SS20 Reviews 915

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Needed new cap straps for an otherwise perfectly good pair of Burton Cartels. SS20 were the only place I could find in the UK that stocked these as spares. Ordering was simple and well integrated wi... See more

Rated 5 out of 5 stars

After I'd placed an order online I decided to visit the store to understand if I had purchased the correct snowboard. Received great advice whilst in the store which helped me correct my purchase and... See more

Rated 5 out of 5 stars

Excellent price, great product, amazing communication & professional business. Would have been nice to be able to track package by courier as opposed to Royal Mail so that I could arrange for package... See more

Rated 5 out of 5 stars

After finding a broken binding strap on my snowboard two days before a ski holiday, I ordered the part with next day delivery. It was delivered as promised using DPD who give you a 1 hour delivery... See more

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4.9

Excellent

TrustScore 5 out of 5

915 reviews

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4.9

All reviews

(915)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Ace hardware

I've always seen the SS20 ads in various mags over the years and heard nothing but good things. Now I'm glad to say that having got a great deal, the service is just as good as the deals.

December 24, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing

Good price, great service and I only have more fun when riding ...

December 23, 2014
Unprompted review
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Rated 5 out of 5 stars

EXCELLENT COMPANY. FAST DELIVERY. GOOD COMMUNICATION

I BOUGHT AN ADIDAS SNOWBOARD JACKET FOR MY SON FOR CHRISTMAS. THE JACKET ARRIVED QUICKLY FROM SS20 BUT WAS TOO SMALL. I E MAILED SS20 TO EXPLAIN THE SITUATION AND ASKED THEM TO RESERVE THE SAME JACKET IN SIZE MEDIUM SO THAT I WOULD BE GUARANTEED MY SONS CHRISTMAS PRESENT. SS20 REPLIED QUICKLY TO CONFIRM THIS REQUEST AND THAT THEY WOULD SEND IT TO ME WHEN THEY RECEIVED MY RETURNED JACKET WHICH THEY DID QUICKLY AND WELL IN TIME FOR CHRISTMAS.
IMPRESSED WITH THE PROFESSIONALISM OF SS20. THANK YOU.

December 21, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect

Very easy site to use best value perfect will use again

December 19, 2014
Unprompted review
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Rated 5 out of 5 stars

Great customer service

SS20 provided a great service. There was an issue with the first delivery and SS20 sorted this quickly and painlessly and the goods arrived with good packaging and as described.

Good company to do business with.

December 15, 2014
Unprompted review
Rated 3 out of 5 stars

portugal

The international shipping is too expensive and it takes too long to get here, but the prices are alright.

December 14, 2014
Unprompted review
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Rated 5 out of 5 stars

Really happy

Product arrived promptly, item was exactly as described. Easy, all ordering should be like this.

December 12, 2014
Unprompted review
Rated 5 out of 5 stars

Quick

Easy ordering and quick delivery, no complaints

December 11, 2014
Unprompted review
Rated 5 out of 5 stars

Order with confidence

I have been a customer at SS20 for nearly 20 years now and they just get better and better to deal with. Support your local independent board sport stores and they will support you.

December 11, 2014
Unprompted review
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Rated 5 out of 5 stars

Spot on

I couldn't ask for me. Easy to order online, good updates on the order progress and a prompt delivery. Can't ask for more! :) 5*'s

December 11, 2014
Unprompted review

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