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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the moving process smooth and stress-free. Many people highlight the efficiency and speed of the service, noting that their belongings were handled with great care, even large and heavy items. The pricing is frequently mentioned as affordable and competitive, often being lower than other quotes received. However, some customers experienced dissatisfaction regarding pricing clarity or unexpected costs. A few people also felt that the service quality did not always meet professional standards.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their professionalism,... See more

Price

Consumers find price to be positive. Many reviewers praise the service for being reasonably priced,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention the... See more

Based on these reviews

Rated 5 out of 5 stars

Hani and Rafa were very helpful and friendly throughout the whole house move process. Despite it raining a lot, they carried all our belongings into the truck ensuring that I carry as little as possib... See more

Rated 5 out of 5 stars

This is the second time we’ve used Stack-It!! this time for a move from Kingston to Putney, and once again the service was excellent. The whole process was smooth and stress free. The team arrived on... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of Rafa and his colleague Eros today helping with my house removal. A big job - 3 full Luton van loads - and I could not be happier with the service. Very polite and respectful, b... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from Stack-It Removals! 🙌 They packed up our flat in London in record time, then moved us all the way up to Manchester under a real time crunch and still managed it all w... See more


Company details

  1. Moving Company

Written by the company

Experience stress-free moves with Stack-It. Tailored solutions for unique needs, handled by our trusted DBS certified professionals. Meticulous packing, secure transportation, and transparent pricing. Your peace of mind is our priority. Choose us for a seamless and personalised relocation. Why us? 1.Tailored Moving Solutions: Every move is unique, and so are our solutions. We customise our services to match your specific needs, ensuring a seamless and stress-free relocation. 2.Trusted Professionals: Our team consists of highly trained and DBS certified professionals who have undergone thorough background checks. Dedicated to ensuring the utmost care for your belongings, we handle every aspect of the process, from packing to transportation. Rest assured, you can trust us to safeguard your possessions throughout the entire journey. 3.Transparent Pricing: No hidden fees or surprises. Our transparent pricing ensures you know exactly what to expect, providing peace of mind and financial clarity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service from Stack-It Removals! 🙌 They packed up our flat in London in record time, then moved us all the way up to Manchester under a real time crunch and still managed it all with a smile. They were constantly in touch, super efficient, and genuinely lovely people to deal with. Not a single scratch or bit of damage, and they even reassembled all our furniture in the right rooms in our new place. Honestly, they went above and beyond and were the most affordable option we found too. Can’t recommend them enough!

July 30, 2025
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Rated 5 out of 5 stars

The team was very helpful

The team was very helpful, punctual and professional during the whole moving process and made the whole experience very easy and smooth sailing. I appreciate Hani and Rafa who were leading the process, making sure all my boxes and my fragile items were secured and handled with care throughout. Compared to over removal companies I would definitely recommend their services to friends and family

July 24, 2025
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Rated 5 out of 5 stars

Smoothest move I’ve ever had !

I recently used Stack It to help me move apartments, and I honestly couldn’t be happier with the service. From start to finish, they were professional, efficient, and incredibly careful with all of my belongings.

They handled everything from packing up fragile kitchenware to safely moving my furniture with real attention to detail. Nothing was damaged, and I didn’t have to lift a finger. The team was friendly, respectful, and clearly knew what they were doing.

What would have taken me days on my own was done in just a few hours, and without any of the usual stress. I highly recommend Stack It to anyone looking for a reliable, hassle-free moving experience!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service

I’ve used several removal companies in the past, but Stack-it is by far the best. The team was incredibly friendly, efficient, and quick with the job. They also helped me pack up my three-storey house with great care everything arrived intact. Truly a top notch service. Would deffo recommend stack-it to anyone who is looking for an efficient removals company and handle everything with care.

June 11, 2025
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Rated 5 out of 5 stars

Amazing company

Amazing company, they sent packers over and they done the job very efficiently and fast. The movers are as lovely and professional. Would definitely use again for a future move or recommend to friends and family.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience and can’t recommend it…

Great experience and can’t recommend it enough! The quality of service they offer is world class and the fact they take extra care with your personal belongings, is something I haven’t seen a lot with other moving companies. Will definitely hire them for my next moving out.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Warning do no use.

Warning do no use.
Lost and Damaged Items: During the move, several of my belongings were either lost or sustained damage.

Excessive Charges: Additionally, the movers charged me approximately 50% more than the original quoted amount.

Better off going with a competitor as the add-ons will lead to the same price any way.

*Update* In response to their reply, my advice would still stand. The job will get done but, maybe not to the standard you would expect for a professional service or for the original quoted price

June 14, 2025
Unprompted review
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Reply from Stack-It

Dear Mr. O’Shea, Thank you for your feedback. We’re sorry to hear your experience fell short of expectations. On packing day, our team arrived within the time window we provided. The main delay was due to parking complications—despite our standard policy that customers must arrange parking, the concierge at your property informed us on arrival that we could not park, and it took significant time to find a suitable alternative. This understandably disrupted the schedule. On removal day, our team did arrive on time. The job took longer than expected due to the volume of items and the distance between your flat and the van. The decision to send a second van was discussed and agreed with you on the day to ensure the move could be completed in full. Communication was maintained throughout, and we regret if this felt limited after the deposit. Regarding the damaged glass, we’ve offered a goodwill refund, and we trust more items will surface as you continue unpacking, as occurred previously. We appreciate your comments and wish you the very best in your new home.

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Rated 5 out of 5 stars

10/10 for me

10/10 for me. Moved from Southfields, London to st Alban's. Rafa and the team were punctual and speedy. They took care with all of our items and were willing to go the extra mile.

Highly recommend this service, couldn't have gone better and the price is better than anywhere else.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Stack-it removals were wonderful and…

Stack-it removals were wonderful and made my move a lot more easier and less stressful. Their removal team were very careful with my furniture and other items showing clear training of the company employees. The customer support team were also amazing, quick to provide quote and answer any question that I had.
would definitely use stack- it again.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I was particularly surprised by how cautious the staff were with my electronic equipment. I have a very expensive computer set up and they offered to wrap it up on the spot! Thank you guys 🙏👍

June 15, 2025
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Rated 5 out of 5 stars

An excellent moving day experience.

Hani and Raffa et al we amazing. They arrived and assessed what needed to be transported and then packed the van in such a way that my 2 bedroom flat fitted in their Luton van. They then unpacked at the other end speedily and ensured everything was in the correct rooms and put the bed and piano back together. Highly recommended.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Stack-It removals

We have been recommended Stack-It by a friend and they did not disappoint! We called with very short notice for removals. The team worked really well in good speed and careful with our belongings and furniture, some which was very large and heavy pieces. Communication was great and very tidy. Definitely will recommend Stack-It for any type of removal need and will be using them again!

June 5, 2025
Unprompted review

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