for you to get that in place.
If you have any feedback on the successful court filing or successful service of process on your case that you feel would be beneficial to us - please let us know!
Little to no communication
Little to no communication. Still waiting on things. Can't get ahold of a person. Probably won't use again.
October 16, 2023
Reply from Squabble
Walter,
You submitted your case to us on August 1st. Your case paperwork was prepared on August 8th and once it was reviewed by our team it was filed and accepted by the court on March 8th and March 9th respectively. You were assigned a case number with the court.
We submitted your order for service of process on August 15th. Service was attempted 4 times between that order on August 15th until the final attempts in September.
Unfortunately, if the defendant cannot be located our process server will not be able to complete the service of process.
In your jurisdiction the local court does not assign a court date and time until service of process is completed. The reason is because there are cases where the defendant simply cannot be found. The only remedy to this is to continue to hire process servers which can become more costly. You can also arrange attempts to serve the defendant by your own means. This would involve asking any third party other than yourself to try to locate, serve the paperwork and complete the necessary court affidavit.
Unfortunately, this is just one of the complexities of filing a case. Statistically, there is a 50% chance of successfully (and properly) serving a defendant yourself. By using a professional service of process company those chances increase to nearly 80% on average.
Some defendants just don't want to be served and will do anything to avoid it. In other cases the defendant has simply relocated which would require you to come up with more creative means to try to locate them first.
We are sorry the defendant in your case could not be located.
Never again. File it yourself
Originally it was great . Until I went to court yesterday and found out they improperly served the defendant . My case was delayed . Of course now no reply from squabble! It’s like being damaged all over again like the guy I sued. Don’t expect them to reply as they don’t. They should not be allowed to file small claims if they don’t know local rules of the court and property services update .. not only did they serve improperly 2x now I find out after 6 months , 3 court hearings , mediation and about to go to trial that the paperwork I submitted to squabble , squabble decided to not include the names of the owners just the business which is not what I requested . It caused my case to be dismissed. This company should be out of business like the electrician that stole from us . Squabble doesn’t return calls or emails and no NOTHING about Illinois Law. Don’t waste your time or money . Thankfully my bank reversed the charges but it doesn’t help my case having to start all over again!!!!!!!
October 14, 2023
Reply from Squabble
Thanks Kari!
We hope you have a successful day in court on November 1st!
We look forward to handling all of your future small claims cases!
Thank you for using Squabble and taking the time to leave your feedback!
Nothing is being done
Nothing is being done. And when email for a status update I have been given inaccurate information twice. The "Service of Process fee" has not been paid and so my filling has been in limbo for over a month now. And when email to I ask for this to be taken care of I now receive no answers to my emails.
October 11, 2023
Reply from Squabble
Ken,
Your case was successfully filed with the court. We forwarded service of process on your case (to serve the defendant the paperwork) to the sheriff's department on October 4th.
I am currently reaching out to determine if we can get an update from them on it or if it's something you will have to handle since the case was filed on your behalf.
If the sherrif's department is able to successfully serve the defendant the court will assign you a court date and time. Currently, you only have a court case number. Once they assign that court date/time they will mail you that information.
I'll respond here once I have a bit more information for you.
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A child could have done better
you had a UPS employee sign my proof of service. The judge disallowed it. You're a fraud my friend
October 5, 2023
Reply from Squabble
Leon,
Unfortunately the address on file for the electric bike company you were filing a case against is located in a UPS Store where that company most likely rents out a mailbox.
The address it was served to is the same address the company advertises, the same address you indicated and is the same address that is the registered agent on file for their company with the state of California.
The is the only location we could serve the paperwork to. The process server also mailed a copy of the paperwork to the same address. I assume the UPS store (who accepted the service) forwarded the documents to their customer as well.
To remedy this situation a court continuance would have been filed allowing you more time to find some creative means to locate where the owner(s) of the electric bike company is actually located.
I hope the courts helped you accomplish that while you were present.
We wish you good luck finding the defendants actual place of business. It might be worth inquiring with the court on the fact that the address it was served to is the registered agent for service of process for their company in the state of California.
Your review makes it seem as if some random UPS truck driver signed for it. It was indeed an employee that resided at that address which is the registered agent of service of process and their client.
Again, this information needs to be clearly stated to the court and/or you need to find a way to locate the owner(s).
Terrible app. Zero help from support.
Terrible app. Customer service is zero stars. They take your money and provide zero support.
Response: it’s amazing how you can reply to my review in less than 24 hours but your company provides zero customer service to us. Do not justify your actions of providing poor service, train your team better.
December 29, 2022
Reply from Squabble
Wahid,
You submitted your case to us on February 24th. We prepared your court paperwork and after our team reviewed it we filed it with the courts on March 1st. The court accepted your case on March 3rd and you were assigned a case number, court date of April 18th, time and location.
