While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don’t trust this company with your money and business. No communication always chasing them but they work on things in their own timings. Weeks and weeks and still holding payments for no reason at al... See more

Rated 5 out of 5 stars

I own a ground transportation business in the Orlando Florida tourism section. I have been using square and square invoicing since day one. The square invoicing system is almost flawless, I use the... See more

Rated 5 out of 5 stars

Square Invoices makes collecting payment fast, easy, and paperless! Our process is seamless and our clients love how efficient it is. Many of our clients are out of state or otherwise unable to connec... See more

Company replied

Rated 5 out of 5 stars

Square has many amazing features but I will tell you why every small business owner must have this app as your payment processor. CHARGEBACKS! Square is by far the best one when it comes down... See more

Company details

  1. Card Processing Service
  2. Accounting Software Company
  3. Business to Business Service
  4. Payment Service
  5. Software Company

Written by the company

Built to save time and get you paid faster Square Invoices lets you quickly send digital estimates and invoices from anywhere. You can track in real time which invoices are paid and unpaid, send reminders, and accept payments via card or ACH bank transfer 24/7. Because they’re so fast and easy, over 75% of Square Invoices get paid within a day.


Contact info

4.2

Great

TrustScore 4 out of 5

144 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Using Square & Square Invoicing Since Day 1…FLAWLESS

I own a ground transportation business in the Orlando Florida tourism section. I have been using square and square invoicing since day one. The square invoicing system is almost flawless, I use the free version and it’s been working just fine. The only improvement I can see is the claims section. It should allow the vendor to explain why the customer is receiving a credit or not. The Yes No option with no explanation is not fair to the vendor. Besides that…flawless!!

April 23, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scandalous Company

My card was supposed to be swiped for $10 and instead it was swiped for $1000. They took the money out of my account and told me 2-7 days before a refund. I will never do business with anyone who uses Square for payments. Dirty business is what it is.

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve been using Square for years

I’ve been using Square for many years, and it has been very useful in so many ways. If you’re not using Square for your business, I highly recommend that you consider it.

They have many features they will be able to accommodate any type of service that you may offer for a storefront or homes style business. they also have services and features for individual who desires to issue gift cards for a birthday anniversary graduations and other desire celebrations.

July 2, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Square has helped my hemp business…

Square has helped my hemp business tremendously. There are some areas I’d like improvement on such as transaction fees but overall it’s a 5 star processing company you can run your entire business through like I do.

June 30, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Yay for Square !

The ease of becoming a customer and the ability to get up and running fast. So much work removed from my shoulders at a minimum cost makes me happy and that makes me successful. Best decision I have made to start my business and have the A/P & A/R taken care of and positive results to my cash flow :)

June 29, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Experience

If I could give less stars, I would.
Square will happily take payments from customers and hold the funds until they feel like giving it to your business.
Whilst on my honeymoon, with no access to my accounting files, square decided to put my account under review and before they would send me any funds, they wanted multiple unnecessary financial documents and bank statements, which have nothing to do with the process of sending estimates and invoices.

For two weeks, my funds have been, and are still being held from me and my business has been unable to function and will suffer massively.

I have emailed square twice, both replies have been generic (bot) responses and my request to speak to someone on the phone have been ignored. And they refused to postpone the account review until such times as I am in office and have access to the information they want.

But not to worry they say “ you will still be able to receive payments through square during this time”
These payments will also be held from me.

May 13, 2023
Unprompted review
Rated 1 out of 5 stars

I am a new small cleaning business and…

I am a new small cleaning business and decided to try square invoice app. I have multiple issues since barely having this app. First I had client say they never received my invoices through text or email and I had to go return to get a personal check. I did a test of the app to check and invoiced my husband to see if it was working properly it went through. The next day I went to do a deep cleaning of a home and invoiced my cleint they received and paid it. Then all of a sudden my account was being investigated and my money withheld. They have made it so I can’t contact by phone or through the chat feature and when you email they send the same generic message in response every time. They refuse to tell me how long they will be investigating ,ask for any information,why the deemed me suspicious or fraudulent or when they will release my funds. Do not use them at all!!

April 4, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look