Squeegee® App Reviews 163

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We've started using Squeegee this year and it has been a gamechanger for us as a business. It gives us a clear overview on all upcoming and recurring jobs by the day, week, month or round, and the... See more

Company replied

Rated 5 out of 5 stars

We’ve been using Squeegee for our cleaning business and it’s been a massive improvement. It’s saved us so much time day to day - automatic invoicing is brilliant, the 2-way texting is really usefu... See more

Company replied

Rated 5 out of 5 stars

Just started using squeegee and the payment I’m getting back in the form of time is fantastic. It’s so user friendly and eliminates virtually all administration at the end of my day. Great product... See more

Company replied

Rated 5 out of 5 stars

Great all round app, keeps everything in one place from job scheduling to customer invoicing. The odd teething problem with setting up, however staff are polite, really helpful and quick to amen... See more

Company replied

Company details

  1. Software Company
  2. Automation Company

Written by the company

Optimised real time scheduling with powerful automation and advanced mapping & routing features. Easily book, schedule and plan all of your work and keeping track of payments. Perfect for window cleaners, bin cleaners, exterior cleaning companies and any other mobile service providers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 5 out of 5 stars

This tool is is indispensable to our…

This tool is is indispensable to our small but fast-growing business and it's hard to imagine how we would operate effectively without it. I've just had some queries about implementing some of the more complicated integrations that squeegee offers and Rich from the technical support team has taken a good deal of time to walk me through the process of using each of those tools and I'm now able to do it, making billing customers and tracking payments even more efficient

May 13, 2022
Unprompted review
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Reply from Squeegee® App

Thank you for the great review Will, we're delighted that you're happy with Squeegee and the customer support on offer.

The Squeegee Team

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Rated 5 out of 5 stars

Ed – founder and CTO – Excellent.

Ed, founder and CTO, was, quite frankly, outstanding in helping me rectify an issue with my Mac and signing into Squeegee. And at 7.30pm in the evening. Rare to see such patience these days. Goes without saying, superb app too. Credit due, guys.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible app

Absolutely incredible app! Revolutionised my buisness. The guys behind this are geniuses!

March 11, 2022
Unprompted review
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Reply from Squeegee® App

Thanks so much for the great review - we're really pleased that Squeegee is helping your business to improve.

Rated 5 out of 5 stars

Always answer any queries really…

Always answer any queries really quickly, always very helpful

March 9, 2022
Unprompted review
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Reply from Squeegee® App

Thanks for the great review, we always try to be on hand when our customers need our help :)

Rated 5 out of 5 stars

Always helpful and respond quickly

Always helpful and respond quickly. I couldn’t run my business without this company

March 9, 2022
Unprompted review
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Reply from Squeegee® App

Thanks for the awesome review, delighted that you find Squeegee useful for your business

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Rated 5 out of 5 stars

The squeegee team are always fast to…

The squeegee team are always fast to respond to emails and the app is constantly getting updated.

The Squeeg.ee app is one of the best on the market today.

March 7, 2022
Unprompted review
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Reply from Squeegee® App

Thank you for the great review, our customer service team are really happy to hear that you're pleased with the service as well as the developers behind the app itself!

Rated 5 out of 5 stars

Everytime I called up for help

Everytime I called up for help, the team were 5/5! Great customer service....

March 7, 2022
Unprompted review
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Reply from Squeegee® App

Thanks for the great review, our customer service team are very happy that they could help you out!

Rated 5 out of 5 stars

Excellent !!!

I am using squeegee app for over two years...and I would be lost with out it..easy to use.. It has massively helped my window cleaning business grow and everything is organized and efficient!...I know exactly where to go what need to be done each day and what money I make...

I would highly recommend this app for any cleaning business not just window cleaning as it can be adapted for other cleaning businesses you have..

The customer service is exceptional, any queries or issues I've had so far have always been resolved straight away.. this app well worth of money...

February 8, 2022
Unprompted review
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Reply from Squeegee® App

Thank you for such a detailed review of Squeegee and the service you receive as a customer. We're happy that you're seeing the benefits of using Squeegee for your business.

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Rated 5 out of 5 stars

Instant support & advice when needed.

Squeegee app and support team have been reliable & a great addition to our new business. The team respond to an email question the same day. Even giving specific advice that is genuine & easy to follow. Definitely worth the monthly app fee. We're NZ users & it works perfectly. We don't use the text or paywave function.

January 16, 2022
Unprompted review
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Reply from Squeegee® App

Thanks so much, we're happy to help. Glad the app is proving to be well worth the monthly sub! Always nice to hear from our NZ customers too :o)

The Squeegee Team

Rated 5 out of 5 stars

This app is used for my window cleaning…

This app is used for my window cleaning business and i cannot fault it one little bit. It makes organising my work and invoicing so simple, everything is done in a couple of taps.

Having had my first ever issue today I sent a message and Susie emailed back very quickly with an explanation to my issue and within a couple of emails everything was all sorted. Will never hesitate to contact again if needed as I know the problem will be sorted as quickly as possible (thanks Susie).

I always recommend to other window cleaner around me

January 15, 2022
Unprompted review
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Reply from Squeegee® App

Thanks for the great review Eddie, Susie says your very welcome! Customer service is extremely important to us so we're glad we could help quickly and efficiently. Thanks for recommending us to others as well, it's very much appreciated!

The Squeegee Team

Rated 5 out of 5 stars

Great team and App

I have been using the squeegee
app 4-5yrs now.The team are great.Susie helped me an awful lot with the app,Ed and Rich the whole team in fact are excellent.They are patient with enquiries.They need it with me.Always improving the app and the user experience as a result.So helpful is this app if you are a cleaner or window cleaner.5 Stars from me.