Immediately on March 3rd we placed your order for service of process (to serve the defendant the paperwork). The process server was able to physically serve the defendant on or before March 18th (which is when we received notification). This was particularly helpful in your case because if there were any issues serving the defendant it could have resulted in a continuance of your case or the possibility that the defendant simply cannot be found. The upcoming court date, after all, was only a month away.
Squabble is a service that is intended for people who are unsure how to navigate the overly complex and time consuming small claims legal system themselves. Once you received your court date and time all you need to do is show up. Many cases are won simply because the defendant never shows up.
We hope you had the outcome you were looking for on your day in court and we are happy to have helped take care of all of the intricacies for you to get that in place.
If you have any feedback on the successful court filing or successful service of process on your case that you feel would be beneficial to us - please let us know!
My experience was not so good we tried…
My experience was not so good we tried to serve the defendant once couldn’t find them, but then they just cut me off after that, instead of trying on a second attempt, which I approved.
September 26, 2023
Reply from Squabble
Sam,
Unfortunately we were not able to serve the defendant. The process server tried a total of 6 times (which is 2 more than we contract them to do) and filed an affidavit attesting to the fact that the defendant was avoiding service.
In matters like this the two courses of action would be to ask the judge to allow for alternative service by mail and/or get a continuance.
I hope you were able to accomplish that and have your day in court!
I'm sorry the defendant could be served. It's difficult when they avoid process of service.
I would give zero stars if I could
I would give zero stars if I could. Once I paid my money, I never reached a human again. I paid for the deluxe package that included paralegal support. I never received any support and no response to countless calls and emails. ABSOLUTELY TERRIBLE service. A complete scam!
Response:
It's amazing that you responded to this review within 24 hours but I still have at least 10 open tickets that were never responded to. Yes, the case was filed but I paid a premium for a paralegal support and every question that I asked after the initial filing process was never responded to. In addition, the venue was wrong and I had to argue to not have the case thrown out completely by the judge. I reached out several more times and got no support or response from your company. I stand by my one star review. You don't deserve to even be in business.
January 31, 2023
Reply from Squabble
Stacey,
You filed your case with us on Feb 7th. Your case was filed and accepted by the court on Feb 8th. We placed your order for service of process on Feb 8th immediately after the court officially accepted your case. The defendant was successfully served on or before Feb 13th.
This is particularly fast in that we were able to get your case filed and accepted the next day and the defendant was served in one week or less. This is partially attributed to the fact that your case was overseen by a more senior paralegal on our legal team who is also overseen by independent attorneys.
You were assigned a case number, court date (of May 31st), court time and location.
Any feedback you can provide regarding your court accepted filing and service of process would be helpful.
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DO NOT USE THIS SERVICE!
They failed to file the case with the court. This was verified by the judge & a paralegal. They respond to all email with an auto generated apology that reads in part.
We recognize and apologize that it's been a bit too long since you have heard from our team. We are experiencing higher than normal volumes of service requests right now.
Chase refunded their charge agreeing that they did not provide the service. It is a scam & nothing more. Hire a paralegal, cost the same.
Regardless of their claims, the judge refused the case citing they did not file properly with the court. They ask me to communicate with them but they have no number & send auto-generated replies. Cannot talk to a person. Read the litany of complaints about this SCAM. I did not get a refund from my credit card company for no reason. Nice try!
February 14, 2023
Reply from Squabble
William,
You submitted your claim to us on February 15th. Your case was successfully filed with the court on March 2nd and the court officially accepted your court filing on March 3rd. The court provided a case number, court date and time.
I can also see that the defendant was successfully served on or before March 7th - well before your May 31st court date. This is great in that it was particularly fast and the fact that sometimes serving the defendant can be a challenge.
If you have any specific feedback you can provide us in relation to your court filed and court accepted paperwork please let us know!
They don’t respond in a timely manner
They don’t respond in a timely manner. I still can’t submit any court filings electronically because they have not provided me with the log in information
September 1, 2023
Reply from Squabble
Dion,
Your case was already filed and accepted by the court. You submitted your case to us on July 24th. We had the case filed and accepted by the court on August 2nd. The filing was particularly fast because your local court system provides for electronic filing versus in-person or physical mail. We electronically filed everything with the court on your behalf as that is one of the key benefits of our service.
Your court date was scheduled for this upcoming November 3rd. It's a virtual court hearing done via Zoom. You can contact or visit your court's website for information and instructions for attending your upcoming hearing.
We wish you the best of luck on your upcoming court case!
Extremely misleading and 0 support
Extremely misleading.
I'm a business and they advised their expected cost based on their analysis of local law.
Turns out I couldn't use anything they provided for me as I needed an attorney to represent me b/c I was an LLC (so, i couldn't do a pro se case period -- total waste of money).
They refused to give me a refund and refused to further discuss the matter.
Will never use them again.
February 15, 2023
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