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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and durability. Many people highlight the exceptional service received, often mentioning the staff's helpfulness, extensive knowledge, and clear communication throughout the purchasing and delivery process. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and in perfect condition. However, some customers were not happy with the quality of a specific product, reporting that a screen arrived with numerous machine polishing scratches. These reviewers expressed disappointment with the product's condition upon arrival and felt that the company's inspection process before dispatch was inadequate.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the products as well-made,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality and robust... See more

Delivery service

Consumers find delivery service to be positive. Many customers praise the fast shipping, with items often... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and friendly... See more

Staff

Reviewers consistently mention positive feedback about the staff. Customers frequently praise Steve for his... See more

Based on these reviews

Rated 5 out of 5 stars

My bike is fitted with numerous items from Bike-Quip - bar risers, drop bars, fairing bolts/screw kit. Buy with confidence that everything is going to fit perfectly and be well finished. Fitting instr... See more

Company replied

Rated 5 out of 5 stars

Steve of Bike-Quip Sales was quick with answers to questions and shipped the item quickly. I was also able to reach out to Steve personally at one point during the purchase process. It was... See more

Rated 5 out of 5 stars

Latest purchase from Steve has been a wider,taller clip screen for my Pan. As ever, his site is simple and easy to use. His communication from initial order to delivery is exemplary. Not my fi... See more

Company replied

Rated 5 out of 5 stars

Initially my place Brunei Darussalam was not on the shipping list. They quickly amended that within 24 hrs of my email being received. After ordering my ST1300 accessories and paid via PayPal few days... See more

Company replied


Company details

  1. Motorcycle Parts Store
  2. Online Marketplace

Information provided by various external sources

Visit Bike-Quip for the highest quality Honda Pan European ST1300 & ST1100 Motor Bike Accessories, ST1300 screens, ST1100 screens, Sat Nav mounts, Panels, Reflective Kits, Frame Protection, Bar Risers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Steve is the most amazing man

Steve is the most amazing man, he helped me through every step of purchasing and eventually sending my parts to him for fitting as I wasn't sure I could do it, I purchased new blocks, cables and gear, they are all so well made and work so much better than stock. He was very patient with me especially as I was taken unwell so I couldn't communicate for a few weeks, top bloke and top products

March 12, 2026
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi Al,
Thanks for your kind words.
I am so glad we finally got you sorted! It was great to work with you to solve your screen mechanism issue and despite taking a while for the reasons you go into, we got there in the end. I know the kit will last and so once again, thanks for the great review and of course the 5 stars too.

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Great products

Great products, prompt delivery.

April 16, 2026
Unprompted review
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Reply from Bike-Quip

Hi Klaus,
Many thanks for your custom and for the 5 stars and review. I trust your dash mount and stainless steel bolt kit will give you many years of great service and if there is anything else I can help with be sure to let me know!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Fact communication

Fact communication, fast shipping. Excellent installation manuals

March 25, 2026
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Reply from Bike-Quip

Hi Dmitri,
Thank you for the kind words and the 5 stars too. I trust your Crash Bars will give you some peace of mind and rest assured, they will do their job so don't be testing them ... take my word for it! Others have already done so and they really do make a difference.

Anything else I can help with, be sure to let me know!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Excellent service and good product

Excellent service and good product
Brilliant communication

March 23, 2026
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Reply from Bike-Quip

Hi Colin,
many thanks for the kind review left for all to see and the 5 stars too.
I know I don't make the RAM products you purchased but rest assured they are tried and tested the world over and offerd at a great price from me.
Any other products, RAM or Bike-Quip's own branded stuff then just let me know.

Thanks again Colin,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Good seller

The item is very good exactly as described in the ad.

March 11, 2026
Bike-Quip logo

Reply from Bike-Quip

Hi Daniel, hope you like the Pan European Badges and that they make a difference to the look. Many thanks for your kind review and the 5 stars, anything else you need ... let me know!

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Fairing Bolt Kit

What a great idea and IMO, great value for money. As usual, fast and efficient service from Steve.

March 19, 2026
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi David,
Thanks for the 5 stars and kind words.
Glad you liked the replacement bolt kit and those stainless bolts will last much longer than the OEM so a no brainer given the cost and great value!

Anything else, gimme a shout!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Quick response fast delivery

Quick response fast delivery

March 4, 2026
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Reply from Bike-Quip

Hi Andy and thanks for taking time to leave the review and of course for the 5 stars too. I trust your shock protector will give you many years of protection and trouble free use. Anything else I can help with, be sure to ask.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

I ordered the ST1300 screen mech repair…

I ordered the ST1300 screen mech repair kit. It worked great and is smooth, way better than stock.

