While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dorian and Max were immensely helpful providing prompt responses and thorough follow-up - both by phone and email. They are clearly knowledgeable and handled our SSL Certificate Renewal with composed... See more

Rated 5 out of 5 stars

Just started using SSLGURU's services this morning. Got a call from Michael saying that my site's certificate was expiring. We crunched some numbers and turns out I'll be saving money with them compar... See more

Rated 5 out of 5 stars

So my business site was about to go down when James called me. He got my money maker back up and running right away. On top of helping me out with keeping my site up, I saved some good money, their pr... See more

Rated 5 out of 5 stars

We got a call from Eddie the Sales Manager telling us our SSL had just expired. We were with another well-known vendor, on autopay even, but they didn't even send us a postcard (joke). We were alrea... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

Fast service, saved me $200 off what Go Daddy wanted to charge me, highly recommend. Thanks James and the rest of the gurus!

August 29, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ray is a Scammer

Ray is a Scammer - I only came across this because he called a company I work with, I've never had to pay for this on my own sites, better yet, I asked for his website and he hung up on me Lol. TOTAL SCAM

August 25, 2020
Unprompted review
Sslguru logo

Reply from Sslguru

Hi,

Sorry you feel this way but it's not a scam and website is still down with an ssl error . We were reaching out to help fix the issue.

Link to website with error: https://wine-maker.net/
Here is link showing error: https://www.screencast.com/t/UyotGH3wA6Sp

If you need help correcting the issue or have any questions feel free to contact us.

Rated 5 out of 5 stars

Fast and reliable

James called about an SSL that had expired. He explained the different services that Sslguru offers. He had the site back up and running in less than 30 minutes and saved me some money in the process. Great service!

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, fast working, and very helpful!

Dan and Max were super helpful in the installment of our website SSL! They worked very fast in getting our website up and running again. Best of all they were always a phone call away when needed--even though we were in completely opposite time zones! They were super helpful in explaining the process and made dealing with a potentially daunting task a breeze! We are so thankful for their time and will happily continue to use their service!

August 13, 2020
Unprompted review
Rated 1 out of 5 stars

Cold Calling Clowns

These clowns cold call you and act as if they're your partner who issued the cert.
I will never work with, or trust anyone who cold calls.

August 6, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Made My Life Easier!

I worked with Raymond Duke and was super impressed with the work and professionalism that he brought with him. He was able to install a cert for me and worked with me to make sure everything was working properly. He even followed up after the work was done. Very Impressed will continue to use them in the future.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!!

I could not have been happier with the client support that I received from Max Reiske. Matt was able to get our SSL Certifcate uploaded to our website with ease and was a pleasure to talk to. Our site had been down and he got it running shortly after our chat. Grateful customer here!

July 16, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Max was knowledgable and got the job done

Max helped with a slightly complicated SSL certificate situation where some information about my business was not showing up as needed. He stuck with it and let me know just what I needed to do. By providing me with the links I needed he made it fairly easy to work with the business directory. He also immediately processed my SSL certificate and put it on my website with out further ado once we received the information we had been waiting for. I would definitely work with Sslguru again, based on this experience.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional Service...ALWAYS!

So happy to have switched over to Sslguru and the good people at Ion Blade. Raymond and Mark (to mention a few) have provided consistent exceptional service (which is rare for other companies). No long-winded automated phone prompts when you call; within two rings, you're talking with a live human (in CA...and yes, within two rings!). I keep waiting for the other shoe to fall, but these guys keep bringing it. Our website is flying now. THANK YOU!

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

Got a call from Jimmy that my ssl was…

Got a call from Jimmy that my ssl was set to expire, was not too sure if that was correct or not but 2 days later my ssl expired. I followed up with him and got a better deal than what I had with my hosting company for ssl and he installed it for me in a very short amount of time. Customer service was excellent

July 2, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

This company appears to have a large thread of fraud weaved into their business model and from my experience should be investigated for false advertising. They make is sound like a refund is just a phone call way which couldn’t be further from the truth. I spoke with Brooke Miller on the phone regarding a refund for an SSL certificate they sold me, that after all, surprise, surprise, I didn’t need, and got nothing but the run around from her. I’ve emailed, sent the requested hard copy documentation to them and jumped through every hoop they’ve asked, and I get nothing from them. I paid for this with pay pal and anyone familiar with pay pal knows it takes about two seconds to send a refund. I’ve been trying since April 19 to get a refund and at this point am sure they aren’t going to send it to me, thus I’ll cost them at least what they have stolen from me and hopefully 100 times more. Yes, I’m pissed! I’ve already filed a complaint with the BBB and found a surprising number of similar complaints there about this company, an am also preparing complaints for the California Attorney General’s Office, department of consumer fraud, and the Pasadena City managers office. Remember the nursery rhyme. There once was a girl that had a little curl, right in the middle of her forehead, and when she was good, she was very, very, good, but when was bad she was horrid! I don’t know if SSLGURU has ever been “good” but my experience with them has been horrid! You’ll get cheaper, and far better service at Go Daddy then working with these guys.

July 2, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Thank you Max Reiske!

Huge thanks to Max Reiske for a job truly well done. I was in over my head installing reissued SSL certificates so Max took the reins and got the job done. I really appreciate his professionalism and "can do" attitude!

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

These guys are great.

These guys are great. I had an SSL issue and GoDaddy who wanted a great deal of money to fix it. SSLGURU was able to solve the problem and issued a new SSL certificate quickly for one-fourth of the cost with no hassle. Wonderful experience.

May 28, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great people

Dorian took the time to work with Amex to ensure that my payment was accepted and ssl certificate was updated before it expired. Very reasonable prices and super people.

May 16, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Dorian for being so ...

Thank you Dorian for being so pleasant, proficient and most especially patient throughout the whole process! Sadly my expired SSL fell off the radar but in return SSL Guru was able to notify me and I was able to save a good amount of $$$ in the end.

April 22, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look