squareone.ca Reviews 49

Five separate requests for a "call back in 30 minutes". No call back. Not a single one. How can you sell insurance if you promise a call back in 30 minutes, on three separate days, and give no call back? I still would like a call back to settle a new car insurance quote. I am reluctant to post my phone number here on this forum though.

Daniel,
I will gladly delete subjective details about Square One Insurance, as the company is fundamentally strong.

I genuinely believe SQ1 has the potential to be exceptional.

I say this respectfully - I am almost shocked by the response you gave to my public plea for consideration.

If you reread my prior post, I was already experiencing a hard time with SQ1. Due to what could be viewed as a misunderstanding.

But, if the CEO inadvertently states that a solution to my medical accommodations request is invalid, or not plausible. What does this mean?

Would you be open to having a "pre" mediation meeting, before I spend money? Or, would you prefer to negotiate at the HRT mediation meeting?

I really do believe you may not fully comprehend how a simple "check mark" could eliminate a negative review, and could actually become a positive corporate image.

Michael (Miguel) Barahona

I've been waiting 4 months for a resolution on a claim. It is something that is covered, and at no point do I get phone calls or emails back. I just want this resolved. I'm going with a different company when my policy is up for renewal. But under no circumstances is this a company one should deal with.

By the way I did call you. Your voice mail said I would get a call back by the end of the day. I called first thing in the morning. No call back. Still waiting for the call back. Great way to try to win a customer over.

I have now been on hold for 37 minutes and still nobody is taking my call. All I am trying to do is finalize my application for a car policy and apparently there was an issue needing resolution first. Is anyone there?

I have had a home insurance policy with SquareOne since 2019. I have never made a claim with them. I just called today to update them that I am refinancing my mortgage and I require a property insurance binder/certificate for my new lender.

They said that my policy now needed to be reviewed and that my policy will increase by over $2000 per year which is over a 100% increase as I currently pay almost $1,800 per annum.

I asked to speak to the employees manager as this is totally outrageous. She wasn't able to connect me to her manager as this isn't an option. She did say I should expect a call from her manager and unsurprisingly I have yet to hear from them.

I will be cancelling my policy with them as this is totally ludicrous and this is certainly a company, I never want to deal with again based on the customer service I have experienced. I've been with them for 5 years with no claims and this is how they treat loyal customers.

Thanks.
Patrick

The reviews of this Insurance company deceived me into buying their policy. I wish there was negative star review. They are the most dishonest Insurance Company I have seen so far. They Issued me a 30 day car Insurance policy and charged me 2 months premium ahead pending checking Insurance my experience. They asked me to bring insurance experience from previous Insurance provider and I provided it with clean record. Now after I used their Insurance for couple of weeks, they Increased my Insurance premium by over 1000 dollars a year without consulting me. When I asked them to cancel because they didn't consult me they said they will charge me cancellation fee of 270 dollars. That is how they hold you hostage, they charge you 2 month premium upfront. Then give you one month premium, then they go and check your history after receiving your money. This is a complete scam for me. It is well crafted money grabbing strategy while they are always the winner and the customer is a loser. Look once you are in there is no way out. Either way they will take your money. They could have checked my history well before issuing the 30 day policy and they could have given me a one year premium quotation as requested and as what all Insurance companies do. I could have then decided whether to buy it or not. This is a complete scam in the highest level. Whatever history that they come up later, it doesn't matter. It is their job to check my history before taking my money. I have already filed a complaint with Better Business Bureau regarding this issue. I would never ever recommend anyone to go to this Insurance.

Never had to submit a claim but their customer service is excellent.

The online application was quick and easy.
I first tried TD and Cooperators process online, but after wasting my time, their sites both said I need to have a phone call with a sales agent. I think its just a process they use to upsell people.
I then searched online and checked out Square One with the Better Business Bureau.
Mine was a fairly simple Tenants policy, something that I finally decided to stop procrastinating about getting!
As I watched an apartment fire across the road, and the unbelievable damage done to the attached units by water and smoke, I completed the application and payment arrangements.
I received my policy in my email before the fire trucks left!

Customer for 10 years, I had one claim which was paid our immediately.

Biggest con artists in Canada. BUYER BEWARE
Do not put your money or trust in Square one,
They ONLY take your money
They do not give you insurance coverage,
It is all a CON
as soon as you start a claim, they void and cancel it, lie upon lie to weasel their way out.