January 15, 2022
Unprompted review
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Reply from Squeegee® App

Thanks for the great review Tony, always happy to help especially when the customers are as pleasant as you! We'll keep improving the app as always, hope you're having a great weekend!

The Squeegee Team

Rated 3 out of 5 stars

Great app but getting expensive now

Great app easy to use, has everything you will need to grow your business and saves a lot of time. Customer service is very good But unfortunately it seems as if it is being over developed now with the sms interface being removed without warning. (but I have to buy credits from squeegee to allow me to send sms) costing me at least a extra £70 a month

November 17, 2021
Unprompted review
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Reply from Squeegee® App

Thank you for the lovely review of the app's ease of use and mentioning how it saves you lots of time, this is the intention with Squeegee so we're happy it's performing well for you.

We're not quite sure what you mean by over developed though, device SMS was left in beta as when Google and Apple changed their permissions policies back in September 2019 we had to remove it for new users. We have done everything we can to support existing users on this since then but the change was made last month by Apple (not us) in iOS15 which completely broke it for apple users making the app crash. We didn't receive any warning about this ourselves, but Squeegee SMS has been on offer for many years now which is a cheaper and more feature rich alternative to Textlocal which is offered by other software providers. Unfortunately we could only give as much warning as we had after we'd had time to investigate and it was at that point we had to remove it straight away to prevent it crashing on apple devices.

We hope this clears things up.

The Squeegee Team

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Rated 5 out of 5 stars

Nothing out there even comes close

This service has revolutionised my business. Before I had not much idea how much I earned, how much I missed in work as a business. The integrations through GoCardless, the reminder messages, and the way the developers are constantly trying to push the app forward is exemplary and as a window cleaning software nothing comes close. The staff are extremely helpful, an absolute pleasure to use and can’t thank them enough.

October 9, 2021
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for this…

I have nothing but praise for this marvellous tool, that helps me keep up with my work, keeps track of my financials while simultaneously allowing me to keep my customers informed of appointments, monies owed and received. The customer service you need as a user of this amazing software is second to none! Thanks Squeegee!

September 23, 2021
Unprompted review
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Reply from Squeegee® App

Thank you for the awesome review Shane! We're really happy that the App is helping you keep on top of your work, your financials and also keeping your customers up to date. We're also really glad to hear of your positive customer service experience!

The Squeegee Team

Rated 3 out of 5 stars

Not great

Found the app OK, but every time there was an update, you wouldn't be able to use it. Found it overly complicated and often crashed.

Moved to cleaner planner and found it way easier to use, especially with go cardless and doesn't crash when updating

September 22, 2021
Unprompted review
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Reply from Squeegee® App

Hi Charlie,

Sorry to hear you had difficulty using Squeegee, however we do offer 1 to 1 walkthroughs to subscribers at no extra cost to help you get to grips with it.

I'm not sure what issues you're referring to with the updates as I've checked through support and not found any tickets you've raised relating to an issue with the system. It's always best to get in touch when you have an issue as we usually resolve them very quickly.

The Cleaner Planner phone app hasn't been updated for a few years so we can't really comment on how it would be affected by any updates.

If you ever want to take another look at Squeegee, get in touch and we'll organise a walk through for you.

The Squeegee Team

Rated 4 out of 5 stars

Needs a bit of tweeking

Having tried a few various apps for a bin cleaning business I opted for squeegee.
It's a nice and easy system to use once you get used to it and is relatively easy to learn.
The only downfall I have with it , sometimes it occasionally moves customers around into a random order which can be annoying when you have 400+ customers.
This as also happened to someone else I know who uses squeegee.
I don't quite trust it %100 yet.

Apart from the above gripe it's decent software and saves a lot of paperwork.

September 19, 2021
Unprompted review
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Reply from Squeegee® App

Thank you for the review and for flagging the job order with us, if you could send in a support ticket with the particulars, we will be able to help further in returning your original planned order and hopefully ensuring it doesn't happen again for you. Just contact support@squeeg.ee or use the support button within the app and we'll gladly get this sorted for you!

The Squeegee Team

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Rated 5 out of 5 stars

An absolutely amazing app!!

An absolutely amazing app!!
This software has helped me grow my business in so many ways, from taking automated payments, scheduling and route planning of my work and everything being in one place just saves you so much time.

August 17, 2021
Unprompted review
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Reply from Squeegee® App

Thank you for the incredible review Kevin! We really value your feedback and indeed your time so we're so glad it's saving you time too!

The Squeegee Team

Rated 5 out of 5 stars

Squeegee is fantastic

Squeegee is fantastic! It has massively helped our window cleaning business grow as we are now so organised and efficient! It saves us so much time to focus on other things in the business.

The customer service is second to none. We are still learning about all the great functions of squeegee and the team get back to us so quickly no matter what our enquiry is about and they always provide clear answers and quickly solve any issue we have. I have already emailed them twice to complement their customer service - it really has stood out that much!

I would highly recommend Squeegee to anyone considering it - it is more than worth the investment!

July 14, 2021
Unprompted review
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Reply from Squeegee® App

Thank you for the awesome review Emily - we're always delighted when our customers are happy with the customer support we provide in particular.

The Squeegee Team

Rated 5 out of 5 stars

Absolute brilliant app

Absolute brilliant app, wouldn’t have grown my business without it. Keeps everything so organised and has saved me so much time with paperwork. Customer support is superb they reply back so quickly.

June 17, 2021
Unprompted review
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Reply from Squeegee® App

Thanks for the great review Alex, we're really glad we can save you time and provide great customer service as those are the absolute key things that Squeegee was founded on and what continue to drive future development.

The Squeegee Team

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