While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Health Care Service

Written by the company

S&R Care Services is a homecare service that covers West Sussex and East Kent communities. We provide an array of services that include personal care, medication administration, companionship and domestic services. Our services start from 30 minute sessions and we can provide anything up to live in care. S & R Care Services was founded on the ethos that all individuals should have access to high quality care that is tailored to individual needs, including their culture and background. With our services you can trust that you or your loved one will be cared for as if they were family, different because we care!


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Supportive Management and team

I have been working in the care industry for 21 years, 18 of which have been in domiciliary care for different companies i Joined S & R Care Services a year ago. Not only do the staff go that extra mile to give the very best care we can The Management are very supportive of their customers and also very supportive of their staff.
I have twice broken down and rather than loose work the Manager has come out and taken me to my calls unlike other firms.
there is no you are not made to feel guilty if you are asked if you can cover any extra calls if you say no sorry that is the end of it.
With S and R I actually feel I can talk to management if I need to.

March 1, 2025
Unprompted review
S&R Care Services logo

Reply from S&R Care Services

Thank you for your kind words James, we appreciate you very much

Rated 5 out of 5 stars

My job is amazing

I adore working for S&R care services in thanet Kent the company is small but incredibly professional we all have had many years of experience and knowledge working in the care industry but this company has that special kind of staff that are passionate about their work and the quality of care they provide towards their clients who they treat like they would there own family that’s what makes us stand out above the rest I may be biased but I truly believe we go that extra mile how ever small or big that may be it make a huge difference to the clients we care for. The management are so caring and understanding and look after all their employees as individuals and really appreciate and value every single one of us .

February 20, 2025
S&R Care Services logo

Reply from S&R Care Services

Thank you for your lovely review Sarah, we appreciate you very much

Rated 5 out of 5 stars

So Grateful to have found Them

we are so very grateful for all S&R are doing to keep mum in her home and on many many occasions they have gone above and beyond , its a really difficult thing to leave strangers with the person you love so very much but not only do they look after my mum , keeping her safe , sometimes with humour , singing , sharing there own stories but they also keep us sane because its sometimes very difficult when you are still working , i have already recommended S&R to a friend and will keep on doing that , i love the fact they are a small company as the person they are looking after is a person to them not just a client , wonderful and so grateful i found them

February 20, 2025
Unprompted review
S&R Care Services logo

Reply from S&R Care Services

Thank you so much Tracey for your lovely words, it is an absolute pleasure looking after your wonderful mum

Rated 5 out of 5 stars

S&R really do care

S&R really do care. The team are amazing, who all go above and beyond for each of their clients and staff. Great work, be proud

May 19, 2024
Unprompted review
S&R Care Services logo

Reply from S&R Care Services

Thank you for your lovely review

Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look