TIME FOR A CLASS ACTION LAWSUIT
For all Canadians being scammed and preyed on
by GREASY CEO Daniel Mirkovic
and his accomplice Jaswinder Sandhu
Contact our team to submit your complaint and join forces in suing these crooks @
classaction8888 (at) gmail (dot)com

Reply to CEO
No matter your reply it will just be another lie, ploy to con people to try to make you look like a professional. which you are not.
You do not reply to emails. you say you do but you ' you deflect and scheme. You do not honor policy's or claims. you are a con artist and a terrible liar taking advantage of good people. and we will keep warning others on your insurance scam until your unethical practice is seized.
The Insurance council of BC is investigating you as well as others.
You strategically manipulate the system and find loop holes to take advantage of people and try to look like a professional when you are strictly nothing more than a greasy con artist.
Your many fake reviews written to try to cover up all the bad are another strategic greasy move on your part. You will and are being exposed with THE TRUTH to PROTECT CANADIANS!!!

Natural Disasters like fires are in insurance policy, Mass forest fires, Evacuation & losses are also in policy. No excuse!!! How many others out of the tens of thousands of people with losses over mass forest fires and other claims have you not honored their policy's ??!! . The list and bad reviews are endless excluding your in house fake reviews written by your staff at different IP's & emails.

CROOKS!!!

I am so happy with Square One Insurance. Fantastic people, great website, easy-to-follow instructions, and savings like I never dreamed of.
They have been wonderful all the way. I am looking forward to many good years with these fine people.

SQUARE ONE ARE LIARS FRAUD SCAM
BUYER BEWARE NOT A REAL INSURANCE COMPANY
DO NOT GET INVOLVED WITH SQUARE ONE
SWITCH YOUR INSURANCE COMPANY - SQUARE ONE ARE NOT GOOD

THEY ARE NOT COVERING OR HONORING CONTRACTS/CLAIMS

square one is a scam - the worst insurance company ever

money scam - incompetent staff and liars. avoid this scam company!!!!

fake reviews made by their staff -

tons of bad reviews everywhere

they only take your money - they do not cover anything and even natural disasters.

ceo president partner:

Jaswinder Sandhu and Michael Mirkovic are thiefs and crooks
the bad reviews are endless. I will tell you that they are using a loop hole to scam you and deny all claims and they have been getting away with it for far too long. Taking your money and then denying your claim and cancelling your policy and the ombudperson or the counsil or the province have jurisdiction to make them honor their legally binding contracts.
The Courts do... Surely this calls for a class action law suit against Square one and their 12 yr scam.

Report this company to the financial authorities if you too have been shafted by Square One on your legally binding contract/Policy:

1. Canada agency financial sector

2. insurance council of BC (or your province)

3. bc financial services authority (bcfsa)

Local (604) 660-3555 Toll-Free (866) 206-3030

4. bc securities commission

Reception: 604-899-6500 Inquiries: 604-899-6854 or 1-800-373-6393

Fax: 604-899-6506

5. call the financial consumer agency of canada at 1-866-461-3222.

6.several external ombudpersons of canada

7. the canada fraud department

jas sandhu Partner/ owner with Daniel.Mirkovic your reply is only a deflection to try to fool more of society on your scam!! we are paying clients to your scam company. you try to deflect with your lies and lame excuses
proof you are a fraud with your fake reviews

avoid square one at all costs!!! They will only take your money and give an excuse to not cover you.

square one are crooks with terrible reviews everywhere!!! they pay google ads to be at the top of google search and write their own fake reviews

NONE OF THE GOOD REVIEWS ARE GENUINE

INSURANCE SCAM!! NOT HONORING BINDING CONTRACTS!!

DO NOT GET INVOLVED WITH SQUARE ONE
SWITCH YOUR POLICY _ THEY ARE NOT COVERING OR HONORING CONTRACTS/CLAIMS

square one are frauds

good reputable company: to use:
bcaa
okanagan valley insurance service

bad reputable companies- to avoid:
square one
coast claims
wawanesa
manulife
aviva
hub international

your reply is a LIE - you are your team are nothing but frauds and liars, trying to cover up your scam with your replys.

YOU ARE THE BIGGEST INSURANCE SCAM OF CANADA

PEOPLE PAY - YOU FIND ANY AND ALL EXCUSES TO NOT COVER CLAIMS ONLY TAKING PEOPLES MONEY

SQUARE ONE ARE LIARS FRAUD SCAM BUYER BEWARE

writing as many reviews as needed just like all your fake reviews

THE TRUTH WILL BE KNOWN TO THE PUBLIC THAT YOU TAKE ADVANTAGE OF FOR TENS OF MILLIONS OF DOLLARS ANNUALLY.

SCAM FRAUDS

FUNNY HOW YOU SAY YOU COMMUNICATED - LIE - YOU DIDNT
SEVERAL CALLS EMAILS - NOT ONE REPLY. NO COMMUNICATION - YOU DONT REPLY TO ANYONES EMAILS OR PHONE CALLS - LIARS!!!!!!!!! SCAM

THE PEOPLE YOU SCAM WILL SPEAK THE TRUTH

WE WILL ALL MAKE IT WELL KNOWN!!!

