Square One Network Reviews 

As an independent marketing consultant, I’ve worked with Square One Network for over three years now. During that time, I’ve had the opportunity to speak directly with and interview many of their customers about their experiences with the company.

What has always struck me is just how consistently positive that feedback has been. Customers regularly talk about the personal service they receive, the responsiveness of the team and, importantly, the feeling that Square One genuinely cares about their business and getting things right.

Having worked closely with the team myself, I can see why. There’s a real emphasis on building long-term relationships rather than simply selling telecoms services, and they’re always prepared to go the extra mile when a customer needs help.

I may work alongside Square One, but I’m not an employee, and over the past three years I’ve had a fairly unique opportunity to hear directly from their customers about what they’re really like to work with. The feedback speaks for itself – a great company and a great team to work with.

Great prices simple to deal with and great customer support.

Lisa Harries was very helpful at all stages. Very smooth transition from previous supplier. Highly recommend.

Always had very good customer service. The team are very friendly and Lisa our account manager is great. When we had an issue on the line a few weeks ago, it was sort quickly and we were kept up today with progress at regular intervals.

I highly recommend Square One, especially Lisa. She is incredibly knowledgeable, and whenever there is something she is unsure about, she takes the time to find the answer. Over the years, Lisa has provided us with many valuable ideas and solutions, always helping us identify the best options for our charity. She consistently goes above and beyond to secure the best deals and ensure we receive excellent value and service.

I met with Lisa initially, after a recommendation from one of our other suppliers, and her friendly efficiency, professionalism and can do attitude set the tone for all dealings with Square One as we transitioned to their service from a national provider.
We look forward to continuing our relationship with Lisa and the rest of the Square One Team for many years to come.

I highly recommend Square One Network. Lisa has been fantastic from start to finish very professional, supportive, and always quick to help. The service has been reliable, efficient, and genuinely focused on making things easier for customers. It’s refreshing to deal with a company that communicates clearly and delivers exactly what they promise. Five stars from me.

Lisa Harris was a delight from start to finish, always knowledgeable and available to discuss any enquiry. We're very happy with the service from all departments and will continue to use Square One in many years to come.

Square One recently fitted a new phone system for us. They were great from start to finish. Lisa came to see us at the outset and offered us a really good deal. She followed up all the way through the process. Communication was brilliant.
The team that came to fit the system and set it up were also very good. After they had set it up they stayed to make sure we all understood how it worked. We had a couple of teething problems which were quickly and efficiently sorted. One call to Lisa and it was done.
Amazing service. Well done guys!! I would highly recommend this company

We have had an exceptional experience with SquareOne.Network. They supported us through an extremely complex and drawn‑out situation with BT, helping us not only break free from a contract that had caused months of issues, but also move away from BT altogether. Their persistence and expertise made what felt impossible finally achievable.

SquareOne.Network worked with us on a true 1‑2‑1 basis, making sure we received a stable internet connection throughout the process. They moved us from an old, failing copper line to a brand‑new fibre broadband service that now supports our business at high speed — a complete transformation.

The whole team has been amazing; nothing was ever too much trouble. I would like to give special thanks to:
• Lisa Harris – for going above and beyond. She has been incredibly supportive throughout the most frustrating and complex process of escaping BT. Lisa is exceptionally customer focused and a real asset to SquareOne.Network. We genuinely couldn’t have done it without her guiding us through the journey.
• Li Rose – for being a true leader and for getting things done. Li came to our premises personally to ensure OpenReach carried out the work they were supposed to, refusing to accept excuses or delays. We will be forever grateful for her bulldog determination when dealing with nonsense from the big boys.
• Rhiannon Williams Tarling – for her technical expertise, her willingness to crawl under desks, her thinking ‘out loud’ problem solving technique, and her kind, patient nature throughout.
• Jake Evans – our knight in shining armour. Jake handled countless calls and emails from us with wonderful patience, especially when the old wiring was at its worst. He was consistently helpful, calm, and incredibly quick to take ownership and resolve every issue that cropped up.

SquareOne.Network have been a breath of fresh air compared to the frustration and headache that was BT. They have been extremely professional, responsive, and genuinely committed to helping their customers. Highly, highly, recommend SquareOne.Network.

Lisa at Square One is simply professional knowledgeable and unlike any other “sales negotiator” I have ever met.

Has my vote every time!! As a company with very specific and complicated needs - Lisa was approachable, understood our requirements and provided a comprehensive system at a hugely competitive price, indeed she took all the hard work out of sourcing a telecommunication system for us at IWC.

Highly recommend Lisa at Square One for many reasons but especially for her honesty and integrity - it’s important to know I’m getting what I pay for with and all with a pleasant attitude and a smile. 😊

Lisa Harris and Square one provided an excellent service from start to finish, replacing out existing internet telephone system with their own.

they provided a very professional service and were always on hand to answer any questions that we had, the transition was seamless with no downtime to our company.