February 4, 2026
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi Duane, these kits are a big seller and I am really please I was able to identify and address the issue and having just seen the cost price of a new mech (which will also fail in time) at over £1000 on the CMSL site, I know the modest investment was well worth it.
Keep the speed under 50 mph if you are raising the screen and the cables will last you forever!
Thanks for the review and the 5 stars too Duane!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

EXCELLENT PRODUCT FROM AN EXCELLENT…

EXCELLENT PRODUCT FROM AN EXCELLENT COMPANY,PRICE,POSTAGE AND TIME TO DELIVER ALL TOP DRAW,MANY THANKS A+++++++

February 22, 2026
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Reply from Bike-Quip

Hi Marco and many thanks for the kind words and of course the 5 stars too. I know you have made a couple of purchases now and those badges and frame protectors really are a great buy and will last forever. I have never had to sell anyone a replacement set as far as I am aware. If there is anything else I can help with ... you know where to look!

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Tried and tested over several…

Tried and tested over several purchases.
First class products and service.

February 11, 2026
Bike-Quip logo

Reply from Bike-Quip

Hi Rob and many thanks for the 5 stars, kind words and of course the long term repeat custom. I know you have had a fair few reflective decals, badges and fender extender and ALL of those will give you years of great service.
Thanks again,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Fourth Bike Quip purchase

This was our fourth purchase from Bike Quip, although delivery was unfortunately stalled at customs, Steve maintained clear communication throughout and was proactive in addressing the issue and worked with me in finding a solution. Responsiveness and commitment to customer service was greatly appreciated and I would happily recommend Bike Quip and Steve's professional and helpful approach.

December 12, 2025
Bike-Quip logo

Reply from Bike-Quip

Hi Trish, many thanks and really glad we finally managed to get your package delivered and many thanks for the repeat custom and kind words too. I have a few customers frustrated by customs delays at present ... beyond my control but I will do what I can to help when able.

Thanks for the great review, kind words and of course the 5 stars.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Quick delivery

Quick delivery , the products are well made good quality , I am happy and I strongly recommend to buy. Thank you!

February 9, 2026
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi Leonard, great words and of course, huge thanks for the 5 stars too!
I know your crash bars, screen mech kit and frame protectors will give you years of trouble free service but feel free to leave a long term review later in the year too!
Anything else I can help with, be sure to let me know.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good quality parts.

January 22, 2026
Bike-Quip logo

Reply from Bike-Quip

Cheers Derek, thanks for the public review ands the 5 stars and I am glad the bolt kit arrived quickly and hopefully the black Pan is showing off those shiny bolts very well!

you know where I am if you need anything else, speak soon no doubt!

Cheers, Ride Safe!

Steve B

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Rated 5 out of 5 stars

Arrived quickly and as promised.

Arrived quickly and as promised.

January 19, 2026
Bike-Quip logo

Reply from Bike-Quip

Hi Paul, pleased the quick shipping suited you and many thanks for your continued support over the years. Also many thanks for leaving your comments in public and of course the 5 stars too, much appreciated!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Brilliant product and customer service

Brilliant product and customer service. Highly recommended

January 26, 2026
Bike-Quip logo

Reply from Bike-Quip

Hi Adrian, thanks so much for the kind words and the 5 stars too. Glad to be of help to you ST1100 owners where I can be!

Cheers, Ride Safe!

SteveB

Rated 5 out of 5 stars

Very good service as per usual also…

Very good service as per usual also speedy delivery great quality product looks good on the bike

January 4, 2026
Bike-Quip logo

Reply from Bike-Quip

Hi Nigel,
Thanks for your continued support, the review and the 5 stars too.

I know those frame protection pads will last the life of the bike so you will never need to purchase a second set. I also trust the V4 and Pan European badges are adding a nice look to your machine - Pity we couldn't get enough numbers for a Pan Australia version!
Anything else you need, gimme a shout!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Excellent first impressions!

I placed my first order with Bike-Quip recently, and when the package arrived, there was an item missing. I emailed the company and received a response almost immediately, apologising for the error. I received the item a couple of days later.

Communication with this business is top notch, and the products appear to be very robust, and of superb quality. The online fitting instructions are clear and concise, too.

If you're looking for accessories specific to your Honda Pan, look no further.

Thank you Steve, I look forward to placing my next order!

December 30, 2025
Bike-Quip logo

Reply from Bike-Quip

Hello James and thanks for the very kind words and the 5 stars too!
I trust your Dash Mount is giving good service, even more so now that you have the second RAM Ball you ordered (embarrassed emoji). I do get it wrong sometimes and it is always nice to know that some people understand that rather than go off at the deep end. So, once again, many thanks for your great review, your patience and understanding too. Anything else you might need ... just let me know.
Cheers, Ride Safe!

Steve B

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