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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Pasūtījums netika piegādāts

Pasūtījums netika piegādāts, atmaksa aizkavējusies nedēļām ilgi

Pasūtīju detaļu (pasūtījums Nr.6051488) 21.09.2026, apmaksa apstiprināta tajā pašā dienā. Pēc nedēļas klusuma atbalsts paziņoja, ka kurjers pazaudējis sūtījumu. Pasūtījums pēc tam tika atcelts, un man atsūtīja atmaksas formu, kuru aizpildīju un kuras pareizība tika apstiprināta 30.09.2026 ar norādīto atmaksas termiņu 15 darba dienas.

Šis termiņš beidzās 21.10.2026. Kopš tā laika esmu saņēmis vienu un to pašu kopēta-ielīmēta atbildi trīs reizes (“atmaksa tiks veikta pēc iespējas ātrāk”) bez konkrēta datuma un bez naudas. Joprojām gaidu, mēnesi pēc apmaksas, atmaksu 68 € apmērā.

Izlasot citus atsauksmes šeit un citās platformās, redzu, ka tas nav izolēts gadījums daudzi cilvēki ziņo par to pašu: apstiprinātas atmaksas, kas nekad netiek izpildītas, un beigās bankas chargeback ir vienīgais veids, kā atgūt naudu. Es tagad arī gatavojos iesniegt chargeback pieprasījumu savā bankā un sūdzību PTAC.

Nekomunicē godprātīgi un sistemātiski neievēro pašu noteiktos termiņus. Ja plānojat pasūtīt no šī veikala - esiet gatavi, ka atcelta pasūtījuma gadījumā atmaksu, visticamāk, nāksies atgūt caur banku, nevis caur pašu veikalu.

October 21, 2026
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