Square One Network Reviews 

11
TrustScore 4.5 out of 5

4.4

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Company details

  1. Electronics & Technology

Information provided by various external sources

Square One is a leading communications company, known for excellent customer service, that specialises in providing mobile and fixed line services.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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4.4

All reviews

(11)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Lisa Harries was very helpful at all stages. Very smooth transition from previous supplier. Highly recommend.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Always had very good customer service

Always had very good customer service. The team are very friendly and Lisa our account manager is great. When we had an issue on the line a few weeks ago, it was sort quickly and we were kept up today with progress at regular intervals.

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Square One

I highly recommend Square One, especially Lisa. She is incredibly knowledgeable, and whenever there is something she is unsure about, she takes the time to find the answer. Over the years, Lisa has provided us with many valuable ideas and solutions, always helping us identify the best options for our charity. She consistently goes above and beyond to secure the best deals and ensure we receive excellent value and service.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I met with Lisa initially, after a recommendation from one of our other suppliers, and her friendly efficiency, professionalism and can do attitude set the tone for all dealings with Square One as we transitioned to their service from a national provider.
We look forward to continuing our relationship with Lisa and the rest of the Square One Team for many years to come.

August 10, 2026
Unprompted review
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Rated 5 out of 5 stars

I highly recommend Square One Network

I highly recommend Square One Network. Lisa has been fantastic from start to finish very professional, supportive, and always quick to help. The service has been reliable, efficient, and genuinely focused on making things easier for customers. It’s refreshing to deal with a company that communicates clearly and delivers exactly what they promise. Five stars from me.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Square One recently fitted a new phone…

Square One recently fitted a new phone system for us. They were great from start to finish. Lisa came to see us at the outset and offered us a really good deal. She followed up all the way through the process. Communication was brilliant.
The team that came to fit the system and set it up were also very good. After they had set it up they stayed to make sure we all understood how it worked. We had a couple of teething problems which were quickly and efficiently sorted. One call to Lisa and it was done.
Amazing service. Well done guys!! I would highly recommend this company

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service and a pleasure to work with…

We have had an exceptional experience with SquareOne.Network. They supported us through an extremely complex and drawn‑out situation with BT, helping us not only break free from a contract that had caused months of issues, but also move away from BT altogether. Their persistence and expertise made what felt impossible finally achievable.

SquareOne.Network worked with us on a true 1‑2‑1 basis, making sure we received a stable internet connection throughout the process. They moved us from an old, failing copper line to a brand‑new fibre broadband service that now supports our business at high speed — a complete transformation.

The whole team has been amazing; nothing was ever too much trouble. I would like to give special thanks to:
• Lisa Harris – for going above and beyond. She has been incredibly supportive throughout the most frustrating and complex process of escaping BT. Lisa is exceptionally customer focused and a real asset to SquareOne.Network. We genuinely couldn’t have done it without her guiding us through the journey.
• Li Rose – for being a true leader and for getting things done. Li came to our premises personally to ensure OpenReach carried out the work they were supposed to, refusing to accept excuses or delays. We will be forever grateful for her bulldog determination when dealing with nonsense from the big boys.
• Rhiannon Williams Tarling – for her technical expertise, her willingness to crawl under desks, her thinking ‘out loud’ problem solving technique, and her kind, patient nature throughout.
• Jake Evans – our knight in shining armour. Jake handled countless calls and emails from us with wonderful patience, especially when the old wiring was at its worst. He was consistently helpful, calm, and incredibly quick to take ownership and resolve every issue that cropped up.

SquareOne.Network have been a breath of fresh air compared to the frustration and headache that was BT. They have been extremely professional, responsive, and genuinely committed to helping their customers. Highly, highly, recommend SquareOne.Network.

June 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Lisa - Honesty and a Smile 😊

Lisa at Square One is simply professional knowledgeable and unlike any other “sales negotiator” I have ever met.

Has my vote every time!! As a company with very specific and complicated needs - Lisa was approachable, understood our requirements and provided a comprehensive system at a hugely competitive price, indeed she took all the hard work out of sourcing a telecommunication system for us at IWC.

Highly recommend Lisa at Square One for many reasons but especially for her honesty and integrity - it’s important to know I’m getting what I pay for with and all with a pleasant attitude and a smile. 😊

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant internet based Internet/Telecoms Company

Lisa Harris and Square one provided an excellent service from start to finish, replacing out existing internet telephone system with their own.

they provided a very professional service and were always on hand to answer any questions that we had, the transition was seamless with no downtime to our company.

May 9, 2024
Unprompted review

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