STOP SCAMMING CANADIANS!!! RESIGN!!!

THIS calls for a class action law suit against Square one and YOUR 12 YEAR scam.
LAWYERS ALL OVER YOU AS IS THE COUNCIL AND FRAUD DEPARTMENT :)

MAYBE HONOR YOUR CLAIMS POLICYS FRAUD!!!

MORE REVIEWS ON YELP

Most terrible experience I've ever had with a company. Had to make a claim, and the person in charge of my case didn't listen to a word I said. Would ask me the same question over and over again even though I had given a CLEAR answer multiple times. I've always thought writing reviews was a waste of time until now.

Square one is a SCAM - the WORST insurance company ever - I RATE YOU NEGATIVE -100
MONEY SCAM - Incompetent staff and liars.
AVOID THIS SCAM !!!!
fake reviews made by their staff -
TONS OF BAD REVIEWS EVERYWHERE
They only take your money - they do not cover anything and even natural disasters.

CEO president Female:
Jas Sandhu is a thief and a crook. The bad reviews are endless.

Report this company to the financial authorities:
1. CANADA AGENCY FINANCIAL SECTOR
2. Insurance council of ( your province)
3. BC Financial Services Authority (BCFSA).
4. BC Securities Commission.
5. Call the Financial Consumer Agency of Canada at 1-866-461-3222.
6.SEVERAL EXTERNAL OMBUDPERSONS OF CANADA
7. THE CANADA FRAUD DEPARTMENT

jas sandhu - owner -YOUR REPLY IS ONLY A DEFLECTION TO TRY TO FOOL MORE OF SOCIETY ON YOUR SCAM!! WE ARE LONG TIME PAYING CLIENTS TO YOUR SCAM COMPANY.
CANADA HAS BEEN ON FIRE - YOU DENY AND AVOID NATURAL DISASTER COVERAGE EVEN THOUGH ITS IN POLICIES AND CONTRACTS FOR MANY CANADIANS YOU TRY TO DEFLECT WITH YOUR LIES PROOF YOU ARE A FRAUD WITH YOUR FAKE REVIEWS

AVOID SQUARE ONE AT ALL COSTS!!!
SQUARE ONE ARE CROOKS WITH TERRIBLE REVIEWS EVERYWHERE!!! THEY PAY GOOGLE ADS TO BE AT THE TOP OF GOOGLE SEARCH AND WRITE THEIR OWN FAKE REVIEWS

SQUARE ONE ARE FRAUDS TO PURLOIN CANADIANS FOR TENS OF MILLIONS ANNUALLY

GOOD REPUTABLE Company: TO USE:
BCAA
Okanagan Valley Insurance Service

BAD REPUTATION Companies- TO AVOID:
SQUARE ONE
COAST CLAIMS
WAWANESA
MANULIFE
AVIVA
HUB INTERNATIONAL

I was following through with a quote and wanted to start my journey with square one home insurance.
Unfortunately my banking info was entered with an error and so no withdrawal was conducted even though I was not given an option of when my first withdrawal would be.
I was out of country immediately following and when I returned I called to clarify and rewrite the policy I had stated by was denied because i made an entry error on my banking and couldn't return the calls or email when I was abroad.
Unbelievable!! Poor rational and unreasonable underwriters

Thank you so much Seraphyn, you were so informative, professional and helpful, this my third year with Square One.
Everything always went smoothly, clear and specific.
I appreciate the whole team since i started years ago, including my experience today with Seraphyn with all the updates to my situation with Square One.
Highly recommend.

I had two minor water leaks and because the damage was around $1000 each, I decided to cover the repair cost myself. However, Square One decided that my house was "too risky" to insure and terminated my policy. Find yourself a real insurance company.

I just wasted three days trying to apply for insurance with this company and dealing with
their ridiculous demands. First, they wanted aerial photos of the house so they could look at the
roof. Then they needed to know the exact size of every different part of the house and I had to
send them the home inspection report. Then they needed to refer it to someone else. They promised
followup calls and emails, none of which ever came. After I updated my quote and had them call me
again, they said they couldn't provide coverage because of three small blemishes to the exterior
siding. No house, even a new build, is perfect but clearly that's the only kind these guys are
interested in. Don't waste your time!

The most notorious display ads Ive ever encountered that I bothered to write a review. The frequency I see their ads all over websites and apps is at least 20 a day. Im a marketing specialist myself, there is a way to cap frequency. First google help article that comes up on the query “Frequency capping display google ads”.