SRC Mortgage Solutions Ltd Reviews 168

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and genuine care, highlighting their professionalism and friendly approach. Many people found the service to be outstanding, noting that the team made the entire mortgage process incredibly smooth, stress-free, and easy to understand, even for first-time buyers. Reviewers frequently mentioned feeling supported and well-guided through every step, with all their questions patiently answered. The customer service is often described as excellent, with consumers appreciating the clear communication and quick resolution of potential issues. Many individuals expressed that they would highly recommend the company and plan to use their services again due to the personalized and efficient support they received.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team's exceptional support and... See more

Based on these reviews

Rated 5 out of 5 stars

As a first-time buyer, the whole mortgage process felt a bit overwhelming at first, but working with Joshua McIlroy made everything so much easier. He was incredibly knowledgeable and explained ev... See more

Company replied

Rated 5 out of 5 stars

Truly an amazing experience! Our brokers Joshua and Nancy went above and beyond to find us the best mortgage solution and secure the lowest rate available. They made the entire process simple, str... See more

Company replied

Rated 5 out of 5 stars

Jack Avery our mortgage advisor at SRC mortgages has been amazing! He has been so helpful with guiding us as first time buyers and helping us to understand easily and efficiently the best options fo... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Jack Avery enough for all his support with my mortgage. He went above and beyond, finding the right lenders, guiding me through every step, and patiently answering all my questions,... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker

Written by the company

Our mortgage team work with a variety of clients ranging from first time buyers through to professional property investors. We have strong connections in the affordable housing sector where we provide support services to some of the country’s major housing associations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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Rated 5 out of 5 stars

Super helpful!

I would highly recommend SRC! They were extremely helpful in the process of buying my new house. I worked with Jack Avery, who was so informative and committed to helping me during the whole process and super responsive with emails. As this was my first time buying a house I found SRC to be so generous with their time to explain everything to me and supporting me throughout the process. I would definitely recommend them to anyone looking for a mortgage broker.

July 25, 2023
Rated 5 out of 5 stars

Incredible even when things go wrong

For my flat purchase, many things went wrong and in this context I can definitely say SRC (Jack Avery) is absolutely who you want as a broker. Jack was incredibly helpful through a difficult year (August 2022 to July 2023) and stuck with / support my decision making throughout this period. He is also informative and helpful, as well as pleasant and supportive. I could not recommend more!

July 24, 2023
Unprompted review
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Rated 4 out of 5 stars

Responsive to your queries

I had a great experience with SRC mortgage financial services especially with Toni and Ellis. They are quite helpful from start to end of my purchase. They asked for my consent before going through ahead of anything and responds to my queries in a timely manner.

January 9, 2023
Rated 5 out of 5 stars

Great

Staffs are friendly and helpful. I had to arrange for earlier mortgage appointment due to circumstances, and they were happy to accommodate. Thank you for your services :)

March 24, 2023
Rated 5 out of 5 stars

What can we say about Jack Avery

What can we say about Jack Avery? He just became a friend of us during the process. Never seen a person more committed with helping us getting through all the stages of the complex and lengthy process. We were unlucky because we had to change house due the legal issues with out first choice and Jack was the only one that was always there with us, supporting us and making sure we would get our house and in the end we did! Without him, it would not have happened. Thank you Jack Avery and SRC Financial, your are the best!

June 29, 2023
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Rated 5 out of 5 stars

Great service

They have provided an excellent service.
I received all the information and support I needed. I would definitely recommend their service.

May 10, 2023
Rated 5 out of 5 stars

Very competent and responsive

Very competent and responsive. The whole process was done thoroughly and in a very timely fashion. I was able to submit my mortgage application in a week, and had it approved the following week. Everything went smoothly.

May 7, 2023
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Rated 5 out of 5 stars

This is the second time I’ve used SRC…

This is the second time I’ve used SRC to secure a mortgage, and I’ve been very impressed both times. Amy Stainer and the team were fantastic, helpful, and understanding when things changed. Would highly recommend to anyone needing a mortgage broker.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Src was really helpful and friendly

Src was really helpful and friendly , we dealt with Amy , Maisie & Charlotte who made us feel at ease and they couldn’t do enough for us. They all would help us in any way they could and gave us great advice. Couldn’t Thankyou them enough for everything they have done. Thankyou guys.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Jack Avery

My experience was made such an effortless and stress free time by Jack Avery. He is a true asset to the company and I will be using him again for future mortgage arrangements. His personal touch and expertise to every aspect of my new mortgage and house purchase, went above and beyond. His communication is excellent and I would recommend him and the company to family and friends. Jack I can’t thank you enough 😀

April 30, 2023
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Rated 5 out of 5 stars

Helpful and knowledgeable team

I had a very pleasant experience with the SRC team - from end to end - Jack's advise was very helpful and I appreciated the honesty and transparency throughout the process. Highly recommend it!

February 16, 2023
Unprompted review

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